"Good room. The hotel staff was kind and helpful. The whirlpool water looked bad and immediately hurt our skin. Poor job with breakfast during Covid. Expect a clean room and friendly service, but no more than that.2020-07-16"
"The room was clean, the bed was comfortable, and there was plenty of hot water. The hotel staff was friendly. I received a courteous call at about 8 PM asking when I'd be arriving.2019-10-18"
"If the rates had been less expensive, I would have given this hotel a higher rating. The room was fine, but the TV didn't work. The staff suggested I unplug it and plug it back in, but that didn't work, so they said they'd send someone up to look at it. It was late, though, and I didn't want to deal with someone coming to my room. The stopper in the bathtub didn't work, either.2018-12-07"
"We slept so peacefully. The hotel clerk was kind and sweet to our pet.2017-04-22"
Beware of non-refundable reservations that could cost you a lot of money if you change or cancel them. +Non-refundable reservations are a gamble that will usually save you less than $10. If you make a $90 non-refundable reservation instead of a $100 refundable booking, you are betting $90 to win $10. Would you do that in Las Vegas? -
Don't assume you can cancel a non-refundable reservation without penalty if you notify the hotel weeks or even months in advance. +Often you cannot because some hotels' profit strategy is to get paid more than once for the same room for the same night. -
Always read cancellation policies carefully before you make a reservation. + When is the latest date and time you can cancel without penalty? - More >
When you make a reservation, you will receive a confirmation email. Take a copy with you to the hotel.
The earlier in the afternoon you check into a hotel, the more likely you will get a room or suite that matches your preferences.