"Nice hotel, but there was no front desk service when we arrived; we had to call for service.2016-04-10"
"A pleasant hotel stay. If you need an extended place to stay, this is the one.2015-08-23"
"Non-smoking room smelled terrible, so I asked for a different room. Front desk clerk gave me a new room and a key that didn't work. When I returned for a key that worked, she was rude and said maybe it wasn't the right place for me. The other clerk was apologetic. 2nd room also smelled like smoke. I'll never stay at this hotel again.2015-01-31"
"Don't have high expectations if you stay at this hotel. Nice view of the golf course from our front room, but the carpet was dirty, and there was no water for the coffee. There was hair on the toilet seat. We only got 1 key card for 2 people. The front desk clerk wasn't that friendly and didn't tell us where the vending or ice machines were. Close to the VA.2021-02-14"
"Great motel stay. The room was nice and modern. There was a cockroach in the shower, but we were given a discount on the shuttle for the inconvenience. The staff was friendly, and the continental breakfast was good. You won't be sorry if you stay here.2016-04-24"
"One of our rooms was remodeled and looked nice. The other room had poor water pressure in the shower, a broken outlet at the sink, and the bathroom fan didn't work. The shower tiles really needed cleaning. The employees were friendly and helpful. Good breakfast and convenient shuttle service to the convention center. Nice hotel all in all.2016-03-05"
"The staff was welcoming and nice and helpful even after we checked out and realized we'd left something behind. I highly recommend this hotel.2016-10-26"
"We were put in a ground floor room just 25 feet from a wedding reception. It ended at 11 PM, but the party moved to the adjoining room. At 1 AM, we finally called the hotel clerk to complain, and the noise stopped about a half hour later. Breakfast at the restaurant was quite good.2016-08-28"
"The hotel was beautiful and clean, and the employees were friendly and helpful. Definitely stay here.2016-02-09"
"Beautiful hotel with great customer service. You must stay here.2015-09-14"
"Everything at this hotel was perfect. Beautiful place to stay, and the room was clean and peaceful. We liked the delicious cookies at check-in. We went for walks and enjoyed the nice scenery. We'll be back.2015-08-14"
"We liked the design of the hotel room, and got a room on the top floor as requested with a nice view of the Queen Mary and harbor. Good variety at breakfast. I wish we could've stayed longer.2017-11-28"
"Nice location with an awesome view of the harbor. I had a great overnight stay. There was a free shuttle to the downtown pier.2019-02-19"
"Great location if you enjoy walking and exploring. Our hotel room was comfortable and clean, and the staff was helpful and courteous. Nice shuttle to and from the cruise port. Parking was safe and clean, and we were able to leave our car while we went on a cruise. I definitely recommend staying here.2016-07-08"
"Convenient to the convention center and restaurants. Many of the hotel amenities were unavailable because of Covid.2021-12-06"
"Great location and interior. The hotel room was nice and clean with modern decor. Short walk to the convention center, restaurants, and a park. Limited room service menu, and no one answered the phone when I called for room service. I had to go to the front desk, which was annoying.2017-07-07"
"Walk to restaurants, shops, and the Terrace Theatre. All the hotel employees were nice and helpful.2017-02-20"
"Nice hotel near many restaurants. I didn't like having to pay for wireless Internet access, but I'd definitely stay here again.2016-11-30"
"The hotel was convenient, nice, clean, and comfortable. The cafe was overpriced.2015-09-15"
"Located in an office park area; no restaurants or stores within walking distance. The room was nice, and the hotel was well-maintained. The AC didn't work adequately cool the room; we were on the sunny side of the building and had to keep the curtains closed during the day. The staff was unable to fix the AC; they did offer us a room change. We had to pay for parking.2019-04-12"
"The motel was really clean, but it looked more like a Motel 6 than a Ramada.2019-12-26"
"Clean motel with super great customer service.2019-04-06"
"Horrible motel. The rooms were filthy; I had to change rooms twice. The wallpaper was peeling and the wall was stained, the blankets were thin, and there were only 2 pillows. The toilet hadn't been flushed, the pipes under the sink were filthy, and there was mildew in the shower. Don't stay here.2016-03-16"
"Reasonable rates. The motel employees were friendly and considerate, but the room smelled like smoke and dogs. The only exercise machine I wanted to use was broken. Breakfast was a disappointment and had no protein.2015-08-19"
"Nice area for walking, and stores and restaurants were nearby. Good value. The motel room was nice, bright, and large. Easy check-in. My only criticism is that the laminate floors were extremely dirty.2015-07-08"
"The hotel room wasn't clean and had a musty smell. We asked for housekeeping to come to the room, but the manager said they weren't available and we could leave and get a refund. He finally offered us another room, but it smelled like urine so we stayed in the 1st room and cleaned it ourselves. The next day it was thoroughly cleaned by housekeepers. OK room for the rate.2019-09-04"
Beware of non-refundable reservations that could cost you a lot of money if you change or cancel them. +Non-refundable reservations are a gamble that will usually save you less than $10. If you make a $90 non-refundable reservation instead of a $100 refundable booking, you are betting $90 to win $10. Would you do that in Las Vegas? -
Don't assume you can cancel a non-refundable reservation without penalty if you notify the hotel weeks or even months in advance. +Often you cannot because some hotels' profit strategy is to get paid more than once for the same room for the same night. -
Always read cancellation policies carefully before you make a reservation. + When is the latest date and time you can cancel without penalty? - More >
When you make a reservation, you will receive a confirmation email. Take a copy with you to the hotel.
The earlier in the afternoon you check into a hotel, the more likely you will get a room or suite that matches your preferences.