"My hotel room looked like it hadn't been cleaned. One of the bed comforters was dirty, along with 2 of the towels. The bathtub wasn't clean, and the floor mat was stained. Dirt stuck to my foot as soon as I took off my sandals. I asked for a room change, but no other rooms were available. No housekeeping, so I had to go to the front desk for everything; I was given a broom, rag, and spray bottle to clean myself. I killed 2 spiders and a gnat.2021-08-15"
"Nice place to stay. The hotel was great, and the staff was friendly. The only thing missing was breakfast.2019-11-05"
"This hotel is a great choice. The front desk clerk was so polite, and she went above and beyond to ensure that we were happy with our stay.2018-10-29"
"I had a good stay. The rates were affordable, and the room was nice. I did hear noise from surrounding rooms, though.2018-03-22"
"The hotel was clean, but the non-renovated section was run-down. The service was exceptional. Ask for a room in the renovated area.2018-01-22"
"The staff was friendly and accommodating. I highly recommend this hotel.2019-11-04"
"The hotel room was clean and quiet.2018-06-28"
"The hotel breakfast was within walking distance of stores and restaurants. The rates were reasonable. The room was clean and didn't have carpeting. Excellent housekeeping and helpful, pleasant front desk clerks. Breakfast left a lot to be desired.2018-06-26"
"The hotel was OK for a short stay. The room needed better lighting.2018-03-25"
"Cheap and close to the naval base. The clerk wasn't welcoming or friendly. I appreciated the 10% discount for breakfast at the restaurant across from the hotel. Housekeeping only came by at 6 AM and 9 AM; we were in both times, so our room didn't get serviced. 2018-01-16"
"The hotel room was clean, and the staff was courteous.2019-08-13"
"Perfect location near wonderful stores, good restaurants, and Great America. Reasonable rates and worth every penny. The hotel was quiet and clean, and the room met all my needs. The staff was friendly and accommodating. The breakfast was free, hot, and better than at some sit-down restaurants. We enjoyed our stay so much that we extended it.2018-06-12"
"A decent hotel. It was clean but a little dated, and the room had a slight odor. The pool was clean. Minimal breakfast in a crowded eating area. No issues, though. I recommend staying here.2018-04-25"
"Nice location near the mall, Adventure Park Six Flags, and restaurants. Good experience other than having to go to the front desk twice because we didn't get the right room. You'll enjoy your stay at this hotel.2017-10-08"
"The hotel seemed a little overpriced, but the area was nice and not too far from the base. The employees were friendly, and breakfast was good.2017-09-19"
"Worth a stay. The hotel staff was so kind.2017-09-28"
"This hotel was disgusting. The room was dirty and smelled like marijuana. The staff was rude. Stay somewhere else.2017-07-05"
"A horrible experience. The room was dirty and smelled like marijuana. The hotel clerk was rude. Find another place to stay.2017-07-03"
"The kitchen was dingy, and the curtains were dirty and had holes in them. The microwave was old, the bedsheets were rough, and the toilet leaked.2017-06-28"
"The hotel clerk wouldn't let me check in 15 minutes early, even though I'd been on the road for 15 hours. There was trash on the room floor. I went back to the front desk and complained, and we were given another room. The key didn't work, so I returned to the front desk and was given yet another room. When I woke up in the morning, I noticed that the bedsheets had dirty fingerprints on them. When I asked for fresh sheets, a man handed me some and I had to make the bed myself.2016-04-11"
"Great hotel if you're in town for naval graduations. The suite had a full kitchen and everything I needed. Nice place and good breakfast.2019-10-07"
"The hotel was so much nicer than online photos. It was the most convenient and comfortable place I've stayed in. All the employees were super friendly. I highly recommend staying here, especially if you're in town for the naval graduation.2019-09-08"
"Nice room and beds, and I loved the kitchen. The hotel clerks were pleasant to deal with. Nice breakfast, too. I'd stay here again.2018-11-13"
"The hotel was clean and close to the Navy base. We were pleased with the accommodations. The bed was comfortable, and there was plenty of hot water for showers. The kitchen had a stovetop and microwave, but no oven. Excellent service. The full breakfast had wonderful variety, and all the food was fresh. 2018-10-22"
"We absolutely loved staying at this hotel. Top-quality room with comfortable bedding. We were surprised by a sign on our door congratulating our sailor the day of his graduation. The hotel was close to the base.2018-04-16"
"I had fun at the comedy club, and the hotel was close to the lake. The whirlpool wasn't hot, though.2019-08-26"
"The hotel charged my credit card a $100 incidentals fee, and the money wasn't returned to my account for 3 or 4 days.2019-03-30"
