"The motel room smelled bad, the bedding had cigarette burn holes, an dwe had to dispose of leftover trash. There was garbage all over the property. Don't stay here.2021-06-19"
"The price was right, and the employees were friendly and helpful. But the motel wasn't well-maintained, it was quite noisy at night, and there was a cockroach in the bathroom. 2020-01-18"
"Close to the airport. The motel room hadn't been properly cleaned. The floors were sticky, and I found a used washcloth and soap in the shower. The pool had a few feet of dirty water in it, and there were dirty lounge chairs in the pool area.2019-03-21"
"The motel room wasn't well-cleaned, and the door lock needed repair.2017-09-04"
"This motel was so bad that I had to shake out my clothing to get the roaches out before I left. The room smelled musty. The bedding was dirty, and the washcloths were stiff. The toilet ran, and the drains wouldn't drain. I'd never stay here again.2016-08-27"
"The hotel was in serious need of renovation. The bedsheets were clean, at least. The base of the toilet had a slow leak, so the floor was wet and the entire room smelled like mold. The front desk clerks were nice and did a good job.2022-09-04"
"The motel room didn't have a microwave or coffee pot. The bottom bedsheet had a burn hole. The grab bar by the toilet was loose, and the seat for the handicap shower was slick; my disabled daughter slipped right off of it. We left early in the morning.2021-03-17"
"The room wasn't ready when I arrived. There was no coffeemaker, and no ashtray in my smoking room. The overhead light didn't work, and neither did the phone. There was no shower curtain in the bathroom. Don't stay at this hotel.2020-10-13"
"The hotel staff was great and very friendly. I stayed for 8 days.2018-07-15"
"The hotel rooms weren't up to par, and I'm not one to complain. The 1st room smelled like cigarette smoke, so I was immediately moved to another room.2017-06-20"
"We asked for a smoking room and were pleasantly surprised by how clean and odor-free it was. We needed a mobility-accessible room, and it was on the 1st floor with a walk-in shower. We had a quiet and peaceful stay. Stay here.2023-01-18"
"An average motel with a free breakfast.2019-07-18"
"The motel staff was friendly.2019-02-08"
"The motel was nice and quiet.2018-10-31"
"The beds were comfortable, and the TV was nice. Easy check-in and checkout. The motel breakfast didn't look good, so I walked 2 blocks to Denny's.2018-10-30"
"The room was clean. Great motel clerk and easy check-in. Breakfast was good. Book it.2018-12-29"
"I had a horrible stay at this motel. The 1st room had stained carpeting, dirty bedsheets, and a dirty bathroom. We were given another room, but there were blood stains on the bed. The doorknob fell off the door. We were moved to a 3rd room, but the doorknob fell off the door of that room as well. The toilet wouldn't flush, and the staff said there was no plunger so I'd have to use the lobby restroom until morning. I asked for a refund and stayed somewhere else. Don't stay here.2018-10-13"
"My room was nasty and smelled bad. The motel clerks were extremely rude and disrespectful. Don't stay here.2018-06-24"
"The motel was reasonably priced but not that clean. The room smelled bad.2018-05-31"
"The motel wasn't what I expected based on online photos. The room was clean and breakfast was good, but we couldn't get a parking spot near our room.2018-05-15"
"I was surprised that the room didn't have a fridge or microwave. The hotel clerk did a good job.2022-10-25"
"Convenient to restaurants. The hotel was clean and dog friendly, with no fees. The staff was friendly.2021-06-29"
"The hotel had an odor, and there were roaches in the bathroom.2021-05-17"
"I didn't like the full-sized beds. Only 2 bath towels were provided; there were no hand towels. The hotel staff was friendly. The pool water was cold, and the soda and ice machines on my floor were out of service. No breakfast.2021-05-03"
"This hotel didn't meet our expectations. No microwave or fridge in the room, and no breakfast was provided.2019-04-14"
"The hotel was older, but the room was OK. I left some shoes behind and was disappointed that they were never found and returned to me, and management didn't contact me about it as promised.2019-05-29"
"The hotel was old but OK. The front desk clerk was friendly, but the breakfast attendant wasn't. Good place to sleep and get back on the road.2018-07-07"
"Room was nice and well-decorated. Breakfast could've been better, and the waffle mix stuck to the waffle irons. Enjoyed my stay.2015-01-26"
"Not a good value. The hotel room was small, and the elevators weren't centrally located.2021-08-06"
"OK for an overnight stay. The room was clean, but there was no soap in the bathroom. The hotel clerks were professional and friendly. Breakfast left something to be desired since the attendant was slow to replenish items.2019-04-10"
"Great place to stay. The hotel room was clean, comfortable, and well-equipped. The building was safe and secure. There were 4 different juices at breakfast and 3 kinds of coffee, but no water.2018-09-26"
"Centrally located and within walking distance of good restaurants. The hotel and room were awesome. Don't hesitate to stay here.2018-01-10"
