"I could hear too much noise from the room next to mine. No fridge or microwave. People loitered in the hotel lobby and exterior entrance. Good staff and housekeepers. No continental breakfast or coffee.2016-03-21"
"The parking situation at this hotel was ridiculous. We paid $30 for a spot, but when we returned from a concert, there was nowhere to park. The front desk staff was nice about it, but the solution of giving an employee the key to our truck was unacceptable.2017-07-18"
"The hotel was fine. Nothing bad and nothing great about it.2015-07-16"
"Great location in the center of everything. The room was clean, but needed better soundproofing. We heard noise from another room, and every beep and siren from the fire station across the street. The bathtub backed up. The hotel staff was accommodating, friendly, and helpful. The bar area was tiny, but the staff was great, and the food was really good. Parking was validated, and the staff validated our parking for 5 PM the day we checked out so we were able to walk around, shop, and eat.2022-10-10"
"The hotel was nice and clean.2020-11-03"
"The hotel room was clean, but it didn't have a fridge or microwave. The staff was courteous.2017-11-03"
"Convenient to historical sites. The hotel was clean, and the staff was friendly and competent. The kids enjoyed the rooftop pool. Dining service was fine, but the food wasn't good. Highly recommend staying here.2016-08-26"
"Great hotel just minutes from everything. Lovely room and attentive staff. Nice place for my 1st visit to Philadelphia.2015-06-04"
"An unpleasant experience. I asked for a 1st floor room and was given a room on the top floor far from the elevator. Towels weren't replaced daily unless a request was made in advance. During my 4-day stay, my room was never cleaned. The ice machine was in the basement. The hotel entrance was on a busy street, so loading luggage was inconvenient. Good variety of microwavable breakfast items and liberal breakfast hours.2021-08-21"
"Our room was clean, the bedsheets were fresh, and the carpet wasn't stained. The bathroom had new fixtures, and the shower had a glass door. The decor was spartan, but it was a good value. The hotel lobby was large, clean, and bright, with laminate flooring. The elevators were clean. Located in a seedy neighborhood, but it's a good option. 2021-07-12"
"The hotel employees were nice.2021-04-21"
"You couldn't find a better hotel atmosphere, and the staff was the most caring we've ever encountered.2020-02-11"
"We were happy with our stay, and the price was right. The hotel was clean and modern, the staff was friendly and accommodating, and breakfast was good. I was self-parking and felt safer walking to and from the hotel on 12th Street rather than 13th Street.2017-08-23"
"The hotel was extremely clean, and the employees were nice. The $200 deposit seemed excessive, and I didn't get it back because the staff said my room smelled like smoke; I'm on oxygen and you can't smoke by oxygen tanks. I'll never stay here again.2022-12-28"
"Great value. The hotel was clean and pleasant. Our room was smaller than we anticipated, but it was otherwise nice. Good breakfast. The only difficulty we had was finding the parking area.2020-03-07"
"The hotel clerk was helpful and courteous.2020-02-24"
"Convenient to the convention center, downtown, the Sepia, and China Town. You'll be able to walk everywhere, though the location wasn't appealing. The hotel and room were clean, and the staff was friendly and accommodating. Breakfast was good enough to grab and go, and the dining area was kept clean and stocked. Good place for a short stay, and very economical.2017-07-13"
"Minutes from venues and attractions. Clean hotel with a welcoming atmosphere. The staff was pleasant and helpful. Decent breakfast buffet. Fun Korean restaurant and bar next door with awesome food for late-night dining. Easy parking. I was pleased with my stay.2017-04-04"
"The hotel location was perfect. The room was clean, and the staff was kind, courteous, helpful, and pleasant. No extras offered, though, as in the past. The restaurant was top-notch, and the bar food was great.2022-06-19"
"Nice hotel with a poor lobby and difficult parking.2020-03-09"
"The hotel staff was helpful. Don't hesitate to stay here.2019-12-13"
"The rates were high, but the hotel was shabby. The bedside lamp didn't work. Check other options.2018-09-21"
"Everything about this hotel was great except the pool and whirlpool, which were disgusting and had dirty tiles.2016-09-19"
"The hotel was reasonably priced. The room was simple, modern, and clean, and the staff was friendly and helpful. Good breakfast buffet, and we enjoyed a wonderful dinner at the on-site restaurant. We'd gladly stay here again.2018-02-06"
"A wonderful experience. The hotel room was clean and had a gorgeous view. The staff was friendly. There was a ferry that took us across the river to BB&T Pavilion. We'll definitely stay here again.2017-08-08"
"The hotel was dirty, and the service was slow. Stay somewhere else.2017-07-30"
