"The hotel was run-down and not worth the price. The toilet overflowed at night, and the front desk clerk was nowhere to be found. When we did reach him, he said he'd contact us after talking to maintenance. We never heard back, so we asked for a plunger and cleaned up the mess ourselves. The manager never returned my call, and the staff overall was indifferent. Don't stay here.2019-08-24"
"A horrific experience. The hotel was in poor condition. There was no hot water, and the bathtub didn't drain. We didn't stay and don't recommend it.2019-05-09"
"We heard unexpected train track noise in our hotel room. Poor customer service at the front desk. The only great service was from the housekeepers. The food wasn't that good.2019-03-16"
"The hotel staff was wonderfully friendly and accommodating.2019-01-07"
"Not a good hotel. There was a hole in the room window that was covered with packing tape. The toilet was broken. The front desk was often unmanned, and there was no security. Don't stay here.2019-10-12"
"The room wasn't ready at 4 PM. The hotel lobby could've been cleaner. The mattress seemed new and comfortable, but the pillows were awful. The continental breakfast was just a few muffins and coffee.2019-05-15"
"Excellent accommodations. The room and common areas were clean and well-kept, and the rates were reasonable. The hotel clerk didn't seem to know what he was doing, and check-in took nearly 15 minutes. The checkout clerk seemed baffled when I asked for a receipt.2019-04-10"
"The room was clean, but the beds were terribly hard and uncomfortable, and there was a loud tapping sound in the bathroom all night. The hotel staff was nice.2018-06-04"
"I was happy with my stay. The hotel was close to the hospital. The room was nice and clean, and the employees were pleasant. Good breakfast. The only downside was that the elevator was broken.2018-05-11"
"Not a luxury hotel. The lobby still reeked of old, stale smoke. The bedsheets were pilled. No daily housekeeping, and we weren't told ahead of time, so we returned to an unmade bed and no fresh towels. We only got one tiny bar of soap for our 3-night stay. We requested clean towels, but the dirty ones weren't removed. The "hot" breakfast was a joke. Don't stay here.2021-06-07"
"This is a superior hotel. The room was huge, and I was able to park in the convenient lot underneath for $20. Nice bar, too.2017-02-10"
"Hotel was nice and clean. Employees were friendly and helpful. They guided me to restaurants within walking distance, and offered a discount card for participating eateries. No on-site parking lot; there was an attached parking garage around the back, and another half a block away. I'd definitely stay again.2015-03-23"
"The room and bathroom were clean, but the bath towels needed to be replaced. The hotel staff was friendly and helpful. Good coffee and adequate breakfast, but the eggs were too salty. By all means, stay here.2021-05-26"
"Good location. This was my 2nd stay, and I'd return to this hotel. The room was comfortable, but the carpet badly needed cleaning. Pleasant staff and excellent restaurant. I'd stay here again.2018-05-19"
"Nice hotel, but the buffet food wasn't good. Eat elsewhere.2018-05-02"
"Our room was older and smelled like mold. It was in the same building as the restaurant. Don't stay in the older building.2017-07-13"
"The hotel room was clean, well-furnished, and nicely appointed. The bed was comfortable. The only drawback was that there was no lever on the bathtub faucet to engage the shower. Cordial, professional employees. Try it, you'll like it.2016-09-06"
"The motel room was old, dirty, and in need of repair. Stay elsewhere.2021-12-13"
"Good hotel in a good location. I was happy with my stay.2020-05-02"
"The beds were uncomfortable, and there was a blood stain on the comforter. Several outlets didn't work. The shower was dirty, and the water never got hot. The hair dryer was filthy. I wouldn't stay at this motel again.2019-07-09"
"Convenient location. The motel was old and wasn't pretty, but the room was clean and dog-friendly. Good breakfast with an awesome attendant.2018-11-07"
"Conveniently located. Good rates for simple but adequate accommodations. The motel room was clean, the staff was friendly, and breakfast was excellent.2018-08-27"
"Close to Longwood Gardens. The hotel was comfortable. Be sure to enjoy the made-to-order breakfast.2017-10-17"
"Close to Longwood Gardens and Winterthur. Great bed; I slept well. The staff was professional, charming, and helpful. I had to attend an important meeting and no taxis were available, so the hotel manager volunteered to drive me to the event. Good breakfast. Stay here.2017-01-17"
"A beautiful and reasonably priced hotel. The room was clean, the employees were friendly, and the food was excellent. I definitely recommend staying here.2016-05-19"
"Nice hotel. Our junior suite was roomy and clean, and the front desk clerks were friendly and helpful. The only problem we experienced was that the elevator was out of order. The staff was apologetic, and offered to have our bags carried upstairs for us. Good breakfast.2015-08-18"