"Excellent hotel staff. The 1st room wasn't up to standards, but we were moved to another room the next day and compensated for the 1st night. The staff was friendly and helpful. There was construction going on that created some issues with parking and congestion at the elevators. Good experience overall. Once renovations are finished, by all means stay here.2016-03-11"
"I was happy that the hotel allowed pets.2022-05-19"
"The room was clean, but the soundproofing could've been better. The TV was difficult to operate, and the fridge made gasping noises. No in-room safe. The ice machine on my floor didn't work. The hotel clerk was friendly, and check-in was easy. The hot breakfast ended a bit early, and the food was warmed but pre-packaged.2022-04-27"
"Great location. The hotel staff was awesome. You can't go wrong staying here.2020-12-18"
"Good rates. The hotel was great. Stay here.2020-03-10"
"The front desk staff was helpful and professional.2020-01-05"
Midscale, smoke-free, all-suite, extended-stay hotel
Near St Luke's Hospital
No swimming pool
Exercise room
Kitchen in every suite
Free WiFi
Free parking
Pet friendly hotel
- allows pets up to 50 pounds only - $25 per night pet fee up to 3 nights - $75 per stay pet fee for 4-29 nights - $150 maximum per stay pet fee. - Mar 2021
"The hotel clerks were caring and went out of their way to help me.2020-08-29"
"The hotel looked nice, but the shower didn't work. The bathtub did, but we weren't able to shower. When I told the checkout clerk, he just said "sorry." I asked for a cup of ice for my tea, and he said they didn't have any ice.2019-10-12"
"This hotel has thought of every detail to make a stay feel homey, including privacy and safety considerations. The hotel was clean and quiet, and the staff was hospitable. I loved the fragrance throughout the facility. This is a perfect place to stay.2019-09-24"
"Great location. The room was comfortable and clean. Nice pillow selections, and the quiet AC made for a restful sleep. The staff was super friendly and made me feel at home. There was an exercise room and free laundry facilities, as well as a cupboard full of choices. Good hotel.2019-07-13"
"The hotel staff was friendly and helpful. Great place to stay.2015-11-10"
"The hotel restaurant only served breakfast. The lounge wasn't open. Not a good experience.2022-05-01"
"Nice hotel. Stay here.2021-03-08"
"This hotel was a disappointment. The AC rattled loudly all night, and the bathroom smelled like mold. I waited 10 minutes before being greeted and checked in, and the clerk wasn't friendly. On a positive note, the bed was comfortable and I could walk to the hospital. Stay somewhere else.2020-09-19"
"Nice hotel.2018-07-18"
"We saw a cockroach in our hotel room one night. The next day a housekeeper banged on our door at 8:30 AM and came back 3 times, even though checkout wasn't until noon. It was annoying to be awakened repeatedly. Ask for a Do Not Disturb sign.2017-07-07"
3 floors, 95 studio and 1-bedroom suites - elevator
Some smoking rooms
Outdoor swimming pool - exercise room
Kitchen in every suite
Free WiFi
Free parking
Pet friendly hotel
- allows pets up to 40 pounds, 2 pets per room - $150 pet fee if staying 7 nights or more - $75 pet fee if staying fewer than 7 nights. - Apr 2019
"Average hotel stay. The front desk clerks didn't seem to care about guests, and the cab service to the port and back was terrible. It was late taking us to our cruise ship, and we waited over an hour for it to pick us up when we returned to port.2015-07-24"
Budget, smoke-free, all-suite, extended-stay hotel
Near St Luke's Hospital
3 floors, 73 suites - elevator
No swimming pool
Kitchen in every suite
Free continental breakfast
Free WiFi
Free parking
Pet friendly hotel
- allows up to medium-sized pets only, 2 pets per room - $25 per night fee for each pet - $150 maximum per stay fee for each pet. - Apr 2019
"Clean hotel with professional personnel. The TV didn't carry local news stations.2019-09-09"
"Not a good value. The hotel was being renovated, and the room was miserably hot since the AC didn't work. We were moved to another room, but the bathroom was disgusting; there was hair all around the toilet seat. An unpleasant stay.2018-04-27"
"Don't expect a 5-star hotel, but the room was nice and had been recently renovated. The building was old, and renovations will help a lot. Good experience overall.2017-10-29"
"Not a good value. The hotel was large and had poor signage. Unless you go through the front door, you can wander the hallways until you stumble upon the elevators. No balcony in my room as I expected, and no soap was provided. The side of the desk was damaged. The check-in clerk mumbled terribly. The fire alarm went off for a few seconds in the late afternoon. Find another place to stay.2017-10-27"
"The hotel had been remodeled and looked great. A pair of men's shoes were outside my door, and a man showed up at 10:30 PM with a key to my room. I called room service repeatedly before finally the front desk clerk took my order. The self-parking near construction was a hassle.2017-05-21"
"I was frustrated that the front desk clerk wouldn't let me check in 15 minutes early, even though the hotel seemed empty.2020-10-15"
"The hotel clerk wasn't friendly.2017-04-08"
"Great hotel stay. I loved the heated pools and the bar. Kick off your shoes and relax here.2016-03-28"
