"The hotel room was clean, and our room was quite warm. Friendly, helpful personnel and great breakfast.2017-10-29"
"The hotel was old and outdated. The room wasn't really attractive, and the carpet was awful. The bathroom was the worst. Short toilet, old, small bathtub, and really icky. There was garbage all over the grounds, and ashtrays were overflowing. It was most unattractive. Exceptional staff, though.2015-04-07"
"This hotel met our needs. It was nice and clean, and we enjoyed the amenities. The only downside was that there was no working exhaust fan in the bathroom. Simple check-in. The pool had a slide, and the the pool area was clean and had a whirlpool, shower, and steam room. Friendly staff and hot breakfast with lots of selections.2019-06-16"
"Nice hotel. The bed was comfortable, and the staff was excellent. Don't hesitate to book here.2018-12-22"
"Everything was great. The hotel was lovely. The room was big and clean, and the staff was super. We were pleased.2017-10-21"
"Great hotel with a nice atmosphere. The only issue was that the bottom of the pool was rough. Good place for a family.2019-01-08"
"I had a great hotel stay.2017-07-06"
"Good hotel and staff. The bed was comfortable, and the continental breakfast was tasty. I had a pleasant stay.2016-11-15"
"Our room wasn't ready when we arrived at the hotel, so we were told to leave our luggage and it would be put in the room when it was ready. When we returned, we still had no room, and our luggage was sitting behind the desk. The staff found another room for us, and it was new and clean. Good continental breakfast with hot and cold selections. I recommend staying here.2015-08-13"
"Nice hotel, and our pet was treated well. We were disappointed by the room size considering the price, however. Great for kids because of the waterslide.2015-06-10"
"Close to West Edmonton Mall. This hotel was above average and a good value. The room was clean and quiet, and the staff was friendly. Good continental breakfast. We'll stay here again.2016-05-26"
Pet friendly hotel
- allows pets up to 50 pounds, 2 pets per room - $175 pet fee if staying 7 nights or more - $75 pet fee if staying fewer than 7 nights. - Aug 2017
TripAdvisor Traveler Rating: Based on 808 reviewsRead Recent Reviews
"The hotel was clean and quiet. Nice restaurant next door called Zesty's. I was able to leave my car parked at the hotel for 2 weeks.2019-03-08"
"A clean, basic hotel. Good value.2019-02-20"
"Close to West Edmonton Mall. The hotel was just what I needed. It was clean, quiet, and the price was good. I loved having a microwave and fridge in the room, and the hair dryer was a big plus. The staff was friendly.2018-06-30"
"The hotel room was clean and the staff was courteous, but the complimentary breakfast was disappointing.2016-11-17"
"The hotel wasn't fancy, but the room was comfortable and quiet. Good bed and tasty breakfast. Go for it.2018-06-29"
"Close to West Edmonton Mall. The hotel room was barely clean, and the wastebasket was full from the previous guest. The beds had no support, and shook with any movement. The AC was so noisy. No one at the front desk cared about anything. There was only one elevator, and it was slow. Stay somewhere else.2015-09-30"
"Everything was great, from the room to the bed and service. Nothing negative. The staff was friendly. This is a wonderful hotel.2017-11-07"
"I enjoyed my hotel stay. The room was clean and affordable, and the staff took good care of us. Breakfast was good.2017-05-28"
"Nice hotel with great employees. Enjoy your stay.2016-04-28"
"We were pleased with everything at this hotel. As a dog owner, it was perfect. Quality accommodations, and the hot breakfast buffet was nice.2015-04-07"
"Good hotel with friendly, helpful personnel. It was pet-friendly and had free newspapers. We enjoyed our stay and would definitely recommend it to friends.2016-03-15"
"The hotel room was freezing cold when we arrived. I showered in the gym, and there was no hot water. We went to the restaurant and were seated at a dirty table, then paid $12 for toast and coffee, and had to put up with tension between two servers. We leave home to get away from this kind of grief.2015-02-23"
"The carpet edges in my room were dirty. The bathroom wasn't that clean and smelled musty. But the front desk clerks were friendly and efficient, and it was awesome being able to walk to the mall. Overall, we enjoyed our stay.2017-10-08"
Beware of non-refundable reservations that could cost you a lot of money if you change or cancel them. +Non-refundable reservations are a gamble that will usually save you less than $10. If you make a $90 non-refundable reservation instead of a $100 refundable booking, you are betting $90 to win $10. Would you do that in Las Vegas? -
Don't assume you can cancel a non-refundable reservation without penalty if you notify the hotel weeks or even months in advance. +Often you cannot – because some hotels' profit strategy is to get paid more than once for the same room for the same night. -
Always read cancellation policies carefully before you make a reservation. + When is the latest date and time you can cancel without penalty? - More >
When you make a reservation, you will receive a confirmation email. Take a copy with you to the hotel.
The earlier in the afternoon you check into a hotel, the more likely you will get a room or suite that matches your preferences.
