"The hotel room was clean, spacious, and stylish. The lobby was welcoming, and everyone was friendly and helpful. The bar area was inviting, and the prices were fair. We used the valet parking and were satisfied. Great experience.2023-03-31"
"Convenient location. Although the hotel and convention center were adjacent to one another, the convention center entrance was 2 blocks away. We found some hair on the shower wall. The hotel staff was extremely competent. The front desk clerks were patient, knowledgeable, and helpful, and the valet was helpful and informative. 2023-03-13"
"The hotel clerks were friendly and helpful. I recommend staying here.2021-06-16"
"The hotel room wasn't ready when we arrived after 4 PM. We had to wait and were late to our event. The room was small, and we didn't like the cheap plastic cups. Avoid this one.2019-06-27"
"The hotel claims to be connected to the convention center, but the doors were locked during ticketed events.2019-03-06"
"The hotel was centrally located to downtown attractions. The subway to the sports stadiums was just a block away. The room was well-maintained, but the mattresses were worn. The TV was out of service for hours. The elevators were old and slow; be prepared for long waits during peak hours. I'd give this place 2 stars.2019-08-16"
"Our hotel room was big and clean, and we liked that it was on the top floor so we didn't hear any noise above us. Parking was expensive, though; with taxes, it was $55 per night.2018-04-12"
"The hotel staff was friendly. Parking was pricey.2021-11-17"
"The line at check-in was long, and the hotel clerk said the coupon packets were locked in the manager's office. I tried calling repeatedly, but no one answered the phone, so I finally went back down and had to wait 30 minutes to get the packet. Don't stay here.2018-05-24"
"The hotel room didn't have any heat; we were moved to another room, but there was no hot water in the morning for showers. The 9th floor was dirty, poorly lit, and the elevators didn't always work. Find another place to stay.2017-11-27"
"Good hotel with nice, communicative personnel. Check it out; it's an awesome place to stay.2017-10-16"
"The phone in my hotel room didn't work, which was quite an inconvenience.2016-10-09"
"The rates seemed high, but the hotel room was clean and the bed was super comfortable. We got a good night's sleep. We were a bit unhappy that everything cost extra, including a fridge. No soda vending machine on our floor.2018-04-09"
"The hotel staff was pleasant and helpful.2023-05-18"
"Great location; everything was within walking distance, including many great restaurants. The room was comfortable. The hotel employees were professional and respectful. Nice workout area.2022-11-10"
"The hotel was beautiful, and the bedding was great. The staff was friendly. I appreciated the security required to access my floor.2019-10-14"
"Nice hotel. I had a good stay and recommend it.2018-12-20"
"The hotel and room were exceptionally modern, clean, and nicely decorated. It was an extremely nice place to stay. No complimentary breakfast, but the bar was lovely and offered good options for all meals.2018-11-02"
"Hotel parking at check-in was crazy; use the valet service, it's well worth the price.2022-10-15"
"The hotel was harder to access than I expected.2016-06-09"
"The hotel clerks were great and welcoming.2016-05-04"
"I enjoyed my stay at this hotel and wish I could have stayed longer.2015-09-27"
"The hotel, room, and service were nice. Parking rates were exorbitant, and it wasn't acceptable to pay for wireless Internet access. The lower level food court had limited breakfast options.2015-07-21"
"The hotel staff was helpful. I'll stay here again.2021-06-10"
"Centrally located near the conference center, restaurants, and a market. The room was clean, and the employees were efficient. The front desk clerks were helpful and happy. All around a great choice, and the hotel had valet parking, too.2018-03-07"
"Comfortable room and accommodating hotel staff. The only disappointment was not being able to access the terrace to watch fireworks on the 4th due to a private function.2015-07-09"
"Service was impeccable - loved the pool and exercise room - can't wait to return.2012-02-01"
Upper-upscale, smoke-free, full-service, downtown hotel
1 mile from Reading Terminal Market
13 floors, 332 rooms and suites
No swimming pool
Restaurant - lounge
Valet parking only - $57 per night
Pet friendly hotel
- allows up to 2 dogs per room (up to 75 pounds combined) or 1 dog (up to 50 pounds) - $200 pet fee if staying 7 nights or more - $100 pet fee if staying fewer than 7 nights. - Dec 2020 < Less
TripAdvisor Traveler Rating: Based on 404 reviewsRead Recent Reviews
"The hotel location was perfect. The room was clean, and the staff was kind, courteous, helpful, and pleasant. No extras offered, though, as in the past. The restaurant was top-notch, and the bar food was great.2022-06-19"
"Nice hotel with a poor lobby and difficult parking.2020-03-09"
"The hotel staff was helpful. Don't hesitate to stay here.2019-12-13"
"The rates were high, but the hotel was shabby. The bedside lamp didn't work. Check other options.2018-09-21"
"Everything about this hotel was great except the pool and whirlpool, which were disgusting and had dirty tiles.2016-09-19"
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