"Nice hotel, but our room wasn't cleaned during our 3-night stay even though we'd asked to have the bed made and needed fresh towels. When we returned from the hospital, we called about the problem, but housekeeping had gone home for the day. The front desk clerk was extremely helpful and brought clean towels and linens. I had to change the bed myself. 2018-06-30"
"The refrigerator was noisy and kept me awake at night. The pool had too much chlorine in it. Other than that, my hotel stay was fine.2018-02-22"
"A 15-minute drive to downtown and most tourist attractions. The hotel was clean. Great room for a family with children. It had a sofa bed, large fridge, access to a BBQ, and single-range stovetops were available at the front desk.2017-07-11"
"The check-in clerk was so rude to us because we arrived early. We left and returned later, but she was still rude. The sofa bed was so uncomfortable that we went out and bought blow-up mattresses for our kids to sleep on. The heated pool was cold, and the pool room was too warm. The continental breakfast was a joke. We'd never stay at this hotel again.2015-08-28"
"Good place to stay if you have an appointment at UPMC Passavant Hospital. The hotel employees were friendly, and the free breakfast was good.2022-10-15"
"The hotel wasn't as accessible from the turnpike as I expected.2019-03-10"
"The hotel room was comfortable, but it was a 1-room suite. Excellent sofa with reading lights at both ends. The beds were comfortable, and breakfast was fine. We'd stay again.2017-12-29"
"The hotel was nice enough, but seemed overpriced.The bed was a bit hard. Poor water pressure in the shower, and not enough hot water. The bathtub didn't drain well. Maybe pick another place to stay.2023-03-11"
"Great hotel. The staff was nice, and the shuttle service driver was the best; I enjoyed every ride.2022-10-18"
"The hotel was hard to spot from the street; we only saw the sign after we'd turned around. The room didn't have blackout curtains, and a street light shined in the room all night. Check-in took forever because the computer system went down.2022-07-19"
"The room was clean, and the hotel staff was friendly and helpful.2021-11-01"
"The hotel room was comfortable and clean, and the service was wonderful.2021-09-21"
"Walk to Heinz Field. The hotel was expensive. The room was clean, but we had a view of the freeway and heard traffic noise. The front desk clerk couldn't answer questions about the airport and taxis. The pool looked disgusting, and we never saw anyone in it. I didn't like the breakfast, and the pancake maker was broken.2019-10-04"
"The hotel met our expectations, and the shuttle service was quite helpful.2018-08-04"
"We stayed at this hotel for 2 nights, and housekeeping didn't service our room the 2nd day. We returned late at night to full garbage cans and the wet towels still on the floor. The front desk clerk said I must have left the Do Not Disturb sign on the door, which I didn't do, and reluctantly gave me fresh towels. Breakfast was decent.2017-08-27"
"Walk to several great restaurants. I enjoyed the walking paths on the bridges because of the breathtaking views. The hotel employees were friendly and helpful. I'll definitely stay again.2017-08-23"
"Great location. The hotel was well-maintained, and the staff was friendly.2016-12-28"
"Not worth the price. No soap and not enough towels provided. Our request for a bedsheet change and fresh towels was honored, but our room wasn't cleaned the next day while we were out. No full-length mirror. The iron didn't work, and the ice maker didn't, either. The pool was closed for maintenance. The best part of our hotel stay was the pleasant and helpful employees.2022-09-08"
"The hotel was just across the street from the baseball game. Everything was nice and clean, and a complimentary breakfast was provided. Don't hesitate to stay here.2022-08-26"
"Excellent hotel if you're attending an event at PNC. The room was clean and comfortable, and the staff was extremely professional.2019-04-13"
"Great hotel stay.2019-03-23"
"Great location if you're going to a Steelers game. The room was nice and clean, and the staff was pleasant. Great choice.2018-10-12"
"The hotel was directly across from the Pittsburgh Pirates ballpark. Nice room. The staff was exceptionally kind and generous.2021-10-03"
"Everything was great. I used the hotel shuttle service daily because my son was in the hospital; it was always available when needed.2018-01-03"
"The hotel was close to the football stadium. I definitely recommend it.2016-10-26"
"Convenient to bars, restaurants, and stadiums. The hotel was nice.2016-10-05"
"Perfect location for sports fans. Close to the ballpark, the Warhol Museum, and there was a nice steakhouse within a block. The hotel was worn and could've used some updating.2016-09-07"
