"The bed and easy chair were uncomfortable. The security guard had to break up a fight in the hallway. Other guests were loud, and nothing was done when I complained to the front desk. The front desk clerk was rude. Don't stay at this hotel.2018-06-27"
Midscale, smoke-free, all-suite, extended-stay hotel
5 miles northwest of Detroit Zoo
3 floors, 121 suites - elevator
No swimming pool
24-hour exercise room
Kitchen in every suite
Free WiFi
Free parking - truck parking
Pet friendly hotel
- allows pets up to 75 pounds only, 2 pets per suite - $15 pet fee for 1st night - $10 fee for each night thereafter - $150 maximum per stay pet fee. - Dec 2020
TripAdvisor Traveler Rating: Based on 84 reviewsRead Recent Reviews
Pet friendly hotel
- allows pets up to 25 pounds, 2 pets per room - $175 pet fee if staying 7 nights or more - $75 pet fee if staying fewer than 7 nights. - Aug 2018
TripAdvisor Traveler Rating: Based on 333 reviewsRead Recent Reviews
4.9 milesTownsend Hotel Birmingham 100 Townsend Street, Birmingham, MI 48009 4.9 miles to Southfield
"Good hotel in a convenient location. There were restaurants nearby. The room was clean, comfortable, and nicely furnished, and the staff was pleasant and helpful.2022-05-14"
"The lighting in my hotel room wasn't bright enough.2018-07-09"
"Great hotel with excellent front desk clerks.2016-09-16"
"Great location and the price was right. The hotel clerks were helpful and courteous. I highly recommend staying here.2016-08-24"
"The corners of the bathroom and shower wall needed cleaning. The toilet paper was cheap and flimsy, and the fragrance of the soap and shampoo was overpowering. The alarm clock went off at 5 AM and woke me up. The employees were friendly and helpful. This hotel wasn't up to the Hampton standard I expected.2016-01-06"
"Not happy that the hotel put us in a handicap room, especially since the towels looked dirty. We were able to get clean bath and hand towels from the front desk, but no washcloths were available. Manager wasn't there, but when we talked to him later, he just said he could have the housekeeper apologize.2014-07-01"
"The room was really nice, and I liked having a full kitchen. The soundproofing at this hotel was poor, though; it was noisy one night until 5 AM from stomping in the room above mine. All the employees I interacted with were great, and so was breakfast.2022-03-21"
"The hotel room was nice and clean, and all the employees were so nice to us. Stay here.2017-03-13"
"The room was small and smelled like smoke. All my clothing smelled when I returned home. The motel clerks were nice enough. Don't stay here.2017-01-13"
"The bathroom wasn't clean. There was an empty toilet paper roll on the floor, and the roll on the holder was almost empty.2015-05-21"
"The room was nice and clean, and the motel staff was helpful.2018-07-14"
"The motel was nice, clean, comfortable, and safe.2017-10-28"
"The motel was fine. Go ahead and stay here.2016-08-11"
"The motel was nice and clean. I recommend staying here.2016-06-05"
"Easy to access from the expressway. I love that the hotel always welcomes my dog. Clean room and comfortable beds. Good customer service. Check it out.2015-10-15"
"Nice hotel for the price. The room was clean, but cold air seeped through the balcony door. Nice grab-bag breakfast.2022-02-26"
"Nice room. The hotel lobby was clean and well-organized. At about 8 AM, a housekeeper asked when I'd be leaving; I said it would be a few hours. Just over an hour later, a note was slipped under my door saying I'd refused room service and needed to inform the front desk when I'd be checking out. I felt like I was being rushed out, and it was a disappointment.2016-08-20"
"The hotel room was clean and quiet. Nice rates, too.2016-04-17"
"Good hotel stay. The room was quiet, the bed and bathroom were clean, and the staff was professional. Good breakfast, too.2015-09-22"
"The floors were dusty, and I found hair in the bedsheets. The snow in the parking lot wasn't shoveled, and I took a hard fall. Pick another motel.2019-02-25"
"The fridge in my motel room didn't work, and there weren't enough electrical outlets. No iron or hand lotion provided. Had tea and coffee, but no hot chocolate. The staff was nice and helpful, but don't expect too much at this motel.2016-06-04"
"No-frills motel, but it worked well for us. The room was clean and ready before check-in sign. The staff was helpful and extremely courteous. There was coffee available in the morning.2015-10-13"
"Clean, spacious room. The motel clerks were pleasant and courteous.2015-08-24"
Beware of non-refundable reservations that could cost you a lot of money if you change or cancel them. +Non-refundable reservations are a gamble that will usually save you less than $10. If you make a $90 non-refundable reservation instead of a $100 refundable booking, you are betting $90 to win $10. Would you do that in Las Vegas? -
Don't assume you can cancel a non-refundable reservation without penalty if you notify the hotel weeks or even months in advance. +Often you cannot – because some hotels' profit strategy is to get paid more than once for the same room for the same night. -
Always read cancellation policies carefully before you make a reservation. + When is the latest date and time you can cancel without penalty? - More >
When you make a reservation, you will receive a confirmation email. Take a copy with you to the hotel.
The earlier in the afternoon you check into a hotel, the more likely you will get a room or suite that matches your preferences.
