"Not a luxury hotel. The lobby still reeked of old, stale smoke. The bedsheets were pilled. No daily housekeeping, and we weren't told ahead of time, so we returned to an unmade bed and no fresh towels. We only got one tiny bar of soap for our 3-night stay. We requested clean towels, but the dirty ones weren't removed. The "hot" breakfast was a joke. Don't stay here.2021-06-07"
"This is a superior hotel. The room was huge, and I was able to park in the convenient lot underneath for $20. Nice bar, too.2017-02-10"
"Hotel was nice and clean. Employees were friendly and helpful. They guided me to restaurants within walking distance, and offered a discount card for participating eateries. No on-site parking lot; there was an attached parking garage around the back, and another half a block away. I'd definitely stay again.2015-03-23"
"The hotel was run-down and not worth the price. The toilet overflowed at night, and the front desk clerk was nowhere to be found. When we did reach him, he said he'd contact us after talking to maintenance. We never heard back, so we asked for a plunger and cleaned up the mess ourselves. The manager never returned my call, and the staff overall was indifferent. Don't stay here.2019-08-24"
"A horrific experience. The hotel was in poor condition. There was no hot water, and the bathtub didn't drain. We didn't stay and don't recommend it.2019-05-09"
"We heard unexpected train track noise in our hotel room. Poor customer service at the front desk. The only great service was from the housekeepers. The food wasn't that good.2019-03-16"
"The hotel staff was wonderfully friendly and accommodating.2019-01-07"
"Not a good hotel. There was a hole in the room window that was covered with packing tape. The toilet was broken. The front desk was often unmanned, and there was no security. Don't stay here.2019-10-12"
"The room wasn't ready at 4 PM. The hotel lobby could've been cleaner. The mattress seemed new and comfortable, but the pillows were awful. The continental breakfast was just a few muffins and coffee.2019-05-15"
"Excellent accommodations. The room and common areas were clean and well-kept, and the rates were reasonable. The hotel clerk didn't seem to know what he was doing, and check-in took nearly 15 minutes. The checkout clerk seemed baffled when I asked for a receipt.2019-04-10"
"The room was clean, but the beds were terribly hard and uncomfortable, and there was a loud tapping sound in the bathroom all night. The hotel staff was nice.2018-06-04"
"I was happy with my stay. The hotel was close to the hospital. The room was nice and clean, and the employees were pleasant. Good breakfast. The only downside was that the elevator was broken.2018-05-11"
"It was really a pleasure to stay here. The hotel was conveniently located but behind a retirement home. The room was immaculate, and the beds were even more comfortable than my bed at home. The staff was friendly and helpful.2018-06-24"
"The hotel was nice, but we were disappointed that our room smelled like smoke. Friendly, helpful staff and good breakfast.2017-04-13"
"The hotel was clean and comfortable, with attractive and practical furnishings and lighting. Quality customer service. Ask for a room away from the noisy elevators since it's a busy property.2016-04-19"
"Staying at this hotel was awesome. All the employees were so kind and accommodating. Highly recommend.2016-03-16"
"Our hotel room wasn't clean enough, and the bed wasn't that comfortable. The bathtub stopper wouldn't go down. Horrible breakfast; even my children didn't want to eat it, and they usually eat everything. Not as pleasant a stay as I would've liked.2015-07-21"