"The room was clean, but smelled like smoke and didn't have any wastebaskets. The employees were sloppily dressed, and were unpleasant and argumentative. No one was at the front desk when I arrived, but I could hear the staff loudly joking around in back. You'll get better service at another hotel.2015-05-20"
"The hotel needed a lot of updating, but all the employees were extremely professional and courteous. Parking wasn't free.2022-08-24"
"The hotel was nice, clean, and convenient to the airport. Friendly, helpful personnel. Unfortunately, it must have been drag racing season nearby, with the noise going until 1AM on Friday night.2022-03-06"
"Nice hotel, but the drapes in my room wouldn't close. The parking lot light was bright and shined in the window.2021-12-13"
"I had a pleasant hotel stay. The customer service was great. Good choice.2020-04-30"
"The hotel was nice and extremely clean.2019-09-10"
"The hotel was extremely clean, and the employees were nice. The $200 deposit seemed excessive, and I didn't get it back because the staff said my room smelled like smoke; I'm on oxygen and you can't smoke by oxygen tanks. I'll never stay here again.2022-12-28"
"Great value. The hotel was clean and pleasant. Our room was smaller than we anticipated, but it was otherwise nice. Good breakfast. The only difficulty we had was finding the parking area.2020-03-07"
"The hotel clerk was helpful and courteous.2020-02-24"
"Convenient to the convention center, downtown, the Sepia, and China Town. You'll be able to walk everywhere, though the location wasn't appealing. The hotel and room were clean, and the staff was friendly and accommodating. Breakfast was good enough to grab and go, and the dining area was kept clean and stocked. Good place for a short stay, and very economical.2017-07-13"
"Minutes from venues and attractions. Clean hotel with a welcoming atmosphere. The staff was pleasant and helpful. Decent breakfast buffet. Fun Korean restaurant and bar next door with awesome food for late-night dining. Easy parking. I was pleased with my stay.2017-04-04"
"Nice hotel near the airport and stores. The room was clean, and the beds were extremely comfortable. The staff was friendly.2019-07-30"
"The service at this hotel was slow; no one was in the least bit in a hurry. Parking wasn't free.2018-07-03"
"The hotel was well-maintained and tidy. Pleasant room. I couldn't take 5 steps without an employee asking if I needed anything. Nice pool. Don't drive down the side of the building or you'll be driving 20 minutes into the heart of town since there's nowhere to turn around.2016-06-11"
"The room was beautiful, clean, and well-equipped. The warm cookie at check-in was a bonus. I'd definitely stay here again.2016-02-15"
"Hotel parking at check-in was crazy; use the valet service, it's well worth the price.2022-10-15"
"The hotel was harder to access than I expected.2016-06-09"
"The hotel clerks were great and welcoming.2016-05-04"
"I enjoyed my stay at this hotel and wish I could have stayed longer.2015-09-27"
"The hotel, room, and service were nice. Parking rates were exorbitant, and it wasn't acceptable to pay for wireless Internet access. The lower level food court had limited breakfast options.2015-07-21"
"The hotel clerks were courteous and helpful. I have mobility issues and was given an accessible room on the 2nd floor. The room was modern and clean, and the bed was comfortable. No microwave, though. The accessible shower was great, and there were plenty of plugs and chargers. Parking was horrible due to an event, so the staff let us park in front until it ended.2022-10-25"
"The hotel room was quiet, large, and clean, and the staff was so welcoming. Ask for more coffee packs in you want more than one cup.2022-06-20"
"The hotel clerk was extremely helpful and kind, and all the employees were encountered were friendly. Great experience. Book a room and stay here.2015-10-13"
"An unpleasant experience. I asked for a 1st floor room and was given a room on the top floor far from the elevator. Towels weren't replaced daily unless a request was made in advance. During my 4-day stay, my room was never cleaned. The ice machine was in the basement. The hotel entrance was on a busy street, so loading luggage was inconvenient. Good variety of microwavable breakfast items and liberal breakfast hours.2021-08-21"
"Our room was clean, the bedsheets were fresh, and the carpet wasn't stained. The bathroom had new fixtures, and the shower had a glass door. The decor was spartan, but it was a good value. The hotel lobby was large, clean, and bright, with laminate flooring. The elevators were clean. Located in a seedy neighborhood, but it's a good option. 2021-07-12"
"The hotel employees were nice.2021-04-21"
"You couldn't find a better hotel atmosphere, and the staff was the most caring we've ever encountered.2020-02-11"
"We were happy with our stay, and the price was right. The hotel was clean and modern, the staff was friendly and accommodating, and breakfast was good. I was self-parking and felt safer walking to and from the hotel on 12th Street rather than 13th Street.2017-08-23"
"Great location, great accommodations, and great staff. I had a wonderful stay.2021-12-31"
"I had a pleasant hotel stay.2021-06-27"
"The hotel was clean, and I loved the decor. Excellent staff and service. Book a room here.2020-01-25"
"The hotel was pricey. No microwave in the room, and there was no smoking area. There was a bar, though.2019-10-22"
"The hotel was expensive and not worth the price. The TV in our room didn't work when we arrived; a nice maintenance man came and fixed it, but after 20 minutes the sound went out. Then the sound came back on but the picture went out, and finally it quit working entirely and came back on by itself 3 hours later. There were live electrical wires on the floor. The AC was unplugged, so I plugged it in and then it got too cold. We were always too hot or too cold. There was hair in the shower. I don't recommend staying here.2019-09-16"
