"Our non-smoking room smelled like smoke, and the smoke detector was hanging from the wall. I turned on the sink water, and water flowed from the handle. The entrance had a sign saying the door would be locked for our safety, but it was not. Don't stay at this hotel.2021-09-20"
"The motel was OK. There were some stains on the bedding, and the room smelled musty. The shampoo container was already open and half gone, and there was only one bar of soap. Not much hot water in the morning. Not worth the price.2021-09-08"
I loved that HotelGuides helped me find a hotel. You can try to search for one yourself, but this service was so helpful. Just click on the section of the Interstate you are driving on and you see a list of hotels that actually have rooms available.
- Kathy Wilker
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If you don't like your hotel, we'll refund your money.
Beware of non-refundable reservations that could cost you a lot of money if you change or cancel them. +Non-refundable reservations are a gamble that will usually save you less than $10. If you make a $90 non-refundable reservation instead of a $100 refundable booking, you are betting $90 to win $10. Would you do that in Las Vegas? -
Don't assume you can cancel a non-refundable reservation without penalty if you notify the hotel weeks or even months in advance. +Often you cannot because some hotels' profit strategy is to get paid more than once for the same room for the same night. -
Always read cancellation policies carefully before you make a reservation. + When is the latest date and time you can cancel without penalty? - More >
When you make a reservation, you will receive a confirmation email. Take a copy with you to the hotel.
The earlier in the afternoon you check into a hotel, the more likely you will get a room or suite that matches your preferences.