"Nice hotel, but our room wasn't cleaned during our 3-night stay even though we'd asked to have the bed made and needed fresh towels. When we returned from the hospital, we called about the problem, but housekeeping had gone home for the day. The front desk clerk was extremely helpful and brought clean towels and linens. I had to change the bed myself. 2018-06-30"
"The refrigerator was noisy and kept me awake at night. The pool had too much chlorine in it. Other than that, my hotel stay was fine.2018-02-22"
"A 15-minute drive to downtown and most tourist attractions. The hotel was clean. Great room for a family with children. It had a sofa bed, large fridge, access to a BBQ, and single-range stovetops were available at the front desk.2017-07-11"
"The check-in clerk was so rude to us because we arrived early. We left and returned later, but she was still rude. The sofa bed was so uncomfortable that we went out and bought blow-up mattresses for our kids to sleep on. The heated pool was cold, and the pool room was too warm. The continental breakfast was a joke. We'd never stay at this hotel again.2015-08-28"
"Great place to stay. The room was nice, clean, and comfortable, and the employees were pleasant and helpful.2021-08-29"
"I had a great stay. Everything about the hotel was super. The room was clean, and the hospitality was great. Definitely stay here.2018-12-07"
"The room was clean and quiet. Nice choices at breakfast. I recommend this hotel.2016-08-25"
"Extremely convenient location with easy access to downtown. Many dining options nearby. Good value. Clean, well-managed hotel with pleasant, professional staff. The complimentary breakfast buffet had plenty of variety.2015-12-22"
"Great hotel. Stay long enough to enjoy the amenities.2015-08-20"
"Walk to Heinz Field. The hotel was expensive. The room was clean, but we had a view of the freeway and heard traffic noise. The front desk clerk couldn't answer questions about the airport and taxis. The pool looked disgusting, and we never saw anyone in it. I didn't like the breakfast, and the pancake maker was broken.2019-10-04"
"The hotel met our expectations, and the shuttle service was quite helpful.2018-08-04"
"We stayed at this hotel for 2 nights, and housekeeping didn't service our room the 2nd day. We returned late at night to full garbage cans and the wet towels still on the floor. The front desk clerk said I must have left the Do Not Disturb sign on the door, which I didn't do, and reluctantly gave me fresh towels. Breakfast was decent.2017-08-27"
"Walk to several great restaurants. I enjoyed the walking paths on the bridges because of the breathtaking views. The hotel employees were friendly and helpful. I'll definitely stay again.2017-08-23"
"Great location. The hotel was well-maintained, and the staff was friendly.2016-12-28"
"Excellent hotel if you're attending an event at PNC. The room was clean and comfortable, and the staff was extremely professional.2019-04-13"
"Great hotel stay.2019-03-23"
"Great location if you're going to a Steelers game. The room was nice and clean, and the staff was pleasant. Great choice.2018-10-12"
"The hotel was just a walk across the street from PNC Park. Friendly, helpful staff and convenient parking.2018-08-26"
"Right across the street from the Pirates game. I could see Heinz Field from my 7th floor room. My hotel room was OK for the price, but nothing to write home about. Terrible water pressure in the shower. Not enough seating at breakfast. Limited shuttle seats, so we ended up using Uber instead. Parking fees were high.2018-07-17"
"We enjoyed our hotel stay, but there was so much chlorine in the pool that even the air hurt our eyes. The room was nice enough and had a great view. There was mold in the shower and on the bathroom ceiling. Nice, friendly employees. The complimentary breakfast left a lot to be desired.2016-07-11"
"The hotel staff was welcoming and professional, and took excellent care of guests. An absolutely wonderful place to stay.2016-05-11"
"Close to the river. Convenient to PGH stadiums and museums, and good restaurants were within walking distance. The hotel was nice and pet friendly, and the room was clean and modern. The employees were nice to us.2020-06-30"
"Close to restaurants and stadiums. The hotel room was clean, quiet, and nicely laid out. Great breakfast.2019-09-22"
"I heard way too much traffic noise in my room to justify the rate. Bring earplugs if you stay at this hotel.2018-10-26"
"The motel room was clean when we arrived, but there was no housekeeping service afterward because of Covid. No breakfast, either. The room was small but functional. Walk to a restaurant and Dunkin' Donuts.2021-04-07"
"I had a nice, relaxing motel stay.2020-05-13"
"The motel room had a microwave and fridge, and there was a restaurant just seconds away. I got a good night's rest. The bathtub was high, so it was tricky getting out of it.2018-09-05"
"We loved staying at this hotel. The room was great, and the view of the point was even better.2019-10-28"
"The room wasn't that clean, and it didn't have a fridge. One of the beds had an old blanket instead of a comforter. The hotel clerk was super friendly, but the valet staff was extremely rude; we ended up parking our vehicle ourselves. Don't stay here; it's not worth the price.2018-06-05"
"Expensive hotel, but the room didn't have a microwave or fridge.2017-10-10"
"The hotel had a great view of the river, Point Park, and Heinz Field. Nice room. I was able to check in early, which was awesome. Stay here.2016-12-29"
"Convenient to Heinz Field. I had a nice hotel stay, but the restaurant service was extremely slow.2016-11-16"
"This hotel is worth the price. We were satisfied and recommend staying here.2019-04-18"
"Great hotel stay other than the large dog down the hall that constantly barked.2019-01-22"
"This hotel was a good choice, and the rates were reasonable. The entire place was clean, and we were happy to have kitchen appliances. The employees were professional and courteous.2018-07-12"
"A nice, clean hotel. The bed was comfortable, and the employees were helpful. I had a good stay.2018-07-10"
"This hotel was great. The room was big, clean, and pretty. The only issue was that I couldn't get the room cool enough. Everyone I came into contact with was super friendly. The check-in clerk even gave my toddler a bag of gummy worms. I'd definitely stay here again.2018-07-07"
"The hotel was supposedly smoke-free, but I smelled cigarette smoke and my room smelled terrible. The bathtub drained slowly, and the shower diverter didn't work properly, so half the water went down the drain and didn't make it to the shower. The towels smelled like smoke. Don't stay here.2018-10-01"
"Everything was great. Stay at this hotel.2016-07-26"
"Great location. The hotel was nice. The room was spacious, and the beds were comfortable. The bathtub faucet was loose, so it was hard to pull up the shower lever. There was a strong odor of marijuana on the 4th floor. The staff was helpful, and the complimentary shuttle was appreciated. I was charged extra for parking, but it was promptly taken care of at the front desk.2016-03-22"
"The hotel room wasn't clean, and the nightstand drawer was broken. Don't stay here.2016-02-20"
"All the hotel employees were helpful and courteous. It was great having an attached 7-Eleven.2015-12-25"
"Great experience. The hotel was well-maintained, and the service was excellent. I recommend staying here.2019-08-19"
"A beautiful hotel in an ideal location, but our stay was underwhelming. There was no Do Not Disturb sign in the room, so the housekeeper woke us up at 9 AM and another 2 times before checkout time. It was a pain that wireless Internet and breakfast cost extra. 2017-12-13"
"A first-class hotel. Take advantage of the many excellent amenities. We really enjoyed our stay.2016-07-08"
"Great hotel stay. Loved the breakfast buffet.2015-04-21"
"Easy to find. Very nice hotel with good service. I had a great stay.2015-02-12"