"I was disappointed that no hot food was available. There was only one hotel clerk on duty at a time. The tap water tasted like chlorine, and the only vending machine with water was on the 1st floor.2020-05-25"
"Good experience. The hotel was clean, and I had a comfortable king executive suite in a new section of the property. The new indoor water park was perfect for my niece's birthday party, and the staff was accommodating. Book it.2017-10-05"
"I didn't like staying at this hotel and don't recommend it.2018-10-02"
"Cheap hotel. The room was pretty clean, but needed a make-over.2016-07-25"
"The hotel was nothing special, and the security level was low. The front desk clerk was nice.2016-07-14"
"Right off I-90. The hotel was clean, pet-friendly, and close to everything. Had both smoking and non-smoking rooms. Barking dogs woke me up. Get up early and enjoy the breakfast bar from 6-9 AM. I enjoyed my stay and would come back.2016-07-07"
"Good rates. We heard a lot of slamming doors and children making noise in the hallway. The Internet wasn't working, which was a big disappointment. The hotel staff was friendly. Breakfast was all carbs. I'd stay here again.2016-05-16"
"The hotel signage was next to non-existent. The front desk clerk was wearing a hoodie. The lobby was clean and newly renovated, but the room was another story. The furniture was mis-matched, and the headboards had signs of wear, including a hole in each where there'd once been a light. There was a coffee maker, but no cups. The towel shelf was dangling by one screw, so the towels had been left in the sleeping area.2023-03-07"
"The hotel room was clean, but there were no frills. No garbage can. There were packets of coffee and shampoo. The continental breakfast was sparse. Sufficient if you just need a place to sleep.2022-05-11"
"This was the worst hotel I've ever stayed in. The room smelled bad, and the carpet was filthy. The walls were half painted, the counter was cracked, and the fridge was disgusting. The curtains were hung like a sheet, and the AC didn't work. I was afraid to get in the elevator. Don't stay here.2019-09-30"
"The hotel was being renovated during our stay. Our rooms shouldn't have been rented out in that condition. Don't stay here until the work is complete.2019-08-27"
"I was disappointed. The hotel was being renovated during my stay. The fridge in my room was noisy, and the AC knob to control the temperature was missing. The AC in the 2nd room worked properly. The TV cabinet was missing the finished top.2019-08-24"
"The hotel was convenient to I-90. The elevator sometimes felt like it was stuck. Average continental breakfast.2022-08-22"
"The hotel clerk wasn't at all friendly, but the other employees were. The pool was cold, and the water looked milky. No towels in the pool area. Don't stay here.2022-07-14"
"Our room had a fridge. Great hotel staff; the front desk clerk was quick to move us to another room when we complained about a barking dog. He was understanding and professional. The pool was OK, but could've been warmer. I highly recommend staying here.2022-05-22"
"The 1st room hadn't been made up, and the 2nd room reeked of stale smoke. The hotel staff cleaned the 1st room while we went to dinner. We were surprised by a $35 fee for our dog. Stay somewhere else.2021-04-18"
"The hotel room was clean, and the bedding was nice. The phone was broken, and there were no chairs in the room. The phone was replaced and we got a chair the 1st day, but we never got my requested wake-up call. We'd stay here again.2020-10-27"
"This hotel was a dump. My stay was terrible.2021-11-15"
"The hotel had no hot water for showers in the morning, and the $5 we were offered in compensation wasn't adequate. Not happy.2017-11-29"
"The hotel room was nice and clean. Good, quick breakfast. Everything was fine.2017-09-18"
"There was no hot water during our weekend stay at this hotel. The staff kept telling us that nobody else had a problem, and maintenance would be called. We were given a $35 credit. The pool was actually at an adjacent property; you have to walk across the parking lot and through the other hotel's laundry facility to get there. Find another place to stay.2017-08-17"
"The hotel room was clean and had a great view of the bay. The heating and cooling unit was super loud the 1st night. The staff was friendly.2021-05-06"
"Good hotel stay from start to finish.2018-12-06"
"Great place by the water. The toilet paper dispenser was broken. The hotel staff was friendly and helpful.2017-07-06"
"Nice hotel right on the water. Our room had a fantastic view of Lake Erie and Presque Isle. We were greeted by a friendly front desk clerk who was helpful in getting us settled. We had a wonderful dinner at the on-site restaurant. We couldn't have asked for a nicer place to stay.2017-04-04"
"The room was nice and clean, and the hotel staff was polite and helpful. I'd stay here again and highly recommend it.2022-08-09"
"A woman screamed for a while after midnight the 1st night, then a dog started barking. The bed wasn't comfortable. I didn't realize that my room wouldn't be serviced the 2nd day, so the bed wasn't made, the trash wasn't emptied, and I didn't get clean towels. I was told it was because of Covid. I was able to get fresh towels from a housekeeper, and she emptied one of the trash cans. Don't stay at this hotel if you want a comfortable bed.2020-10-18"
"Not a luxury hotel, but it was clean and the staff was accommodating. We had a room with 2 queen beds for 3 people, and we were quite comfortable. There was a small lounge in the lobby. We tried the restaurant across the street, but the food was terrible.2019-05-19"
"Not a good value. The hotel was understaffed, and there weren't enough bath towels provided. The key card deactivated after the 1st day. Breakfast was below standard; the food was cold, and there wasn't enough seating.2022-08-01"
"The hotel was in desperate need of renovation. The carpet was worn and dirty, and the coffee maker didn't work. Stay somewhere else.2021-11-11"
"I had a pleasant overnight stay at this hotel. The room was better than I expected; it was spacious and everything worked. Check-in was quick, and the staff was friendly and helpful. I'd stay here again.2017-12-19"
