"Not really worth the price. The room was nondescript for a high-end hotel. It was fairly clean but not pristine. The base of the bed was a wooden box that stuck out, and I hit my leg on it multiple times. The hotel pool was too cold, though the front desk clerk said it was heated to 72 degrees. 2017-03-24"
"Close to attractions and reasonably priced. I had an awesome hotel stay. My suite had 2 bedrooms and 2 bathrooms. The staff was courteous and accommodating, the pool was clean, and breakfast was great. Give it a go.2018-11-21"
"The hotel needed some renovation, and the room smelled bad. The employees were excellent.2018-05-30"
"We had to wait 3 hours to get in our room, but in the end it was great. The hotel room and pool were clean, and the employees were super.2017-07-09"
"Our room smelled like mold, and the carpet was wet. The phone didn't work. Later, the room flooded from the AC; when it was reported, someone was sent to clean it up, but we were left in a room that smelled bad and had wet carpeting. Don't stay at this hotel.2023-04-17"
"The hotel was reasonably priced. I had a great stay.2023-02-08"
"The hotel was overpriced, and our room in an adjacent building was kind of run-down and didn't look like online photos. The TV and iron didn't work. No complimentary breakfast.2022-01-02"
"I loved this hotel from the minute I walked in. The room was lovely, with a balcony and beautiful view. The check-in clerks were friendly. Nice pool, bar, and breakfast area.2019-06-22"
"The staff was outstanding. I had a great stay, but I wasn't aware that construction was going on.2019-02-28"
"Great location and reasonable rates. The hotel was older, so there were many small annoyances and maintenance issues. The water in the bathroom sink was scalding hot, and the shower faucet was stuck. The employees were pleasant, though, and the service was good.2019-02-09"
"You get what you pay for. We returned to the hotel to find that our room hadn't been serviced. I went to the desk for towels and was told rooms were only serviced every 4 days. Despite being told the room would be cleaned the next day as a courtesy, that didn't happen. Think twice about staying at this hotel.2021-11-24"
"We loved our stay at this hotel. The room was spacious and clean, and the employees were kind, friendly, and helpful. The full restaurant was nice and had delicious food, and it was extremely helpful having a store, a Disney store, and a car rental site on the premises. We loved the pool and poolside bar and grill. The free shuttles to Disney parks were a huge bonus. The only improvements I can suggest would be free wireless Internet and free parking. I highly recommend staying here.2017-04-08"
"We had a nice stay. The hotel was quiet and clean, and the breakfast buffet was wonderful.2017-01-09"
I’ve been using HotelGuides for over 8 years. The agents are very helpful, and they try to accommodate every request. I like that when they email a booking confirmation to you, they include the hotel's address as well as its interstate exit number.
- Diana Ward
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Beware of non-refundable reservations that could cost you a lot of money if you change or cancel them. +Non-refundable reservations are a gamble that will usually save you less than $10. If you make a $90 non-refundable reservation instead of a $100 refundable booking, you are betting $90 to win $10. Would you do that in Las Vegas? -
Don't assume you can cancel a non-refundable reservation without penalty if you notify the hotel weeks or even months in advance. +Often you cannot because some hotels' profit strategy is to get paid more than once for the same room for the same night. -
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