"Nice hotel, but our room wasn't cleaned during our 3-night stay even though we'd asked to have the bed made and needed fresh towels. When we returned from the hospital, we called about the problem, but housekeeping had gone home for the day. The front desk clerk was extremely helpful and brought clean towels and linens. I had to change the bed myself. 2018-06-30"
"The refrigerator was noisy and kept me awake at night. The pool had too much chlorine in it. Other than that, my hotel stay was fine.2018-02-22"
"A 15-minute drive to downtown and most tourist attractions. The hotel was clean. Great room for a family with children. It had a sofa bed, large fridge, access to a BBQ, and single-range stovetops were available at the front desk.2017-07-11"
"Good place to stay if you have an appointment at UPMC Passavant Hospital. The hotel employees were friendly, and the free breakfast was good.2022-10-15"
"The hotel wasn't as accessible from the turnpike as I expected.2019-03-10"
"The hotel room was comfortable, but it was a 1-room suite. Excellent sofa with reading lights at both ends. The beds were comfortable, and breakfast was fine. We'd stay again.2017-12-29"
"The TV remote control was missing, and the only way to turn the TV off was by unplugging it. No soap for hand-washing, and an item of clothing had been left behind in the bathroom. Don't stay at this hotel.2023-02-13"
"Great hotel for an overnight stay.2022-05-02"
"We enjoyed our hotel stay, but there was so much chlorine in the pool that even the air hurt our eyes. The room was nice enough and had a great view. There was mold in the shower and on the bathroom ceiling. Nice, friendly employees. The complimentary breakfast left a lot to be desired.2016-07-11"
"Walk to Heinz Field. The hotel was expensive. The room was clean, but we had a view of the freeway and heard traffic noise. The front desk clerk couldn't answer questions about the airport and taxis. The pool looked disgusting, and we never saw anyone in it. I didn't like the breakfast, and the pancake maker was broken.2019-10-04"
"The hotel met our expectations, and the shuttle service was quite helpful.2018-08-04"
"We stayed at this hotel for 2 nights, and housekeeping didn't service our room the 2nd day. We returned late at night to full garbage cans and the wet towels still on the floor. The front desk clerk said I must have left the Do Not Disturb sign on the door, which I didn't do, and reluctantly gave me fresh towels. Breakfast was decent.2017-08-27"
"Not worth the price. No soap and not enough towels provided. Our request for a bedsheet change and fresh towels was honored, but our room wasn't cleaned the next day while we were out. No full-length mirror. The iron didn't work, and the ice maker didn't, either. The pool was closed for maintenance. The best part of our hotel stay was the pleasant and helpful employees.2022-09-08"
"The hotel was just across the street from the baseball game. Everything was nice and clean, and a complimentary breakfast was provided. Don't hesitate to stay here.2022-08-26"
"Excellent hotel if you're attending an event at PNC. The room was clean and comfortable, and the staff was extremely professional.2019-04-13"
"Everything was excellent at this hotel.2016-04-26"
"Clean room and pleasant staff. They were nice enough to hold our luggage while we finished our activities. I'd definitely stay at this hotel again.2015-12-14"
"The hotel staff was pleasant, helpful, and always willing to help with information. They offered a shuttle to dinner. Great place to stay. I'll be back.2015-11-20"
"The hotel was clean, comfortable, and conveniently located. Easy check-in and checkout.2021-05-03"
"Great accommodations and friendly, accommodating personnel. Check-in was pleasant, and the hotel clerk told us about amenities and offered local recommendations.2019-06-04"
"Clean hotel. The staff was courteous and provided prompt service. I'll stay here again and recommend it.2018-05-30"
"The rates were high. No fridge in the room, and no washcloths were provided. No free coffee, and there was nowhere to get drinks or snacks at night. Stay away from this hotel.2023-09-18"
"The hotel room was small but had a nice city view. There was hair and lipstick on the towel. Valet parking was expensive and unorganized. Find another place to stay.2023-04-16"
"We loved staying at this hotel. The room was great, and the view of the point was even better.2019-10-28"
"All the hotel employees were friendly and helpful. I enjoyed the patio and pool.2023-08-01"
"The room was large and comfortable, and the bed was great. The hotel clerk was welcoming and informative. Wonderful food service. The parking situation wasn't great, but I definitely recommend staying here.2023-04-29"
