"We'd never stay here again. We called to confirm that we could park our RV at the hotel, and they said yes and said we'd be able to use the power. After I went to the hospital, the clerk refused to let my girlfriend park and use the power. He was unprofessional and rude during a stressful time for us.2020-01-27"
"This is a good budget hotel. The room was clean. Easy check-in and friendly personnel. The continental breakfast was basic. I wouldn't hesitate to stay here again.2017-08-21"
"Close to everything you might need. I had a pleasant stay at this hotel.2017-06-13"
"My room was clean, nice, and large, with 2 comfortable queen beds. Also had a fridge, microwave, and large desk. The bathroom was clean, and toiletries were provided. The hotel employees were friendly. I enjoyed my stay.2022-09-04"
"Nice lobby and lounge. I was tired when I arrived, and the hotel clerks went above and beyond. I was grateful.2019-08-17"
"Customer service at the hotel was poor, and the rates were high. Parking wasn't included. Don't stay here.2021-12-07"
"We stayed at this hotel for our anniversary, so the staff gave us a room upgrade. Unfortunately, we heard a loud generator noise, and the heater rattled. The front desk clerk said they'd move our bags to another room while we were out, but when we returned the new clerk didn't know anything about it. We finally got a quiet room on the 3rd try and gave us a complimentary breakfast for our trouble. Our quiet room did get noisy at 8 AM due to construction on floors above ours.2017-10-13"
"Good location. The hotel staff was friendly.2017-04-22"
"The hotel was clean, and the customer service was awesome. I certainly recommend staying here.2021-03-13"
"The hotel service was excellent, but I woke up at 3:15 AM due to noisy guests in the hallway and people opening and closing doors, and I wasn't able to get back to sleep. I was not impressed.2020-06-03"
"The hotel staff was excellent and took good care of me. The kitchen attendant was hospitable and went above and beyond to make sure everyone had what they needed.2019-07-16"
"I was happy with the room cleanliness, and the staff was friendly. I was thrilled that real cream was provided along with the terrific coffee machine. The coffee was good. The elevator was old. Lots of great restaurants and conveniences nearby, including banks, a grocery store, and unique shops.2023-06-08"
"Convenient location, with easy access to U. of A. The room was clean, and parking was included. We enjoyed being able to walk around Whyte Ave. and come back to a safe and comfortable hotel.2022-08-18"
"Nice room with comfortable beds. I had a good night's sleep. The hair dryer didn't work well.2021-05-13"
"The hotel was pet-friendly and had an area for dogs and an area for smokers. Beautiful suite with a king-sized bed and whirlpool tub. The kids had a private room with bunk beds. There was a mall across the street, and a liquor store on the property. We weren't told about the parking area in back, and the parking lot in front was busy because of other businesses there. This was one of my family's best hotel stays.2016-10-12"
"Close to amenities and fairly priced. I stayed at this hotel for 4 nights, and it was quiet. But the room was always either too hot or too cold. The gym was small and didn't have much equipment. I'll probably stay elsewhere in the future.2015-05-05"
Beware of non-refundable reservations that could cost you a lot of money if you change or cancel them. +Non-refundable reservations are a gamble that will usually save you less than $10. If you make a $90 non-refundable reservation instead of a $100 refundable booking, you are betting $90 to win $10. Would you do that in Las Vegas? -
Don't assume you can cancel a non-refundable reservation without penalty if you notify the hotel weeks or even months in advance. +Often you cannot because some hotels' profit strategy is to get paid more than once for the same room for the same night. -
Always read cancellation policies carefully before you make a reservation. + When is the latest date and time you can cancel without penalty? - More >
When you make a reservation, you will receive a confirmation email. Take a copy with you to the hotel.
The earlier in the afternoon you check into a hotel, the more likely you will get a room or suite that matches your preferences.