"The rates seemed high, but the hotel room was clean and the bed was super comfortable. We got a good night's sleep. We were a bit unhappy that everything cost extra, including a fridge. No soda vending machine on our floor.2018-04-09"
"The parking situation at this hotel was ridiculous. We paid $30 for a spot, but when we returned from a concert, there was nowhere to park. The front desk staff was nice about it, but the solution of giving an employee the key to our truck was unacceptable.2017-07-18"
"The hotel was fine. Nothing bad and nothing great about it.2015-07-16"
"The hotel was clean and convenient to the subway. The service was wonderful.2018-09-30"
"The hotel doorman was a gentleman and led us to our room. Check-in was fast and easy. Breakfast was pricey.2017-04-04"
"The staff was extremely accommodating. Room service food was good. Stay at this hotel.2016-06-13"
"The hotel room was clean, and the staff was friendly and pleasant. Wonderful breakfast, and parking was convenient. I'd definitely stay here again.2016-02-29"
"Nice, clean hotel room. We were greeted with warm cookies when we arrived. All the employees pleasant and helpful, and a bellhop took our suitcases to our room. Good breakfast. I'd definitely stay again.2015-08-05"
"The hotel was reasonably priced and located in the city center. The room was tiny, but it was adequate, clean, and attractive. No chair, but there wasn't really space for one. The downstairs lounge had comfortable seating, and the restaurant was a pleasant surprise, with good food and service. If you don't need a pool or posh amenities, this is an excellent choice.2022-09-17"
"Check-in was delightful. The staff was friendly, welcoming, and made my stay comfortable from the moment I walked in the door. I highly recommend staying at this hotel.2021-03-12"
"Everything was good, and the hotel staff was excellent. The building was unique but a bit drafty. The person running the kitchen and bar was a dedicated professional.2019-01-16"
"The valet returned my car covered in bird excrement.2018-07-28"
"Great location in the center of everything. The room was clean, but needed better soundproofing. We heard noise from another room, and every beep and siren from the fire station across the street. The bathtub backed up. The hotel staff was accommodating, friendly, and helpful. The bar area was tiny, but the staff was great, and the food was really good. Parking was validated, and the staff validated our parking for 5 PM the day we checked out so we were able to walk around, shop, and eat.2022-10-10"
"The hotel was nice and clean.2020-11-03"
"The hotel room was clean, but it didn't have a fridge or microwave. The staff was courteous.2017-11-03"
"Convenient to historical sites. The hotel was clean, and the staff was friendly and competent. The kids enjoyed the rooftop pool. Dining service was fine, but the food wasn't good. Highly recommend staying here.2016-08-26"
"Great hotel just minutes from everything. Lovely room and attentive staff. Nice place for my 1st visit to Philadelphia.2015-06-04"
"The room was clean and well-appointed, and the hotel staff was welcoming and efficient. The airport shuttle was prompt, leaving at 5 and 35 minutes after the hour; get to the lobby 10 minutes prior to departure.2022-12-25"
"The hotel room was clean and had comfortable beds. The lobby smelled like smoke, and my room also had a bit of cigarette smell. Nice staff. Great place to stay if residue smoke smell doesn't bother you.2021-07-23"
"I was happy with the service at this hotel.2015-10-27"
"Good value. The hotel was clean and well-equipped. Great place for an overnight stay.2018-08-30"
"There was so much noise from the room upstairs that I requested and got a room change to the upper floor. The hotel needed better soundproofing.2018-03-11"
"The hotel had limited power because of a blizzard several days before I arrived. My room had a working TV, AC, and one outlet for my phone charger. The front desk clerks did a wonderful job of taking care of guests with limited resources. The shuttle driver was helpful.2018-03-11"
"The room was clean, and the hotel staff was warm, friendly, and accommodating. You'll enjoy your stay.2017-09-15"
"I could hear too much noise from the room next to mine. No fridge or microwave. People loitered in the hotel lobby and exterior entrance. Good staff and housekeepers. No continental breakfast or coffee.2016-03-21"
HotelGuides made it easy to choose a hotel based on how far we wanted to get that day. Also liked being able to see the interstate interchange on the map to determine how far off the highway each hotel was.
- Marie Hunt
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Hotel Booking Tips
Beware of non-refundable reservations that could cost you a lot of money if you change or cancel them. +Non-refundable reservations are a gamble that will usually save you less than $10. If you make a $90 non-refundable reservation instead of a $100 refundable booking, you are betting $90 to win $10. Would you do that in Las Vegas? -
Don't assume you can cancel a non-refundable reservation without penalty if you notify the hotel weeks or even months in advance. +Often you cannot because some hotels' profit strategy is to get paid more than once for the same room for the same night. -
Always read cancellation policies carefully before you make a reservation. + When is the latest date and time you can cancel without penalty? - More >
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The earlier in the afternoon you check into a hotel, the more likely you will get a room or suite that matches your preferences.