"Everything about my hotel stay was great.2020-04-25"
"I've stayed at this hotel before. It's a little out of the way but still nice.2017-09-24"
"This hotel was disgusting. It was dirty and smelled like smoke, even in our non-smoking room. The bathroom looked like it had never been cleaned. We slept on top of the covers and checked out after one night. I wouldn't recommend this place to my worst enemy.2016-08-02"
"Nice experience. The hotel was clean, and the staff was accommodating.2017-09-19"
"Our room was nice, and all the hotel employees were helpful and professional. Make sure your valet parking number matches the one the front desk clerk writes down or there could be a delay while the valet locates your car. This happened to us, but everyone was helpful and pleasant.2017-08-02"
"Perfect location. The hotel was kid-friendly. Good room and great customer service. The breakfast buffet was wonderful. Nice place to stay.2017-06-12"
"The hotel wasn't that clean. The bathroom floor was dirty.2022-11-25"
"The hotel was beautiful, clean, and well-kept, but it was older and had creaky floors. The front desk clerk was professional and friendly. No bellhops, and there was only 1 luggage cart that we never saw.2021-08-02"
"Good experience. The room was clean, and the hotel employees were so nice. I loved it.2021-07-17"
"The hotel seemed understaffed. We had trouble with the TV, and no one answered the front desk phone when we called. I finally went down, and the clerk said there was no one from maintenance available, so she put us in a different room. Valet parking was under construction, so we were stuck with metered parking and had to plug the meter every 2 hours.2022-11-17"
"The room was small and didn't look clean. The parking garage was full; we were offered valet parking, but our car was put on the lowest level, which was inconvenient; we had to go down 3 flights of stairs with a newborn and 2 small kids. I was disappointed with this hotel stay.2021-09-19"
"Great location next to the Gateway Arch, and just a 10-minute walk to Busch Stadium.2019-08-02"
"The hotel charged high rates for parking, without in and out privileges. This was unacceptable.2019-03-07"
"The 1st clerk wouldn't give me a cot, but a different clerk was more than happy to get one for me. The elevator was broken most of the day. Don't stay at this hotel.2017-12-18"
"An excellent hotel. Nice environment. The employees were friendly and provided good service.2017-11-20"
"The furniture in my hotel room was torn up; the ottoman looked like it had been chewed on. Not satisfactory at all.2017-11-14"
"There was no toilet paper in my room, but the staff offered to bring some. No hot water, so the hotel clerk gave me a room upgrade and helped me move my belongings. There was plenty of hot water in the 2nd room. The morning clerk was also nice and helpful with directions.2016-12-11"
"The hotel was easy to access and close to a gas station and fast-food restaurants. The lobby was remodeled; the room wasn't, but it was nice, large, and pet-friendly. Nice pool area, but no whirlpool. The staff was friendly. I recommend staying here.2016-07-05"
"The hotel was undergoing renovations, and while the lobby and hallway on our floor were filled with boxes, our room was clean and newly done. The staff was friendly and accommodating.2015-04-30"
"The hotel room wasn't ready until almost 8 PM. I was refunded $50, but that didn't seem adequate.2022-08-08"
"Great place to stay if you're going to a Cardinals game. The hotel clerks weren't that polite, though, and the waits were long for the elevators.2018-05-20"
"Clean hotel with friendly, helpful personnel.2017-09-27"
"I had a pleasant stay. The hotel room was spacious and airy, and the staff was excellent. No complaints at all. I'd left some clothes behind on a previous visit, and the employees had them waiting for me when I arrived. I'll stay here again.2022-09-10"
"The hotel was clean, and the service was good. The food was OK but expensive. The surrounding area was somewhat seedy.2021-04-22"
"I had an awful stay at this hotel. There was no signage directing me to the parking area. The lightbulb was hanging from one of the lamps, and the electrical outlets wouldn't hold a plug. No property information in the room. The cold water faucet was loose, and it took two hands to turn it on and off. There were no snack machines, and the on-site store closed at 9 PM. Don't stay here.2019-05-17"
"The hotel was a little pricey, but the ambiance was top-notch. The ceiling show was spectacular, and the room was well laid out.2015-11-20"
"The hotel was convenient to the ball park.2022-07-19"
"The room was spacious and clean. The hotel clerks and valet were friendly and hospitable. Nice waitresses at breakfast. Limited food selection, and waits were long. Great stay overall. I'll return.2021-08-03"
"Nice, large bathroom with a separate shower and soaking tub. I had to just about beg to get amenities for the 2nd and 3rd nights of our stay. No housekeeping was offered, and both times I went to the front desk for replenishments, the hotel clerks looked shocked that I was asking for something. On a positive note, the restaurant staff was awesome.2020-08-09"
"This hotel is a must-stay if you're going to the Fabulous Fox Theatre, which is just a block away. Great neighborhood. The room wasn't the largest we've stayed in, but it was clean, cheerful, and quirky, and there was a safe in the closet. The staff was incredibly nice and professional. Be prepared to pay $17 for valet parking. Plenty of restaurants within walking distance. We'd absolutely stay here again.2019-09-12"
"The paint on the bathroom ceiling was peeling. I requested a light bulb for the bathroom, but it wasn't replaced during my stay. Don't stay here.2024-01-11"
"The hotel room was nice, but the filth was ridiculous. Paper and debris littered the hallways. The dining area needed vacuuming, and the tables needed to be cleaned. The food wasn't good. The best thing about our stay was the one fabulous employee.2023-07-31"
"Good experience. The hotel staff was friendly, breakfast was nice, and parking was good.2022-01-15"
I’ve been using HotelGuides for over 8 years. The agents are very helpful, and they try to accommodate every request. I like that when they email a booking confirmation to you, they include the hotel's address as well as its interstate exit number.
Beware of non-refundable reservations that could cost you a lot of money if you change or cancel them. +Non-refundable reservations are a gamble that will usually save you less than $10. If you make a $90 non-refundable reservation instead of a $100 refundable booking, you are betting $90 to win $10. Would you do that in Las Vegas? -
Don't assume you can cancel a non-refundable reservation without penalty if you notify the hotel weeks or even months in advance. +Often you cannot – because some hotels' profit strategy is to get paid more than once for the same room for the same night. -
Always read cancellation policies carefully before you make a reservation. + When is the latest date and time you can cancel without penalty? - More >
When you make a reservation, you will receive a confirmation email. Take a copy with you to the hotel.
The earlier in the afternoon you check into a hotel, the more likely you will get a room or suite that matches your preferences.