"The rates were reasonable, and the hotel was clean. The room showed some age but was quite clean, though the carpet needed to be replaced. The clerk was friendly. Lots of stores and restaurants around. I'd stay here again.2023-04-17"
"The hotel room was nice and clean, and the bed was extremely comfortable. All the employees were friendly and polite. Great place to stay.2022-07-04"
"Nice hotel. The staff was great.2022-05-11"
"The hotel was close to the interstate and easy to find. The room was clean, and the bed was comfortable. The walk-in shower in our accessible room was convenient. The staff was accommodating when we had a car emergency, which was so helpful. Minimal breakfast because of Covid.2020-09-07"
"I had a good hotel stay with no issues.2019-03-22"
"Convenient location near the interstate. Nice accommodations for a reasonable price. The room and hotel amenities were clean, and the front desk staff was friendly. The pool looked nice, and breakfast was good. We'll definitely stay here again.2022-09-23"
"The hotel was nice, clean, and easy to find. The employees were pleasant.2022-08-11"
"The hotel wasn't pet friendly as we thought, and though the check-in clerk let us stay, the manager was quite rude in the morning. The room itself was nice.2022-07-12"
"Good hotel stay.2021-09-11"
"Good price for nice accommodations. Great hotel room with a comfortable bed. The bathroom needed better cleaning, especially the shower. We arrived at 2:30, but weren't able to check in until 3 PM. The front desk quickly replaced the batteries in the TV remote control. 2021-08-28"
"Clean room and common areas. The hotel clerk was great, and the other employees were excellent.2023-04-29"
"We stayed for 5 nights, and the bedsheets were never changed. The hotel staff was friendly and helpful. The pool was nice, but it was small and had so much chlorine in it that my eyes burned for 2 days. Great breakfast, and the attendant was beyond wonderful. Overall, we enjoyed our stay.2018-08-01"
"The hotel was clean, and there was a casino just down the road.2017-10-22"
"I was impressed with this hotel. The staff was courteous and made sure I had a comfortable stay. I'll be back.2017-07-25"
"Acceptable rates. I chose a room at the front of the hotel since the back faced the interstate. The room was clean and quiet. Excellent bedding, window treatments, and bathroom. The hallways needed some sprucing up. Nice breakfast in a dining area solarium, and there was plenty of seating. A good choice; I'd certainly stay again.2015-06-05"
"Convenient to Splash Lagoon and other attractions. We couldn't have been more pleased. The suites were clean, the staff was pleasant, the pool was great, and breakfast was good. I highly recommend this hotel.2018-04-02"
"Beautiful hotel room for a good price. Great staff. I had a wonderful experience.2016-03-01"
"I was impressed by the spacious room, the efficient hotel staff, and the overall cleanliness.2016-02-22"
"The room was clean and well-kept, and the staff was friendly. Breakfast needed more selections. Great experience; I highly recommend this hotel.2015-12-03"
"The hotel was sophisticated without being snooty. The room was clean, and the bathroom was modern. I liked the bright, white towels, sheets, and comforter. All the employees were friendly and helpful. The pool temperature was perfect. Good on-site restaurant with happy hour specials. I was satisfied with every aspect of my stay.2016-08-22"
"Average hotel stay. The adjustable mattress wasn't comfortable at any setting.2015-09-08"
"Hotel was clean and quiet. I had a nice stay.2015-03-24"
"I've stayed at this hotel before, and it's great. Nice room and pleasant personnel, but no breakfast. Because of that, I won't be back.2019-05-22"
"Clean, good-sized room with all the comforts of home. The bed could've been softer.2019-05-09"
"I had a good stay at this hotel.2017-09-08"
"Easy to access, though the entrance was a bit hard to find. This hotel was newly opened. The room was beautiful, quiet, and comfortable, and the shower had great water pressure. Friendly staff. The pool, workout room, outside grill, and small convenience store were appreciated.2016-07-20"
"The hotel was a vacation itself. Next time we'll bring groceries and make our own meals.2016-05-28"
"A clean, pleasant hotel. Great room and friendly staff. Nice place to stay.2020-07-18"
"The hotel staff was helpful. You won't regret staying here.2017-08-22"
"The hotel was modern and clean, and the room was spacious. Excellent staff. The kids enjoyed the pool, and breakfast was good. Close to stores and restaurants but away from the noise. I'd definitely stay here again.2017-04-18"
"Just 5 miles from the hospital. The accommodations were quite sufficient; everything was clean and comfortable. The hotel staff was efficient and friendly. My only complaint was that check-in was at 4 PM. I'd stay here again.2017-03-26"
"The hotel staff was helpful and pleasant and provided wonderful service.2016-05-25"
"Convenient to the interstate and the mall, and about 15 minutes from downtown. Nice, clean hotel room, but it was a bit tired. The baseboard had come off the wall, and the chair was stained. Had a refrigerator and microwave. Average breakfast, but the dining area was clean.2015-09-29"
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Hotel Booking Tips
Beware of non-refundable reservations that could cost you a lot of money if you change or cancel them. +Non-refundable reservations are a gamble that will usually save you less than $10. If you make a $90 non-refundable reservation instead of a $100 refundable booking, you are betting $90 to win $10. Would you do that in Las Vegas? -
Don't assume you can cancel a non-refundable reservation without penalty if you notify the hotel weeks or even months in advance. +Often you cannot because some hotels' profit strategy is to get paid more than once for the same room for the same night. -
Always read cancellation policies carefully before you make a reservation. + When is the latest date and time you can cancel without penalty? - More >
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