"Reasonable rates for a spectacular experience. The room was beautiful, and the staff was incredibly helpful and competent. Best hotel breakfast ever. Don't stay anywhere else.2019-04-21"
"The hotel employees were friendly and helpful. Good food and service at the pub. Breakfast was also good. The only downside was the limited parking; we had to keep driving around until a space opened up.2022-03-12"
"Loved the hotel room. Great check-in service. The elevators were slow, so take the stairs.2017-01-17"
"The hotel was wonderful; everything was top-notch, from the luxury linens to the staff. We felt very pampered. Book it.2017-08-06"
"A positive experience. Excellent location. The only chair in the room was the desk chair. The hotel staff was exceptionally friendly and helpful, but the food was extremely expensive.2017-06-23"
"The hotel room was beautiful and comfortable. The front desk clerks were friendly and efficient. Make a reservation if you want to eat dinner at the restaurant; it's a popular place.2016-10-28"
"Great experience. The hotel was well-maintained, and the service was excellent. I recommend staying here.2019-08-19"
"A beautiful hotel in an ideal location, but our stay was underwhelming. There was no Do Not Disturb sign in the room, so the housekeeper woke us up at 9 AM and another 2 times before checkout time. It was a pain that wireless Internet and breakfast cost extra. 2017-12-13"
"A first-class hotel. Take advantage of the many excellent amenities. We really enjoyed our stay.2016-07-08"
"The hotel was supposedly smoke-free, but I smelled cigarette smoke and my room smelled terrible. The bathtub drained slowly, and the shower diverter didn't work properly, so half the water went down the drain and didn't make it to the shower. The towels smelled like smoke. Don't stay here.2018-10-01"
"Everything was great. Stay at this hotel.2016-07-26"
"Great location. The hotel was nice. The room was spacious, and the beds were comfortable. The bathtub faucet was loose, so it was hard to pull up the shower lever. There was a strong odor of marijuana on the 4th floor. The staff was helpful, and the complimentary shuttle was appreciated. I was charged extra for parking, but it was promptly taken care of at the front desk.2016-03-22"
"No toilet paper in our room. No phone book or hotel information, either. We were disappointed. Don't stay here.2023-04-15"
"Great location, room, and hotel staff.2019-11-06"
"I can't say enough about our stay at this hotel. The location was convenient, the room was clean and quiet, and the entire staff was efficient. Stay here; we were happy we did.2019-08-05"
"The staff was unhelpful and not super friendly. Check-in took forever, and the staff was taking phone calls during the process. Breakfast was lacking. The parking lot was 3-4 blocks from the hotel.2021-06-29"
"This hotel is a nice place to stay. I enjoyed my visit.2018-11-21"
"Nice hotel. I'll stay here again.2016-09-24"
"The hotel lobby was dark and the check-in counter wasn't well-lit when we arrived. Starbucks wasn't open yet; we were told we'd have to go to a nearby diner for coffee since the restaurant didn't open until 9 AM. No luggage carts in the parking garage, so I had to make two trips in the rain to unload our luggage.2016-01-01"
On place pages like this, we order hotels from lowest cost to highest – except we list low-rated hotels at the bottom of the page.
Most of our competitors order these same hotels in other ways that make them more money.
How Do We Define Motel?
To us, motels are smaller lodgings that have rooms you can enter directly from the parking area.
At hotels, on the other hand, you can enter your room only through a hall inside the building.
Hotel Booking Tips
Beware of non-refundable reservations that could cost you a lot of money if you change or cancel them. +Non-refundable reservations are a gamble that will usually save you less than $10. If you make a $90 non-refundable reservation instead of a $100 refundable booking, you are betting $90 to win $10. Would you do that in Las Vegas? -
Don't assume you can cancel a non-refundable reservation without penalty if you notify the hotel weeks or even months in advance. +Often you cannot – because some hotels' profit strategy is to get paid more than once for the same room for the same night. -
Always read cancellation policies carefully before you make a reservation. + When is the latest date and time you can cancel without penalty? - More >
When you make a reservation, you will receive a confirmation email. Take a copy with you to the hotel.
The earlier in the afternoon you check into a hotel, the more likely you will get a room or suite that matches your preferences.
