"The hotel was comfortable, and the staff was welcoming. I got a ground floor room as expected, and a coupon for the pub next door. I recommend staying here, but inquire ahead of time about parking.2021-12-18"
"Close to everything. I've stayed at this hotel before. It's always clean, and the employees are great.2021-08-23"
"A bit pricey, but the room was quiet and fine, and good Covid protocols were in place.2021-05-02"
"We had a perfect hotel stay the night before our flight. Everything was up to a high standard.2018-08-13"
"We loved this hotel. Great location and atmosphere. The staff was friendly, and the pool was the best. Book it.2018-08-05"
"The hotel wasn't that clean, and it was quite dark inside. There was a party going on in the room next to mine. Breakfast was good but small. The rates were a bit high. Look for other options.2021-09-09"
"I was impressed with this hotel and would definitely stay again. The employees were all so nice, and did little extra things for guests. They even made me coffee at 4 AM since I had an early appointment. A beautiful dog was behind the desk at night, which gave us a sense of comfort and security.2020-08-27"
"Good front desk clerks. Stay at this hotel.2020-02-03"
"Good location if you have a car. Not far from the ferry and, Butchart Gardens, and not that far to Victoria. The hotel allowed pets. The room was spacious and clean, and I liked the rustic decor. Good bed, too. The breakfast room was nice, and the food selection was pretty good. The pub food wasn't great.2019-05-01"
"An excellent experience. Good value, too. The hotel staff was most accommodating with helping us store frozen food.2019-03-16"
Beware of non-refundable reservations that could cost you a lot of money if you change or cancel them. +Non-refundable reservations are a gamble that will usually save you less than $10. If you make a $90 non-refundable reservation instead of a $100 refundable booking, you are betting $90 to win $10. Would you do that in Las Vegas? -
Don't assume you can cancel a non-refundable reservation without penalty if you notify the hotel weeks or even months in advance. +Often you cannot because some hotels' profit strategy is to get paid more than once for the same room for the same night. -
Always read cancellation policies carefully before you make a reservation. + When is the latest date and time you can cancel without penalty? - More >
When you make a reservation, you will receive a confirmation email. Take a copy with you to the hotel.
The earlier in the afternoon you check into a hotel, the more likely you will get a room or suite that matches your preferences.