"The hotel was quite new, and the accommodations were nice. The building was shared with a MainStay Suites hotel, so don't be confused. Check-in was quick. Breakfast was adequate and prepared at the unusually early hour of 4:30 AM to accommodate guests with early flights. The shuttle to the airport was prompt and efficient.2022-08-10"
"Good budget hotel overall. The hallway and elevator smelled like marijuana. Parking wasn't free.2022-02-19"
"This hotel was superb in every way. Definitely stay here.2018-11-06"
"The hotel was new and beautiful; it had just opened a week earlier, so everything still had that new smell. Nice furnishings and giant TV. The breakfast room was huge.2018-08-31"
"Clean hotel with friendly personnel. Parking cost $12 per night.2023-01-19"
"I found a bag in one of the drawers in my room, but staying here was overall a good experience. The hotel staff could've been friendlier; we felt like a burden when we checked in and asked questions.2022-01-15"
"The hotel room was clean and comfortable.2021-06-18"
"The bathroom was dirty, but my hotel stay was otherwise fine. Not sure I'd stay here again.2021-01-28"
"The hotel was clean and wonderful. The room was comfortable, and the furnishings were well-placed. The staff was friendly and welcoming, and check-in and checkout were easy.2020-09-28"
"The hotel was clean and comfortable. Pleasant staff, and no rowdy patrons.2023-03-06"
"Nice hotel room with a kitchen. Breakfast was free.2022-03-20"
"The check-in clerk was polite, but put us in the wrong room type. He promptly switched rooms when we told him about the mix-up. He said breakfast ran from 6-10 AM, but it ended at 9 AM on weekdays. We were able to take some cold items back to our room. The housekeeper left 2 bottles of conditioner, but no shampoo. The room had more kitchen amenities than we needed for an overnight stay, so it wasn't economical for us. If you're planning a longer stay, it might be the right place.2015-05-23"
"I wasn't informed that the hotel was undergoing construction, and the rates seemed too high considering the commotion. I tripped over part of the bed frame, and the bedsheets were stained. I was disappointed that there was no complimentary breakfast.2018-02-24"
"The room seemed clean, but we found a bedbug. We notified the front desk and were promptly moved to another room, but didn't sleep well because we were on alert for more bugs. The hallway needed vacuuming. To the hotel's credit, we weren't charged for the room, but I wouldn't stay again.2016-08-16"
"The room was small, but well-maintained and kept clean. The hotel staff was courteous and professional.2015-05-27"
"Poor location. The room wasn't comfortable because the AC didn't work properly. No complimentary breakfast or anything else as far as I could tell. I was disappointed and don't recommend this hotel.2016-09-12"
"I've never stayed in a nicer hotel with nicer employees. They treated me more like a friend than a guest; the housekeeper actually gave me a hug. I switched from a studio to a 1-bedroom suite, and I was kept informed throughout the process. There was a mall nearby and several restaurants and bars within walking distance. Don't stay anywhere else.2019-01-03"
"Good value. The hotel was new, clean, and comfortable. The suite had a kitchenette. The staff answered every question with a smile, even though check-in was busy. The shuttle to the airport was free and timely. Thumbs up.2018-11-28"
"This is a beautiful hotel. The room, pool, and courtyard were amazing, and the exercise room was one of the best I've seen. The employees were polite and helpful at all times. My stay was wonderful.2016-11-17"
"The hotel room was plush, relaxing, and comfortable. The employees were professional. Try the restaurant and enjoy the hospitality and nice environment.2016-10-26"
"My hotel stay went well, though the room didn't have a fridge and there were no snack vending machines.2016-09-21"
"I had to insist on getting my room after the hotel clerk said I couldn't stay with my puppy. My expensive hotel room had a view of a wall and a roof. The carpet had pet stains all over it. I was not impressed.2015-05-18"
"Clean, spacious room with comfortable beds. I couldn't hear any noise at all from the interstate, but I heard noise from the hallway. No extras; just one bar of soap, one shampoo, one conditioner, and two sets of towels provided.2017-08-01"
"The hotel room was clean and comfortable. We've stayed here before and were happy to stay again. You won't regret booking it.2022-08-24"
"Good stay. The room was clean, and there were plenty of towels. I recommend this hotel.2022-07-21"
"The hotel was clean, and the employees were nice and friendly. 2022-03-02"
"The hotel clerk was kind and let me check in early. There was no one at the desk when I wanted to check out; I had to wait about 15 minutes. The clerk was apologetic. Be prepared for long waits for the elevator.2021-06-29"
"I didn't realize that the heat didn't work in my room until evening. I called the hotel clerk, but the young man who came wasn't able to fix it. I was offered a room change but opted for an extra blanket instead, and I was given a discount.2023-02-25"