"Everything was excellent at this hotel.2016-04-26"
"Clean room and pleasant staff. They were nice enough to hold our luggage while we finished our activities. I'd definitely stay at this hotel again.2015-12-14"
"The hotel staff was pleasant, helpful, and always willing to help with information. They offered a shuttle to dinner. Great place to stay. I'll be back.2015-11-20"
"From our arrival at the hotel to our departure, we were treated as welcome guests. All the employees were cordial and friendly. Great place to stay.2015-09-30"
"The hotel room was spacious and had a sofa bed and refrigerator. The high ceilings were a nice touch, and I can't give enough praise to the kind staff. An amazing place to stay.2015-07-14"
"The hotel was clean, comfortable, and conveniently located. Easy check-in and checkout.2021-05-03"
"Great accommodations and friendly, accommodating personnel. Check-in was pleasant, and the hotel clerk told us about amenities and offered local recommendations.2019-06-04"
"Clean hotel. The staff was courteous and provided prompt service. I'll stay here again and recommend it.2018-05-30"
"The hotel was great, and the staff was friendly. We were happy customers.2016-09-20"
"Reasonable rates for a spectacular experience. The room was beautiful, and the staff was incredibly helpful and competent. Best hotel breakfast ever. Don't stay anywhere else.2019-04-21"
"An average hotel. Most of the employees were pleasant, but one front desk clerk had an attitude and needed customer service training. Limited food selection for vegetarians.2018-10-01"
"The only negative about this hotel was the $29 parking fee.2018-02-20"
"The hotel room met all my expectations and more.2017-10-29"
"I had a wonderful time at this hotel. It was close to everything and provided a free breakfast buffet and dinner, with great deals on adult beverages.2017-04-04"
"We loved staying at this hotel. The room was great, and the view of the point was even better.2019-10-28"
"The room wasn't that clean, and it didn't have a fridge. One of the beds had an old blanket instead of a comforter. The hotel clerk was super friendly, but the valet staff was extremely rude; we ended up parking our vehicle ourselves. Don't stay here; it's not worth the price.2018-06-05"
"Expensive hotel, but the room didn't have a microwave or fridge.2017-10-10"
"The hotel had a great view of the river, Point Park, and Heinz Field. Nice room. I was able to check in early, which was awesome. Stay here.2016-12-29"
"Convenient to Heinz Field. I had a nice hotel stay, but the restaurant service was extremely slow.2016-11-16"
"The hotel was wonderful; everything was top-notch, from the luxury linens to the staff. We felt very pampered. Book it.2017-08-06"
"A positive experience. Excellent location. The only chair in the room was the desk chair. The hotel staff was exceptionally friendly and helpful, but the food was extremely expensive.2017-06-23"
"The hotel room was beautiful and comfortable. The front desk clerks were friendly and efficient. Make a reservation if you want to eat dinner at the restaurant; it's a popular place.2016-10-28"
"The hotel employees were friendly and helpful. Good food and service at the pub. Breakfast was also good. The only downside was the limited parking; we had to keep driving around until a space opened up.2022-03-12"
"Loved the hotel room. Great check-in service. The elevators were slow, so take the stairs.2017-01-17"
"The hotel was supposedly smoke-free, but I smelled cigarette smoke and my room smelled terrible. The bathtub drained slowly, and the shower diverter didn't work properly, so half the water went down the drain and didn't make it to the shower. The towels smelled like smoke. Don't stay here.2018-10-01"
"Everything was great. Stay at this hotel.2016-07-26"
"Great location. The hotel was nice. The room was spacious, and the beds were comfortable. The bathtub faucet was loose, so it was hard to pull up the shower lever. There was a strong odor of marijuana on the 4th floor. The staff was helpful, and the complimentary shuttle was appreciated. I was charged extra for parking, but it was promptly taken care of at the front desk.2016-03-22"
"The hotel room wasn't clean, and the nightstand drawer was broken. Don't stay here.2016-02-20"
"All the hotel employees were helpful and courteous. It was great having an attached 7-Eleven.2015-12-25"
"Nice, clean hotel. Good rates. All the employees were pleasant, and the restaurant was good. We'll stay here again and recommend it.2021-02-08"
"A nice, centrally located hotel. All the employees were accommodating and helpful.2019-02-19"
"The room and hotel staff were great. Book it.2018-12-16"
