"We loved the location, and the hotel staff was hospitable. The room was clean and spacious enough for my 2 brothers and me. Expect a nice stay.2019-07-05"
"The hotel was lovely and felt like home, and the employees were caring. Great place to stay.2018-08-27"
"I saw a very large cockroach by the hotel elevator.2017-10-02"
"The appearance of the hotel wasn't pleasing at all because renovations were underway. It was not a comfortable stay.2016-04-06"
"The hotel looked like a war zone due to renovation. At 8 AM, jackhammers started up under my window. We had to drive around the building 3 times to figure out where to park, and parking cost $30. We moved to another hotel the next day.2016-04-05"
"The hotel room was fine, and we were amused by the exercise equipment.2020-10-25"
"I loved it here. The hotel was so modern and clean, and the staff was really nice and helpful. The provided a shuttle to our conference and accommodated our needs. Great place to stay for a reasonable price.2019-02-19"
"I enjoyed staying at this hotel with my dogs, and I liked the atmosphere of wellness and the equipment in my room. The staff was friendly and helpful. The bar and food area were understaffed, though.2019-01-08"
"The lighting in the room wasn't conducive to rest or relaxation. I had to get all the way in the shower to turn it on, there wasn't enough counter space, and the toilet paper was difficult to reach. The employees were friendly and welcoming, but the quotes placed all over the hotel were cliche and overdone.2017-05-09"
"Marvelous hotel stay. The room was clean, and the staff was courteous.2016-06-06"
"Our hotel room was cramped, and there wasn't much space for my mom to get around with her walker. We could hear each other using the bathroom. Great place if you're traveling alone, though.2019-11-23"
"The hotel was located in a great area, and I felt safe. It was clean, and the staff was accommodating. The room was a bit on the small side, but was do-able for a family of 4.2015-07-04"
"We weren't told at check-in that we'd have to request housekeeping. Our room was a long walk down a dark hallway, then a convoluted walk around more hallways and an elevator ride. The lobby and lounge area were comfortable, and the hotel staff was friendly and helpful.2021-06-19"
I’ve been using HotelGuides for over 8 years. The agents are very helpful, and they try to accommodate every request. I like that when they email a booking confirmation to you, they include the hotel's address as well as its interstate exit number.
- Diana Ward
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Beware of non-refundable reservations that could cost you a lot of money if you change or cancel them. +Non-refundable reservations are a gamble that will usually save you less than $10. If you make a $90 non-refundable reservation instead of a $100 refundable booking, you are betting $90 to win $10. Would you do that in Las Vegas? -
Don't assume you can cancel a non-refundable reservation without penalty if you notify the hotel weeks or even months in advance. +Often you cannot because some hotels' profit strategy is to get paid more than once for the same room for the same night. -
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