"This is a nice, clean hotel. The room was good-sized and clean, and the bed was comfortable. The front desk clerk was courteous and pleasant. Good breakfast, and the food was individually packaged.2021-07-13"
"Close to Cleveland Clinic and other attractions. The hotel was clean, the room was nice, and the staff was helpful and pleasant. We'd stay here again.2021-02-28"
"Smooth experience from beginning to end. The hotel employees were knowledgeable and helpful. I didn't have any issues.2020-10-11"
"We were pleased with our stay. Our room was comfortable and had everything we needed. The hotel staff was pleasant and helpful. I definitely recommend staying here.2019-02-04"
"This was our 2nd stay at this hotel. The staff is incredible and always go out of their way to make sure we're happy. Maintenance needed improvement, though. The towel rack by the sink fell off the wall, and the side exterior door didn't close tightly. We had to use our body weight to get the bedroom door to close, and it made a loud noise when we opened it. The hotel only has one room with a roll-in shower.2019-09-20"
"Great hotel stay. The accommodations, service, and food were excellent.2019-01-04"
"An excellent hotel near Cleveland Clinic Weston. I appreciated the breakfast. Nice place to stay.2018-05-09"
"Good location. The hotel staff was cordial and helpful. Breakfast was included.2016-05-14"
"The hotel was nice, the price was right, and the customer service was good.2020-08-26"
"The motel smelled like marijuana. There was no phone in the room, and the cable TV went off every 5 minutes. I lost power all night, and there was no one at the front desk. When my husband later told a clerk he planned to complaint, the reply was, "Go ahead." Don't stay here.2019-08-09"
"There was hair on the bathroom floor. I asked housekeeping to sweep, which they did. We were dismayed by the litter around the hotel grounds. The front desk clerks were friendly and helpful. I wasn't impressed.2017-03-29"
"All the hotel employees were absolutely great; they went out of their way to be helpful.2016-10-26"
"The hotel needed some work; there was a large water leak down the hall from us, but cleanup was underway in the morning. The staff was helpful and nice. Good location, but you'll need to budget for taxis if you don't have a car.2016-02-27"
"Good value. The hotel room was spacious, clean, and well-appointed, and the staff was friendly and professional.2018-11-18"
"A quaint hotel with nice, friendly personnel. Easy to access.2016-02-29"
"The hotel lobby can get noisy at concert and show times, so make sure your room is far enough away. Had a shuttle to and from the BB&T Center, which was a huge bonus. On the down side, the microwave in my room didn't work.2016-01-21"
"The hotel wasn't clean, and the room had a terrible odor. The carpet was dirty, and there were cobwebs on the ceiling. The beds and pillows didn't have protective coverings, and the linens were uncomfortable. The front desk staff was friendly and helpful. There were ants in the pool area, so it wasn't relaxing. Limited seating at breakfast. Don't recommend.2015-04-23"
"The hotel was clean and homey. Good-sized room, and I liked the layout. The shower water wasn't hot enough, though. The front desk clerks were great. Had a gym and pool. Breakfast lasted until 10 AM, which was nice. Good experience overall.2016-01-28"
"Check-in was easy and pleasant, and the hotel clerk answered my questions quickly and to my complete satisfaction. I'll stay here again and recommend it.2021-11-28"
"Close to the airport. I had a quality stay, but other hotel guests were noisy.2021-11-01"
"My hotel stay could've been better.2021-04-21"
"We had an excellent stay. The hotel was well-maintained and in a great area, and the room was clean. Easy check-in and checkout. There were 3 negatives, though. THe TV channel selection was poor, the toilet seat was too low, and there was no seating outside.2019-12-30"
"Great hotel. I highly recommend staying here.2018-09-18"
"The room was OK, but I waited 10 minutes for a clerk to come to the front desk and finally had to call the hotel to get someone to come check me in. Cash wasn't accepted as payment. I wasn't too happy.2019-03-22"
I’ve been using HotelGuides for over 8 years. The agents are very helpful, and they try to accommodate every request. I like that when they email a booking confirmation to you, they include the hotel's address as well as its interstate exit number.
- Diana Ward
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