"Amazing hotel with a beautiful view. Room service was at our door within 20 minutes. The staff was extremely friendly, and the valet service was terrific. Great place to stay.2016-08-16"
"Great location, and very helpful employees.2016-06-23"
"The hotel had been modernized, but it took away from the comfortable feeling. The bathroom floor was tile, and there was no shower mat. Everything cost extra, including a toothbrush and breakfast. Don't stay here.2021-02-15"
"I had a bad experience and don't recommend this hotel. We found garbage under the bed and had to ask for bedsheets. We were uncomfortable the entire night. Find another place to stay.2020-06-23"
"The hotel room was clean, spacious, and stylish. The lobby was welcoming, and everyone was friendly and helpful. The bar area was inviting, and the prices were fair. We used the valet parking and were satisfied. Great experience.2023-03-31"
"Convenient location. Although the hotel and convention center were adjacent to one another, the convention center entrance was 2 blocks away. We found some hair on the shower wall. The hotel staff was extremely competent. The front desk clerks were patient, knowledgeable, and helpful, and the valet was helpful and informative. 2023-03-13"
"The hotel clerks were friendly and helpful. I recommend staying here.2021-06-16"
"The hotel room wasn't ready when we arrived after 4 PM. We had to wait and were late to our event. The room was small, and we didn't like the cheap plastic cups. Avoid this one.2019-06-27"
"The hotel claims to be connected to the convention center, but the doors were locked during ticketed events.2019-03-06"
"The hotel staff was friendly. Parking was pricey.2021-11-17"
"The line at check-in was long, and the hotel clerk said the coupon packets were locked in the manager's office. I tried calling repeatedly, but no one answered the phone, so I finally went back down and had to wait 30 minutes to get the packet. Don't stay here.2018-05-24"
"The hotel room didn't have any heat; we were moved to another room, but there was no hot water in the morning for showers. The 9th floor was dirty, poorly lit, and the elevators didn't always work. Find another place to stay.2017-11-27"
"Good hotel with nice, communicative personnel. Check it out; it's an awesome place to stay.2017-10-16"
"The phone in my hotel room didn't work, which was quite an inconvenience.2016-10-09"
"Hotel parking at check-in was crazy; use the valet service, it's well worth the price.2022-10-15"
"The hotel was harder to access than I expected.2016-06-09"
"The hotel clerks were great and welcoming.2016-05-04"
"I enjoyed my stay at this hotel and wish I could have stayed longer.2015-09-27"
"The hotel, room, and service were nice. Parking rates were exorbitant, and it wasn't acceptable to pay for wireless Internet access. The lower level food court had limited breakfast options.2015-07-21"
"The hotel was centrally located to downtown attractions. The subway to the sports stadiums was just a block away. The room was well-maintained, but the mattresses were worn. The TV was out of service for hours. The elevators were old and slow; be prepared for long waits during peak hours. I'd give this place 2 stars.2019-08-16"
"Our hotel room was big and clean, and we liked that it was on the top floor so we didn't hear any noise above us. Parking was expensive, though; with taxes, it was $55 per night.2018-04-12"
"The hotel staff was helpful. I'll stay here again.2021-06-10"
"Centrally located near the conference center, restaurants, and a market. The room was clean, and the employees were efficient. The front desk clerks were helpful and happy. All around a great choice, and the hotel had valet parking, too.2018-03-07"
"Comfortable room and accommodating hotel staff. The only disappointment was not being able to access the terrace to watch fireworks on the 4th due to a private function.2015-07-09"
"Service was impeccable - loved the pool and exercise room - can't wait to return.2012-02-01"
I loved that HotelGuides helped me find a hotel. You can try to search for one yourself, but this service was so helpful. Just click on the section of the Interstate you are driving on and you see a list of hotels that actually have rooms available.
- Kathy Wilker
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Hotel Booking Tips
Beware of non-refundable reservations that could cost you a lot of money if you change or cancel them. +Non-refundable reservations are a gamble that will usually save you less than $10. If you make a $90 non-refundable reservation instead of a $100 refundable booking, you are betting $90 to win $10. Would you do that in Las Vegas? -
Don't assume you can cancel a non-refundable reservation without penalty if you notify the hotel weeks or even months in advance. +Often you cannot because some hotels' profit strategy is to get paid more than once for the same room for the same night. -
Always read cancellation policies carefully before you make a reservation. + When is the latest date and time you can cancel without penalty? - More >
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