"The hotel room was somewhat dated. The microwave was broken, and there wasn't enough silverware. The staff was nice. You'll have a pleasant stay here.2023-06-23"
"We loved the suite layout. Stay at this hotel.2016-05-10"
"Good location with restaurants nearby. Pleasant, efficient hotel.2016-01-22"
"Almost everything in our hotel room was stained, including the mattress and carpet. One light over the beds was burned out. The bedspread had a cigarette burn hole, and the sink had several stains. There was mold on the bathroom ceiling, and the exhaust fan didn't work. The toilet only flushed half the time. We left after one night and don't recommend staying here.2019-07-31"
"The hotel room was OK. No coffee pot or paper towels. The fan in the bathroom was too loud, and the soap was too small.2017-09-20"
"The entire place needed renovation and AC. The 2nd floor smelled like cigarette smoke, and there were burn holes in the bedsheets. Most of the hotel clerks were nice, but some employees didn't seem experienced. The hand sanitizer for guests was just one towelette. Don't stay at this hotel.2020-08-24"
"The hotel needed a total overhaul. The room wasn't clean. The floor was dirty, there was hair in the bed, and there were spider webs in all the corners. The AC air had an odor. The ice bucket was dirty and had no lid. The bathroom floor was dirty, and there was mildew in the shower. Don't stay here.2022-09-22"
"I had a perfect hotel stay. Everything was clean, the beds were comfortable, and the TVs were large. The employees were courteous, helpful, and knowledgeable. Don't hesitate to stay here.2018-10-13"
"Nice location with easy access to I-65. The room was comfortable and clean, and the entire hotel staff was friendly and made us feel welcome. They graciously allowed us to check in early, which was helpful. I'd stay here again.2018-09-20"
"My room was clean, updated, and spacious. Dishes and cookware were available, probably for a fee. Clean, modern lobby. The front desk clerks were friendly and professional. There was a grab and go breakfast, but it was minimal. Be prepared to bring your own food or eat out. Good hotel for a long-term stay.2016-11-03"
"OK hotel for an overnight stay. Needed more choices at breakfast, and the only cream for coffee was flavored.2015-09-17"
"Hotel wasn't well-marked, so I had trouble finding it. Room and bathroom needed better lighting. The light by the desk went off by itself after 10 minutes. The bathroom fan was noisy. Look elsewhere.2015-02-03"
"Good experience overall. The hotel room needed updating. The water pressure was poor, and we had to flush the toilet by hand. We reported the problem, but it was never fixed. Breakfast was great.2019-06-05"
"Nice hotel; it suited my needs well. Don't hesitate to stay here.2022-12-11"
"Convenient to Chicago and Midway Airport. The hotel was clean and quiet.2018-03-26"
"A pleasant hotel stay. There was a bit too much construction material in the hallways, though, and rooms undergoing renovation were next to occupied rooms. The rates were OK.2017-04-06"
"The room was run-down, and wasn't the room type I reserved. The hotel clerk said nothing else was available, and the manager wasn't on duty. I was given a $10 discount. The blackout curtain was shredded, so I woke to strips of sunlight hitting me right in the face. The elevator was overdue for an inspection, and the doors opened while the elevator was still moving. Don't stay here.2015-07-02"
"The hotel needed updating, but the room was clean and the employees were nice.2015-07-02"
Beware of non-refundable reservations that could cost you a lot of money if you change or cancel them. +Non-refundable reservations are a gamble that will usually save you less than $10. If you make a $90 non-refundable reservation instead of a $100 refundable booking, you are betting $90 to win $10. Would you do that in Las Vegas? -
Don't assume you can cancel a non-refundable reservation without penalty if you notify the hotel weeks or even months in advance. +Often you cannot – because some hotels' profit strategy is to get paid more than once for the same room for the same night. -
Always read cancellation policies carefully before you make a reservation. + When is the latest date and time you can cancel without penalty? - More >
When you make a reservation, you will receive a confirmation email. Take a copy with you to the hotel.
The earlier in the afternoon you check into a hotel, the more likely you will get a room or suite that matches your preferences.
