"I found a roach in my room. The front desk staff was slow. Don't stay at this hotel.2022-02-22"
"There were two large, dead roaches behind the bathroom door, and a live one under the sink. Breakfast was all carbs. The pool was great. You get what you pay for at this hotel.2016-05-01"
"I was given a smoking room on the 2nd floor. The hotel didn't have an elevator. Don't stay here.2015-08-01"
HotelGuides has won my confidence as a booking experience that is seamless and simple enough for a consumer who does not venture online much. It is now my starting place for fast, secure, carefree booking.
Beware of non-refundable reservations that could cost you a lot of money if you change or cancel them. +Non-refundable reservations are a gamble that will usually save you less than $10. If you make a $90 non-refundable reservation instead of a $100 refundable booking, you are betting $90 to win $10. Would you do that in Las Vegas? -
Don't assume you can cancel a non-refundable reservation without penalty if you notify the hotel weeks or even months in advance. +Often you cannot – because some hotels' profit strategy is to get paid more than once for the same room for the same night. -
Always read cancellation policies carefully before you make a reservation. + When is the latest date and time you can cancel without penalty? - More >
When you make a reservation, you will receive a confirmation email. Take a copy with you to the hotel.
The earlier in the afternoon you check into a hotel, the more likely you will get a room or suite that matches your preferences.