"Good value. The hotel was nice and clean, and the kitchen was functional. Walk to restaurants, a grocery store, and a theater. Better signage would be nice. Stay here.2020-05-31"
"The signage was almost impossible to see at night. The hotel room was clean and had a good layout, but the mattress was too soft for my taste. The staff was helpful. The complimentary breakfast was mediocre.2019-05-26"
"The hotel was a little dated, and the room needed deep cleaning. The bathroom walls were filthy.2019-01-22"
"Our room was clean enough, but it was shoddy and the furnace sounded like a train. We were able to change rooms, but the hotel clerk could've been nicer about it. You could probably find a better place to stay for the same price.2017-05-14"
"The hotel was nice and affordable. The employees and restaurant workers were pleasant and helpful. Needed better maintenance on the elevators and electrical outlets.2021-08-30"
"Good value. The hotel was a nice, convenient place to stay.2021-08-18"
"The hotel staff was friendly, knowledgeable, helpful, and courteous.2020-02-01"
"The hotel room was clean and comfortable, but my room had a newer lock and I wasn't told that I had to pull the handle up instead of down. The staff was awesome.2019-11-04"
"My hotel room was terrible. There was no whirlpool as I expected, just a big empty space. One window was missing drapes, and a security light outside was so bright it was hard to sleep. The furniture layout made no sense, with everything near the bed and nothing in the rest of the room.2019-08-22"
"There was no housekeeping service during our 2-night stay at this hotel.2022-07-05"
"An excellent hotel with courteous, compassionate employees. I got sick while I was staying here, and the front desk clerk went above and beyond to make sure I got to the ER quickly.2017-08-07"
"The hotel room was beautiful and spacious. Great customer service. Parking was odd; I'd recommend a cheap overnight lot nearby instead of using the valet parking.2016-04-18"
"Good service and great breakfast. The hotel parking was small and not suited for large vehicles.2016-01-29"
"All the hotel employees were nice, professional, and helpful. Go for it.2016-01-27"
"I had a pleasant and comfortable stay. You can't go wrong with this hotel.2020-10-06"
"The hotel was overpriced. Don't stay here.2017-08-17"
"The entire floor smelled like marijuana, and I'm pregnant and was traveling with children. My room was beautiful, but I didn't enjoy hearing people running around the hallway. Consider staying at another hotel.2017-03-07"
"The hotel room was sparse, and the thermostat wasn't responsive.2022-10-13"
"Centrally located. Nice hotel with a relaxing front waiting area. The room was clean, and the furnishings were modern and comfortable. No carpeting. The shower was huge. Super easy check-in and checkout, and I liked the staff. Definitely give it a try.2020-11-14"
"The hotel was fine, the room was good, and the price was right. Gattara's Restaurant had great food and service.2022-02-03"
"Great location. The hotel room was nice and newly remodeled, and the staff was friendly. Not happy that the elevator stopped working at 2 AM; I'd returned from a concert and had to walk up to the 10th floor.2018-01-01"
"A wonderful hotel. Located right downtown near everything. The room was clean, and the staff was great. Breakfast and parking were expensive. 2016-11-11"
"Great hotel. The room was huge and comfortable, and the balcony added to an overall pleasant stay. You won't be disappointed here.2016-08-22"
"Clean room. The hotel staff was accommodating. The restaurant staff went out of their way, even coming to our room when we needed additional service. We'll stay again.2016-04-05"
Heated indoor swimming pool - 24-hour exercise room
Restaurant - lounge - 24-hour room service
Free WiFi
Valet parking only - $46 per night
Pet friendly hotel
- allows up to 2 dogs per room with a combined weight of 75 pounds - $200 pet fee if staying 7 nights or more - $100 pet fee if staying fewer than 7 nights. - Mar 2019
TripAdvisor Traveler Rating: Based on 3452 reviewsRead Recent Reviews
"The hotel staff was accommodating. No on-site restaurant, but the shuttle can take you to some. I took the shuttle to the hockey game. I'll stay again.2017-03-18"
"Located near Sports Authority Field. The hotel room had a full kitchen. No elevator, though, so be prepared for lots of stairs. 2016-11-03"
"The hotel was clean, and the employees were helpful and cooperative. The food was good. Stay here.2016-09-07"
"The carpet was badly stained, and there were food crumbs in the sofa bed. The hotel room wasn't serviced after the 1st day; we had to get towels and shampoo from the front desk.2015-10-07"
HotelGuides made it easy to choose a hotel based on how far we wanted to get that day. Also liked being able to see the interstate interchange on the map to determine how far off the highway each hotel was.
- Marie Hunt
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