"A cool-looking hotel. It was quiet even though my room was next to the elevator. The bed was pretty comfortable, but seemed more like a full-sized bed than a queen. We did notice a slight smell of cigarette smoke.2021-02-17"
"This hotel is wonderful and quaint. It's the only place we stay in Lancaster.2016-04-02"
"Front desk clerk was cold and unfriendly.2015-01-20"
"I've stayed at this hotel before, but this time I wasn't in the main building. The guests in my building were too loud after 11 PM, and I finally had to call security after asking them to quiet down. Breakfast was too far from my room. Ask for a room in the main building.2017-07-24"
"The hotel was unique. Lovely, clean room with everything I needed. Wonderful breakfast. Don't get a room on the 1st floor if you want quiet.2017-03-28"
"Loved being in a historic building. My nice, big room was clean and very comfortable. Appreciated the large makeup mirror with a magnifier mirror. Staff was pleasant. Great food and plenty of free parking. Do stay here.2015-03-22"
"Good location if you're traveling along Rte. 20 or 283. The room wasn't clean around the edges, and we found a pair of dirty socks behind the chair. The bedding was clean, though, and there were fresh towels in the bathroom. We were disappointed with the continental breakfast.2020-11-09"
"Close to the outlets and area attractions. The hotel staff was attentive and quick to resolve any problem. Unfortunately, a broken water pipe caused an electrical outage for 3 hours, but we were told we could discuss compensation in the lobby in the morning. Excellent breakfast and dinner, and we enjoyed the bar. Stay here.2017-11-13"
"Amazing customer service; the hotel clerks went the extra mile to assist me. I'd definitely stay here again.2016-05-10"
"The hotel room was clean, and the bathroom was immaculate. Nice front desk clerk.2021-05-19"
"This hotel was a pleasant surprise. The room was really nice, and the beds were comfortable. The food at Garfield's was fantastic, and we enjoyed playing basketball on the half court. No free breakfast, but there were on-site restaurants, and a Sheetz a short walk away. We couldn't have stayed at a better place.2019-05-16"
"Great hotel near Sight and Sound Theater. The room was clean, and the beds were comfortable. The front desk clerk was friendly and helpful. Ample choices at breakfast, and the fresh one-cup coffee maker was great. Close to many restaurants and attractions. The rates were competitive. I'd stay here again.2021-11-11"
"The hotel was under construction, but our room was OK.2017-05-08"
"We had a nice stay at this hotel. The room was at the end of the hall, so it was quiet. Coffee and tea were available 24 hours a day in the lobby. Breakfast was good, but the eating area was so crowded that we had to take our food back to our room. Ask for a room away from the elevators.2016-11-01"
"An excellent hotel. The room was spacious. Loud traffic noise in rooms facing the front of the building, though. The staff was friendly, and I felt welcomed.2023-03-15"
"Safe hotel within walking distance of Tanger Outlets, and close to restaurants and activities. The room was spacious, nice, and clean. Simple check-in and checkout, and the employees were friendly. I recommend staying here.2022-05-02"
"The hotel room was spotless and comfortable, but the traffic noise was loud. The staff was friendly and helpful. Ask for a room away from the highway.2021-11-04"
"The AC in my room didn't work, so I was moved to a room with a phone that didn't work. The hallway looked like the roof would collapse in a heavy rain. I could hear people in the hallway late at night.2016-09-06"
"My request for an early check-in was denied. I returned after 6 PM and had to wait in line for an hour before getting my room key. The room was a mess, and the beds weren't made. I returned to the front desk and was told to wait in line again. The manager finally came and found a room for us, but we didn't get settled in until 8:30 PM. When we returned from dinner, we found spiders in the bathroom, so it was back to the front desk to get another room again. The TV was outdated, and the wireless Internet connection was weak. Stay away from this hotel.2015-07-21"
"Close to the outlet stores and Dutch Wonderland Park. Somewhat older hotel, so the bathroom needed updating. Great staff; they went out of their way to be pleasant and helpful.2015-07-08"
"The motel was so bad that we left after 1 night.The room was dirty, and there was what looked like dog hair all over the bedsheet and pillowcases. We called the front desk, and someone brought up clean pillowcases, but the pillows were badly stained. Don't stay at this terrible place.2021-06-27"
"My son asked for more towels and was only given one. The water was cut, so we couldn't flush the toilet or take a shower until it was restored in the evening. I had to request reimbursement for the in-room safe charge since the safe was broken. Find another motel.2019-08-14"
"There were many things about this motel that I found unacceptable, but the biggest problem was that there was no water. The room was outdated, and there was mold in the bathroom. The handle of the room safe was broken, so I couldn't use it. Keep looking.2019-08-12"
"Great stay. The hotel clerk even found an adapter for my phone after it completely died.2021-06-21"
"Great hotel for the price. Nicely appointed room. Good TV channels and WiFi. The bed was extremely comfortable. Coffee was available 24 hours a day. The eggs at breakfast were inedible. Good coffee and juice. Great restaurant nearby.2019-06-07"
"The hotel room was clean, odor-free, and nicely furnished. We had a view of a pretty green space. Firm mattress with 4 fluffy pillows. The AC and coffee pot worked fine; we didn't use the fridge or iron. The handicap bathroom had a new tile floor and sink and was quite clean. Plenty of towels, washcloths, and bath mats provided. Breakfast had plenty of variety.2017-10-02"
"The motel was OK for the price, but I wouldn't stay longer than one night. We had to go back to the front desk for instructions on operating the TV volume. There was no breakfast, and no one in the office in the morning.2020-10-04"
"This motel was just OK. The exterior wasn't pretty, but our room was OK and the shower was nice. No breakfast provided, and the coffee was gross.2019-09-01"
"I woke up to find small bugs in our bed and on the floor. I got up and went to the front desk, but the motel clerk was rude and didn't want to help me. He told me to return at 9 AM to talk with the manager. When I returned, the head of housekeeping looked at my video and said the bugs didn't look like bedbugs. The clerk returned and said nothing could be done.2019-07-23"
"A comfortable place for a short stay, but the staff wasn't dressed professionally and wasn't welcoming. The hotel had a musty smell, but the room was clean and comfortable.2021-10-14"
"Everything was fine until we found leftover food in the fridge. There was hair on the shower walls. When I told the hotel clerk, he said no other rooms were available and he could give me gloves and a trash bag so I could clean up myself. Not my greatest experience. Don't stay here.2018-06-07"
"The bedsheets were dirty, and there was dog hair in the beds. The towels and washcloths weren't clean. When I called the front desk, the hotel clerk said the cleaning staff left early. She brought clean sheets, but we had to make the beds ourselves and the bedding was scratchy. The shower water was barely lukewarm. I don't recommend staying here.2017-06-15"
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- Kathy Wilker
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Hotel Booking Tips
Beware of non-refundable reservations that could cost you a lot of money if you change or cancel them. +Non-refundable reservations are a gamble that will usually save you less than $10. If you make a $90 non-refundable reservation instead of a $100 refundable booking, you are betting $90 to win $10. Would you do that in Las Vegas? -
Don't assume you can cancel a non-refundable reservation without penalty if you notify the hotel weeks or even months in advance. +Often you cannot because some hotels' profit strategy is to get paid more than once for the same room for the same night. -
Always read cancellation policies carefully before you make a reservation. + When is the latest date and time you can cancel without penalty? - More >
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