"We were disappointed that our handicap room didn't include a roll-in shower. The check-in clerk tried hard to find a room that would work for us, and I appreciated her effort. The fire alarm went off, and because of my handicap, I wasn't able to go up or down the stairs. Luckily, it was a false alarm.2015-04-15"
"Close to good restaurants. Well worth the price. Needed better signage, though. The hotel was nice, and the suite was spacious, clean, and had comfortable beds. The employees were nice and helpful, and breakfast was awesome.2016-08-02"
"Good rates. Excellent hotel with friendly employees. The continental breakfast was mediocre.2015-12-28"
"The room was nice, and I enjoyed the convenience of the small kitchen. I had a nice stay at this hotel.2015-12-09"
"Clean hotel. The staff was friendly. Good breakfast. This was a great choice.2015-11-19"
"Nice hotel, but the in-room phone didn't work. I liked that breakfast was available. There were several dining options within easy walking distance.2022-06-24"
"You get what you pay for. The hotel was simple and fairly clean, and the lobby was inviting. Average room, but it was quiet. The desk chair was broken and tilted when I sat in it. The carpet needed to be replaced, and we found someone's shoes under the bed. Housekeeping only made one bed the 2nd day. Carb-heavy breakfast. There was only one, slow elevator. Go with low expectations and you won't be disappointed.2017-11-19"
"Excellent value. The hotel room was clean, and the bed was comfortable. Nice staff.2017-01-09"
"Close to restaurants, major roads, and businesses. This hotel fully met my expectations. It was clean, and the bed was comfortable. The employees were accommodating; we had a minor issue with the toilet, and a maintenance man came immediately to fix it. We'll definitely be back and highly recommend it.2016-10-28"
"The hotel was clean and quiet, but showing a bit of age. The drawer pull on the bureau was broken, and a screw was missing from the towel rack. The employees were friendly, and my stay was quite nice.2016-08-17"
"It was really a pleasure to stay here. The hotel was conveniently located but behind a retirement home. The room was immaculate, and the beds were even more comfortable than my bed at home. The staff was friendly and helpful.2018-06-24"
"Our room had an overpowering smoke smell. The hallway had a sickly perfume smell. We were moved to another room that was far better. No daily housekeeping, though, and we were told we had to request room servicing directly with the housekeeper, who was courteous and did a good job.2022-07-05"
"Clean hotel. The complimentary breakfast was nice.2018-11-20"
"The room was comfortable and clean, and the hotel staff was awesome.2018-07-10"
"The hotel was nice, but we were disappointed that our room smelled like smoke. Friendly, helpful staff and good breakfast.2017-04-13"
"The hotel was clean and comfortable, with attractive and practical furnishings and lighting. Quality customer service. Ask for a room away from the noisy elevators since it's a busy property.2016-04-19"
"Staying at this hotel was awesome. All the employees were so kind and accommodating. Highly recommend.2016-03-16"
"Our hotel room wasn't clean enough, and the bed wasn't that comfortable. The bathtub stopper wouldn't go down. Horrible breakfast; even my children didn't want to eat it, and they usually eat everything. Not as pleasant a stay as I would've liked.2015-07-21"
"My motel room was OK, but looked like something out of the 1960s. It really needed renovation.2022-01-09"
"The room was old and in bad condition. The mattresses were old and lumpy, and the bathroom was so filthy that we couldn't take showers. We spoke to the motel clerk, and she said it was the kind of room you get if you bring a dog. I can't express what a horrible place this was.2022-01-04"
"This motel was worth the price. The employees were friendly.2020-07-25"
"Nice motel, but I didn't like all the plastic and disposable dishes. There were issues with pool usage, and a sign would have been helpful.2019-08-06"
"The motel interior was nice. The room was clean, and the bed was comfortable. Not the best area, though.2019-05-20"
To us, motels are smaller lodgings that have rooms you can enter directly from the parking area.
At hotels, on the other hand, you can enter your room only through a hall inside the building.
Hotel Booking Tips
Beware of non-refundable reservations that could cost you a lot of money if you change or cancel them. +Non-refundable reservations are a gamble that will usually save you less than $10. If you make a $90 non-refundable reservation instead of a $100 refundable booking, you are betting $90 to win $10. Would you do that in Las Vegas? -
Don't assume you can cancel a non-refundable reservation without penalty if you notify the hotel weeks or even months in advance. +Often you cannot because some hotels' profit strategy is to get paid more than once for the same room for the same night. -
Always read cancellation policies carefully before you make a reservation. + When is the latest date and time you can cancel without penalty? - More >
When you make a reservation, you will receive a confirmation email. Take a copy with you to the hotel.
The earlier in the afternoon you check into a hotel, the more likely you will get a room or suite that matches your preferences.