"The 1st room smelled like gas or chemicals, so we moved to another room. The hotel clerk was friendly but not well-informed, and couldn't give me directions to UW Parkside just a few miles away.2015-06-08"
"I've stayed at this hotel before and was happy, but it's gone downhill since then. The sofa felt slimy, like something had been sprayed on it but hadn't dried. The microwave didn't work, and I finally realized it wasn't plugged in. The TV and dresser were dusty. A large group took over the pool all night, and the whirlpool was covered. The towels had hair on them and didn't look clean. Don't stay here.2022-07-21"
"Easy access to major highways, stores, and restaurants. I was impressed with the room size, layout, and furnishings. The hotel employees were helpful and caring. The pool was heated and well-maintained.2019-05-02"
"The hotel room was dark, dingy, and a little dirty. The carpet seemed filthy. The front desk clerk seemed friendly enough. Not worth the higher weekend rates.2016-03-16"
"Quiet, reasonably priced hotel. Several restaurants and retail establishments nearby. The beds and linens were comfortable. Pleasant personnel, but they weren't helpful with directions to a local music festival. I'd stay here again without a doubt.2015-07-30"
"The housekeeper didn't service my room even though I removed the Do Not Disturb sign.2021-06-27"
"I had a pleasant hotel stay. The room was lovely, and the beds were comfortable. Lots of choices at breakfast; the eating area was nice, and the attendants were helpful.2017-08-03"
"Our room was near the noisy elevator. We had to ask for bedding for the sofa bed, and found old food behind the sofa. Poor Internet connection. The whirlpool was empty, and the pool water was ice-cold. I wouldn't stay at this hotel again.2017-07-28"
"Good-sized room with comfortable beds. All the employees were friendly. The pool towels were too small, and the indoor pool didn't seem heated. The whirlpool water was cloudy. 2017-07-10"
"The hotel was clean, and breakfast was nice. I recommend staying here.2017-05-26"
"The hotel was nice and clean. Our stay was wonderful.2019-10-29"
"The hotel was nice, clean, and quiet.2019-07-24"
"Great hotel. Stay here.2018-04-12"
"The hotel room was comfortable, clean, and spacious, and the rates were affordable. The beds were on the firm side, and minimal kitchenware was supplied. The small stove and fridge worked well. The employees were pleasant, and pets were allowed.2018-03-13"
"This hotel was a great place to stay, and just 15 minutes from boot camp graduation. Nice place to kick back and relax.2019-07-29"
"The hotel room was comfortable and quiet.2019-07-17"
"The hotel room was clean, well-furnished, and spacious. I was pleasantly surprised.2017-08-31"
"Clean hotel with cordial, helpful personnel. I was disappointed that it was pet-friendly, though, since I have allergies. The room was on the back side of the building, and traffic noise from the freeway kept us up all night.2017-07-19"
"We had a good experience at this hotel. It was relaxing, clean, and convenient to boot camp graduation in Great Lakes. Breakfast was tasty and hot. 2016-02-08"
"Quiet hotel with clean rooms. Check-in was easy.2020-01-16"
"Nice hotel with easy access to highways. The room was clean and comfortable. The pool was small and indoors. About 20 minutes from the Navy graduation, and there were restaurants and malls within walking distance. We enjoyed our stay.2017-09-12"
"Many restaurants and stores nearby, and convenient to the naval base. The executive king suite had hardwood floors, a vessel sink, a sectional sofa, and nice, clean, white bed linens. There was a bar downstairs, and room service was available. Stay at this hotel.2017-07-19"
"The room was spacious, clean, and comfortable. Great pillows; I've never slept so well at a hotel before. The employees were friendly and polite, and the indoor pool was amazing. Bring your swimsuit; you won't be disappointed. Delicious continental breakfast. This would be my choice if I returned to Mundelein.2015-11-03"
"My stay was great. The beds were comfortable, and it was nice having a microwave and fridge in the room. Other than the construction noise, I definitely recommend this hotel.2015-09-27"
"This hotel was a rat hole. Don't stay here.2021-05-08"
"The room was clean other than the worn and shabby sofa. The bed was OK and fairly comfortable. The front desk area smelled like cooking, but the hotel clerk was nice. OK place to stay.2017-11-11"
"Close to restaurants and stores. The hotel was older, but the room was clean and had a microwave, fridge, and coffee pot. The paint and linens were fresh. The staff was friendly. I'd stay here again.2017-10-24"
"Good value. The hotel room was clean and comfortable.2016-03-03"
I have never found a hotel booking site so easy to use. I had my room booked in less than a minute. The hotel where I had planned to stay had an issue. I was panicking. I clicked on HotelGuides' website, got a room, and checked in 15 minutes later.
- Emily Bryant
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