"I had an accessible bathroom, but there was no shower bench. The restaurants were closed, so we had to order out, and the hotel staff was helpful and brought the food to my room since I'm not very mobile. Excellent service. Good place to stay.2021-04-23"
"The hotel room was nice and clean. The staff was friendly and willing to help.2019-05-20"
"Good location. The hotel room was clean. We were pleasantly surprised.2016-09-16"
"The hotel seemed overpriced. The room was small, and the bar of soap was too small to use.2022-09-12"
"The hotel room was clean, and the staff was friendly. I didn't like the big pillows, though..2018-04-16"
"Nice, clean room. The bedding was extremely comfortable, and I loved the Seattle's Best coffee. Friendly staff. I was disappointed that the restaurant wasn't open for breakfast. I'd stay again.2017-09-18"
"Excellent location and moderate rates. This hotel exceeded all our expectations, especially under difficult social distancing conditions. The staff was professional and courteous. Great place to stay.2020-08-21"
"The hotel was close to stores and restaurants. The room was well-kept. Great service and delicious food.2019-02-01"
"Excellent location. The hotel staff was pleasant and helpful, and our dog was welcome. Parking and pet fees added to our costs.2017-11-22"
"The hotel seemed overpriced for the room and service. My stay was just average, and both check-in and checkout were problematic.2018-10-01"
"We had a comfortable stay at this hotel. The staff was accommodating and provided excellent service. Breakfast was great.2016-07-08"
"A short walk to the cruise ships, and there were many shops and restaurants in the area. My entire experience was perfect. My hotel room had great amenities, and the service was exceptional.2016-07-06"
"The hotel was located in the middle of everything, with tons of restaurants to choose from. The nightlife was exciting, and walking and sightseeing were out of this world. The concierge and housekeeper were professional, courteous, and pleasant. I'll definitely be returning.2022-10-19"
"The hotel was pleasant and impressive. I'd stay here again and recommend it.2019-03-29"
"A wonderful experience. Walk to excellent restaurants and stores, and just across the street from English Bay. The hotel clerk upgraded us to a suite. Stay here.2017-06-09"
"The location can't be beat. I could walk right into Stanley Park and walk to the beach across the street. Plenty of wonderful restaurants, pubs, shops, and art in the area. The hotel was old but nicely restored, and the beds were super comfortable. Lovely food at the restaurant. Free underground parking. Next time I'll book the English Bayview room. If you're on a budget, get a room with a kitchenette that faces away from the bay.2015-09-16"
"Convenient to the water and Stanley Park. The hotel had a lot of character, and was quiet at night. Wonderful front desk clerk. We loved staying here.2015-08-09"
"The hotel was conveniently located, and the staff was helpful and pleasant.2023-11-17"
"Delightful location, with al fresco dining on the boardwalk. The hotel had 1st-class views of False Creek and downtown. Short walk to all of Granville Island markets. Everything was clean. The AC was on in our room when we arrived, and the room was cool. The king-sized bed was too much for the room, making it awkward to move about. The staff was personable and efficient. Room service was prompt and timely. Arrive early for easier parking.2015-08-01"
"The hotel was expensive, but the beds were comfortable and the valets were great. The granola at breakfast was delicious.2019-08-25"
"Short walk to the entertainment district and restaurants. We arrived at the hotel early, but the check-in clerk went out of her way to find us a room that was available right away. She was pleasant, efficient, and personable. The room was spacious and attractive, with floor-to-ceiling windows and an extremely comfortable bed. The bellboys were efficient and friendly, and hailed us a cab to the pier within minutes. I wouldn't hesitate to stay here again.2016-09-28"
"Beautiful hotel. Lovely staff. Excellent restaurant. We stayed 2 nights, and it was a wonderful experience. Appreciated the wine and chocolate-covered strawberries for our anniversary; it was a special gesture. Great place to stay. Highly recommend.2015-05-30"
"I spent a night in total luxury at this hotel. Just a 5-minute walk to our cruise ship, and there was even a shuttle service to the ship. No airport shuttle, though, and the taxi wait was about 20 minutes.2016-08-06"
"Conveniently located at the cruise ship terminal. Beautiful hotel with a comfortable, lovely room. The staff was friendly. This is a pricey choice.2016-07-09"
"Nice hotel, but since it was already expensive, it was annoying to have to pay for Internet access. Ideally located for our Alaskan cruise.2016-05-22"
"This hotel is reliably good. Great location in Gastown near the cruise ship pier. Pleasant employees.2017-05-23"
"Close to the train station, cruise terminal, Stanley Park, and Gastown, and a direct shot to the airport. The hotel was clean, and the staff was helpful and friendly. We were able to store our luggage before and after checkout while we explored the city. Nice view from the outdoor breakfast terrace.2016-07-25"
"Lovely, large hotel room. Great in-room dining service, and the food was fantastic.2015-10-01"
"Great place to stay. The room was nice, the staff was pleasant, and breakfast was awesome. Stay here.2017-08-03"
"I have trouble with stairs and requested a room on the 1st floor, but arrived to find we had to walk up a flight of stairs to get to the lobby, then took an elevator to the 1st floor. The beds were comfortable, but we were subjected to loud music from the live band at the downstairs bar. When I called to complain about the noise, the clerk told me it was to be expected at a downtown hotel.2017-06-14"
"Lots of street noise, and we had to open the window since the room was quite warm. Good location and staff.2017-03-28"
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- Anthony Franco
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