"The alarm clock in the room required a PhD to set, and it was still set for daylight savings time. It took 3 calls to get a technician to re-program it. The TV remote control didn't work. Extraordinary service; I truly felt valued and at home here. I dined on-site 3 times, and the service and food were stellar. I'll stay at this hotel again.2015-11-23"
"The hotel was clean and comfortable, and the front desk clerks were friendly. You won't regret staying here.2015-11-07"
"The hotel was clean and comfortable, and the rates were reasonable. The customer service was outstanding. I was surprised that a hotel of this caliber welcomed pets. Loved the extra security requiring a key card to use the elevator. Valet parking was available. I highly recommend staying here.2021-04-11"
"This hotel was a nightmare. Don't stay here.2020-06-21"
"Everything was great. This hotel is an excellent choice. The room was clean and well-appointed, and the bed was comfortable. The check-in clerk was warm, welcoming, and had a fun-loving attitude. We were especially impressed with him, and he made our stay pleasant. We'd stay here again.2019-06-25"
"Located near a major hospital. The hotel was nice, clean, and quiet. The beds were comfortable. I highly recommend staying here.2019-06-02"
"Nice hotel with great rooms and friendly personnel.2018-04-06"
"The room was comfortable, and check-in was easy. Stay at this hotel.2023-01-09"
"The hotel was clean and well-maintained. We were pleased with our stay.2016-01-30"
"The hotel was near many shops and restaurants. Nice, modern room, and the layout wasn't typical. The employees were friendly and helpful. Stay here.2015-11-03"
"The room was clean and comfortable, and the hotel staff was friendly.2015-10-24"
"Everything was perfect. This hotel is a great place to stay.2015-03-23"
"We arrived early, and the hotel clerk was sweet and accommodating; she let us relax at the pool until check-in. Not much to do in the area, but it was a good place to stay before a cruise. I highly recommend it.2019-10-21"
"The hotel room was clean, and the service was good.2019-07-01"
"The room was extremely dirty, and the hotel clerk was rude. I won't be back.2018-12-13"
"The hotel was close to the airport and port. Everything was perfect. The room was clean, the bed was so comfortable, and the staff was nice. The shuttle to the port cost just $5. Breakfast was good. You won't be disappointed.2018-10-24"
"Convenient to downtown. Great hotel if you're cruising out of Jacksonville. The zoo and waterway were right down the street. The room was clean, and the staff was friendly and accommodating.2018-04-30"
"The hotel was nice and clean, but the bedsheets didn't fit the bed and I didn't get enough towels.2021-12-30"
"Clean hotel with friendly employees. Book it.2021-06-05"
"The hotel was clean, and the employees were friendly and efficient. The breakfast staff was pleasant, and the choices were really great. You'll feel welcome here.2021-05-09"
"Everything was good. The hotel was clean, and the employees were nice.2021-04-18"
"Clean hotel with friendly, helpful personnel. Don't hesitate to stay here.2021-04-02"
"The room was clean and sanitized. Great, accommodating staff and excellent airport shuttle. We were taken care of and left our car at the hotel for the week without worry. I'd definitely stay here again.2021-11-25"
"The room was fantastic, and the hotel staff was excellent. Delicious breakfast, and the shuttle service was free. Stay here; you'll be satisfied.2016-05-05"
"Great value. The room and bathroom were clean and large. Nice staff and excellent breakfast.2021-07-13"
"The hotel is pet-friendly, but you'd never know it. Our 6th floor room was quiet. All the employees were awesome, and check-in was fast. Great breakfast. We'll stay again.2015-11-24"
"Walk to TGI Friday's, Dunkin' Donuts, and The Ale House. The room was clean, and the hotel staff was helpful. Great breakfast, and coffee was available all day and night. I had an awesome stay.2015-10-13"
"Housekeeping only changed the linens every 3 days and didn't return when we asked them to come back later. The hotel clerks were helpful throughout our stay. Good breakfast, but it ended promptly at 9:30 AM.2017-07-12"
"Close to the airport. The hotel room was clean and beautiful and breakfast was good, but I was disappointed with the exercise room; 2 of the 4 cardio machines didn't work.2017-04-03"
"Great hotel stay, and the employees were nice. The bathroom smelled like bleach, though. Give it a try.2016-08-07"
Beware of non-refundable reservations that could cost you a lot of money if you change or cancel them. +Non-refundable reservations are a gamble that will usually save you less than $10. If you make a $90 non-refundable reservation instead of a $100 refundable booking, you are betting $90 to win $10. Would you do that in Las Vegas? -
Don't assume you can cancel a non-refundable reservation without penalty if you notify the hotel weeks or even months in advance. +Often you cannot – because some hotels' profit strategy is to get paid more than once for the same room for the same night. -
Always read cancellation policies carefully before you make a reservation. + When is the latest date and time you can cancel without penalty? - More >
When you make a reservation, you will receive a confirmation email. Take a copy with you to the hotel.
The earlier in the afternoon you check into a hotel, the more likely you will get a room or suite that matches your preferences.
