"For the most part, we really enjoyed our stay at this hotel, but we expected the building to be newer. We loved having a full fridge and cooking facilities, and there were enough dishes for all 4 of us. We were in the room several times when housekeeping came, and we asked them to just empty the garbage cans and give us fresh towels. After that, they didn't clean the room even when we were out, and we stayed for 10 days. This part of our stay was unsatisfactory.2019-07-22"
"The hotel room was nice and spacious, and the pillows and linens were awesome. Nice social hour with a salad buffet and stew. The employees were pleasant. Great place.2017-07-25"
"Excellent hotel and 2-room suite. It was clean and well-kept. Staff was helpful. Breakfast was satisfactory, but the evening food was sub-par. Eat dinner out.2015-03-27"
"The hotel was dirty, and there were cigarette butts everywhere. The trash cans were overflowing, including the one inside the hallway near the stairwell. The bed was comfortable, and the shower had good water pressure. The front desk clerks were pleasant, and so were the housekeepers. No breakfast because of Covid; there wasn't even coffee available.2020-09-21"
"We had a great stay, but we're still waiting for a hotel employee to call us back about glasses my wife left behind.2017-06-09"
"The room was lovely, and the hotel employees were wonderful.2017-05-25"
"Our room was clean except for the fridge. When we called the front desk to complain, a housekeeper was sent to the room immediately. The hotel clerk was efficient and comped us 2 breakfasts to make up for the oversight. The staff was pleasant and easy to work with. Highly recommend.2016-10-25"
"This hotel was just OK. The exterior was a complete mess, with trash all over, and the interior was no better. The carpet was dingy, there were stickers on the wall, and I found cards on the desk. The coffee pot was broken. The pool water was cloudy. I got to the breakfast area just after 9 AM, and the food was already put away.2019-07-23"
"The hotel was comfortable and clean. All the employees were helpful, and breakfast was nice. I had no complaints.2018-10-24"
"The hotel could've been cleaner; the floors were pretty dirty. But the employees were awesome and provided outstanding customer service.2017-09-12"
"We really enjoyed our stay at this hotel. Convenient to D.T.E. or The Palace. About 20 minutes from Windsor. The room was clean, and the beds were good. The shuttle driver was wonderful; he picked us up right on time and even phoned my mom to let her know so she wouldn't worry. Great restaurant across the parking lot. We can't wait to go back.2017-06-19"
"The hotel was clean, but the shuttle service was terrible.2016-09-29"
"Everything was perfect. If you're looking for a nice, cheap motel, this is the place. The room was clean and had a comfortable bed, and the staff was friendly. Well-lit area next to a McDonald's. No complaints at all.2017-02-28"
"The motel room was clean and updated. Unfortunately, I left my prescription medication in the room, and it wasn't found.2016-08-17"
"The motel was quiet and fairly clean, and the beds were comfortable. No coffee in the room, but there was a McDonald's 2016-07-13"
"Nice room and friendly, helpful employees. Great motel stay.2015-02-26"
"Motel room was dirty. Front desk clerk used profanities, and when I asked for a clock radio, she said they didn't work since they were so cheap. It was horrible; don't stay here.2015-02-24"
"Due to construction, we had trouble finding the entrance - room had a stale smell - no sheets or pillowcases provided for the sofa bed - the clock radio turned on both nights of our stay and woke us up - a noisy machine sound woke us up our 2nd night and continued for a half hour - wireless Internet connection was sporadic at best - we weren't aware that we had to request basic housecleaning called "Signature Service," so our room wasn't cleaned during our stay - hallways weren't clean - not a good place to stay.2013-09-01"
Beware of non-refundable reservations that could cost you a lot of money if you change or cancel them. +Non-refundable reservations are a gamble that will usually save you less than $10. If you make a $90 non-refundable reservation instead of a $100 refundable booking, you are betting $90 to win $10. Would you do that in Las Vegas? -
Don't assume you can cancel a non-refundable reservation without penalty if you notify the hotel weeks or even months in advance. +Often you cannot because some hotels' profit strategy is to get paid more than once for the same room for the same night. -
Always read cancellation policies carefully before you make a reservation. + When is the latest date and time you can cancel without penalty? - More >
When you make a reservation, you will receive a confirmation email. Take a copy with you to the hotel.
The earlier in the afternoon you check into a hotel, the more likely you will get a room or suite that matches your preferences.