"The room had double beds instead of queens, and the pool was closed for maintenance. Loud guests were allowed to run all over the hotel late at night, so I didn't get much sleep. The front desk clerk was a little mean, but the housekeepers and maintenance staff were nice and respectful.2015-04-21"
"There was no one at the front desk when I arrived. I had call on my cell phone to get the attention of the hotel clerk.2018-11-09"
"The hotel clerk was pleasant and amicable. The shower curtain needed to be replaced; water got on the bathroom floor when I showered. Good place to stay.2016-07-02"
"Average hotel that was just fine for an overnight stay before a flight. The room was clean, and the AC worked well. The beds were comfortable and each had 4 pillows. The light over our room door was hanging from a wire, and two of the lights didn't work. The deadbolt didn't work. The fridge was turned off and was warm. The bathroom was semi-clean, and there were plenty of towels. The front desk clerk was friendly. We were going to go swimming, but when we went to the pool room, there were no lights on and there were used, wet towels all over the floor. There was no one at the front desk when we had to check out, so we just left the keys on the counter. We'd stay again.2015-07-09"
"The price was right. The hotel was near the airport, but we weren't bothered by plane noise.2017-08-18"
"The hotel was well-maintained but noisy all the time due to poor soundproofing. I heard slamming doors at all hours. The front desk clerks were helpful. No restaurants within walking distance other than a hamburger place next door. There were abandoned buildings in the area. Dogs were allowed, but there was no grassy area for walks.2016-06-27"
"Reasonably priced, and I received everything a high-end hotel would have provided. The room was small but clean. The front desk clerks were wonderful, and helpful with restaurant suggestions and directions. Small continental breakfast, but it started at 4 AM, which was great for me. Perfect experience for my airport trip.2015-05-25"
"Our 1st room was shabby and had the noisiest AC I've ever heard; it was like sleeping in an airport hangar. The hotel staff apologized and promised us an upgrade to a suite for our 2nd visit. However, our 2nd room was much like the 1st. No breakfast, and the restaurant was closed. Sandwiches were available from the fridge in the reception area, but they were expensive and disgusting. The bright spot was the front desk staff. Don't stay here.2021-08-14"
"Great room. The hotel staff was accommodating when we requested a late checkout. Stay here.2017-07-31"
"Great place to stay. The bi-level room was interesting and different. It felt more like home with a full kitchen and half-bathroom on the 1st level, and bedroom and full bathroom on the upper level. The hotel staff was friendly and helpful. I definitely recommend staying here, and try the restaurant next door.2016-05-19"
"This hotel is always wonderful. It's dog friendly, too. The management is great.2021-12-27"
"We stayed at this hotel for 3 nights, and it was fantastic. Everything from the room to the breakfast was fantastic, and the staff was extremely friendly and accommodating. Book your reservation today.2016-03-23"
"This was the dirtiest hotel I've ever stayed in. The room reeked of cleaning products, and the carpet turned my feet black. No iron, and only one waste basket. Garbage was blowing around the grounds. Don't stay here.2015-07-17"
"The housekeepers didn't change our bedsheets or bring clean towels, and some didn't understand English. The wireless Internet didn't work well. Construction was going on during the continental breakfast. Don't stay at this motel.2015-07-29"
"There was trash all over the exterior of the hotel. We brought our dog, and our pet-friendly room had a sticky carpet and damaged walls. Make sure you get one of the renovated rooms.2015-03-31"
"The hotel room was beautiful and comfortable, and we appreciated being able to bring our dog along. Bring your bicycles; there are lots of nice bike paths in the area. And check out events at the Performing Arts Center at Simsbury Meadow.2017-07-18"
Beware of non-refundable reservations that could cost you a lot of money if you change or cancel them. +Non-refundable reservations are a gamble that will usually save you less than $10. If you make a $90 non-refundable reservation instead of a $100 refundable booking, you are betting $90 to win $10. Would you do that in Las Vegas? -
Don't assume you can cancel a non-refundable reservation without penalty if you notify the hotel weeks or even months in advance. +Often you cannot because some hotels' profit strategy is to get paid more than once for the same room for the same night. -
Always read cancellation policies carefully before you make a reservation. + When is the latest date and time you can cancel without penalty? - More >
When you make a reservation, you will receive a confirmation email. Take a copy with you to the hotel.
The earlier in the afternoon you check into a hotel, the more likely you will get a room or suite that matches your preferences.