"I had a comfortable hotel stay. The room was clean and updated. Stay here.2018-11-05"
"This is an excellent place to stay. The room was beautiful and cleaned daily, and the hotel staff went above and beyond for us. We had no complaints about anything.2017-11-06"
"Great experience. The hotel was well-maintained, and the service was excellent. I recommend staying here.2019-08-19"
"A beautiful hotel in an ideal location, but our stay was underwhelming. There was no Do Not Disturb sign in the room, so the housekeeper woke us up at 9 AM and another 2 times before checkout time. It was a pain that wireless Internet and breakfast cost extra. 2017-12-13"
"A first-class hotel. Take advantage of the many excellent amenities. We really enjoyed our stay.2016-07-08"
"Great hotel stay. Loved the breakfast buffet.2015-04-21"
"Easy to find. Very nice hotel with good service. I had a great stay.2015-02-12"
"Great location, room, and hotel staff.2019-11-06"
"I can't say enough about our stay at this hotel. The location was convenient, the room was clean and quiet, and the entire staff was efficient. Stay here; we were happy we did.2019-08-05"
"I had a fantastic hotel stay.2018-08-31"
"Good location. Clean hotel with attentive personnel. The shuttle service was fantastic, and the drivers were wonderful. My only complaint was that the shuttle only operated within a 2-mile radius, and we wanted to go to the Science Center, which was 2.7 miles away.2018-08-13"
"Convenient to PPG Paints Arena. The hotel and room were nice and clean, and the room had a sofa bed and 2 TVs. The kids loved the pool and whirlpool, while we enjoyed a snack at the bar. We'd stay here again.2018-01-25"
Upscale, smoke-free, all-suite, extended-stay hotel
Near University of Pittsburgh and Carnegie Mellon University
5 floors, 128 rooms - elevator
Free shuttle to local attractions
Indoor swimming pool - exercise room
Lounge
Free continental breakfast
Free WiFi
Parking costs $20 per night
Pet friendly hotel
More >
- allows dogs up to 25 pounds only, 2 dogs per room - $275 pet fee if staying 7 nights or more - $75 pet fee if staying fewer than 7 nights. - Nov 2018 < Less
"The hotel room was clean and comfortable. Good bed, sheets, and pillows. Breakfast was poor but plentiful. Easy check-in and self parking. 2021-12-19"
"Good location. The hotel room looked clean. I got a busy signal every time I called the front desk from the room phone; I finally got through when I used my cell phone.2019-10-18"
"Nice hotel with clean rooms. Parking wasn't free, though.2018-11-14"
"The hotel was quite pricey. We asked for a king bed and sofa bed, but instead got a queen bed and a sofa. I didn't sleep well on the sofa, but the hotel was good overall. Breakfast was fantastic.2018-10-09"
"I was well pleased with this hotel. Be aware that there's a parking fee.2023-03-21"
"The hotel wasn't fancy, but it was nice. The restaurant and bar were somewhat expensive, and I didn't like having to pay to park. The shuttle was convenient.2018-04-12"
"My son arrived a few hours before I did, and the motel clerk wouldn't let him check in since he didn't have my credit card. No fridge or microwave in the room, and there was no exhaust fan in the bathroom. The staff was friendly.2018-02-11"
"Close to the hospital. The hotel was nice, and I liked the parking.2017-05-09"
"The hotel was close to campus. Nice room, but be prepared to pay for parking.2016-12-31"
"The staff was unhelpful and not super friendly. Check-in took forever, and the staff was taking phone calls during the process. Breakfast was lacking. The parking lot was 3-4 blocks from the hotel.2021-06-29"
HotelGuides made it easy to choose a hotel based on how far we wanted to get that day. Also liked being able to see the interstate interchange on the map to determine how far off the highway each hotel was.
- Marie Hunt
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Hotel Booking Tips
Beware of non-refundable reservations that could cost you a lot of money if you change or cancel them. +Non-refundable reservations are a gamble that will usually save you less than $10. If you make a $90 non-refundable reservation instead of a $100 refundable booking, you are betting $90 to win $10. Would you do that in Las Vegas? -
Don't assume you can cancel a non-refundable reservation without penalty if you notify the hotel weeks or even months in advance. +Often you cannot – because some hotels' profit strategy is to get paid more than once for the same room for the same night. -
Always read cancellation policies carefully before you make a reservation. + When is the latest date and time you can cancel without penalty? - More >
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