"The hotel was plain but clean. Marginal mattress. Poor TV reception. No closet; there was just a rack on the wall. Not the best value.2015-10-30"
"Minutes from a shopping center, movie theaters, and Midwest One Ampitheatre. The hotel was nice and clean, and the staff was friendly. Delicious breakfast with made-to-order omelets. It wasn't free, but it was well worth the price.2015-06-04"
"The floor of my hotel room needed vacuuming, and there were hairs in the hand towels. No bath towels provided; I had to go to the front desk to get some. Spend more money and stay somewhere better.2019-04-29"
"The hotel was clean, and the price was reasonable.2016-10-31"
"Clean room and nice hotel clerk. No complaints.2016-03-23"
"The room was run-down, and wasn't the room type I reserved. The hotel clerk said nothing else was available, and the manager wasn't on duty. I was given a $10 discount. The blackout curtain was shredded, so I woke to strips of sunlight hitting me right in the face. The elevator was overdue for an inspection, and the doors opened while the elevator was still moving. Don't stay here.2015-07-02"
"The hotel needed updating, but the room was clean and the employees were nice.2015-07-02"
"Convenient to Chicago and Midway Airport. The hotel was clean and quiet.2018-03-26"
"A pleasant hotel stay. There was a bit too much construction material in the hallways, though, and rooms undergoing renovation were next to occupied rooms. The rates were OK.2017-04-06"
"Nice hotel. The room was quiet and clean. Stay here.2017-01-30"
"The hotel was a construction zone when we arrived. The staff was nice enough. Breakfast was marginal at best. Find another place to stay.2016-05-02"
"It took me about an hour to find the hotel. When I did, I took one look at the surroundings and decided not to stay. Not a good neighborhood, and fairly isolated. I didn't feel safe, so I left immediately.2015-06-08"
"The room was clean, and everything smelled good. The hotel clerk was nice and helpful, and gave me a choice of what floor I wanted to be on. Good place to stay.2017-08-26"
"I had a comfortable hotel stay. The front desk clerks were helpful and courteous. I'd stay here again.2016-11-09"
"My room was at the end of the building where the wireless Internet didn't work. The phone didn't work either, and there was no hot water in the morning. The exterior door near my room wasn't secure. Don't stay at this hotel.2016-06-28"
"The showerhead was antique. Had to run water for 10 minutes before it got hot.2015-07-07"
"The entire place needed renovation and AC. The 2nd floor smelled like cigarette smoke, and there were burn holes in the bedsheets. Most of the hotel clerks were nice, but some employees didn't seem experienced. The hand sanitizer for guests was just one towelette. Don't stay at this hotel.2020-08-24"
"Almost everything in our hotel room was stained, including the mattress and carpet. One light over the beds was burned out. The bedspread had a cigarette burn hole, and the sink had several stains. There was mold on the bathroom ceiling, and the exhaust fan didn't work. The toilet only flushed half the time. We left after one night and don't recommend staying here.2019-07-31"
"The hotel room was OK. No coffee pot or paper towels. The fan in the bathroom was too loud, and the soap was too small.2017-09-20"
Beware of non-refundable reservations that could cost you a lot of money if you change or cancel them. +Non-refundable reservations are a gamble that will usually save you less than $10. If you make a $90 non-refundable reservation instead of a $100 refundable booking, you are betting $90 to win $10. Would you do that in Las Vegas? -
Don't assume you can cancel a non-refundable reservation without penalty if you notify the hotel weeks or even months in advance. +Often you cannot because some hotels' profit strategy is to get paid more than once for the same room for the same night. -
Always read cancellation policies carefully before you make a reservation. + When is the latest date and time you can cancel without penalty? - More >
When you make a reservation, you will receive a confirmation email. Take a copy with you to the hotel.
The earlier in the afternoon you check into a hotel, the more likely you will get a room or suite that matches your preferences.