"The hotel employees were friendly and helpful. Good food and service at the pub. Breakfast was also good. The only downside was the limited parking; we had to keep driving around until a space opened up.2022-03-12"
"Loved the hotel room. Great check-in service. The elevators were slow, so take the stairs.2017-01-17"
"Great experience. The hotel was well-maintained, and the service was excellent. I recommend staying here.2019-08-19"
"A beautiful hotel in an ideal location, but our stay was underwhelming. There was no Do Not Disturb sign in the room, so the housekeeper woke us up at 9 AM and another 2 times before checkout time. It was a pain that wireless Internet and breakfast cost extra. 2017-12-13"
"A first-class hotel. Take advantage of the many excellent amenities. We really enjoyed our stay.2016-07-08"
"Great hotel stay. Loved the breakfast buffet.2015-04-21"
"Easy to find. Very nice hotel with good service. I had a great stay.2015-02-12"
"The hotel was supposedly smoke-free, but I smelled cigarette smoke and my room smelled terrible. The bathtub drained slowly, and the shower diverter didn't work properly, so half the water went down the drain and didn't make it to the shower. The towels smelled like smoke. Don't stay here.2018-10-01"
"Everything was great. Stay at this hotel.2016-07-26"
"Great location. The hotel was nice. The room was spacious, and the beds were comfortable. The bathtub faucet was loose, so it was hard to pull up the shower lever. There was a strong odor of marijuana on the 4th floor. The staff was helpful, and the complimentary shuttle was appreciated. I was charged extra for parking, but it was promptly taken care of at the front desk.2016-03-22"
"The hotel room wasn't clean, and the nightstand drawer was broken. Don't stay here.2016-02-20"
"All the hotel employees were helpful and courteous. It was great having an attached 7-Eleven.2015-12-25"
"We loved staying at this hotel. The room was great, and the view of the point was even better.2019-10-28"
"The room wasn't that clean, and it didn't have a fridge. One of the beds had an old blanket instead of a comforter. The hotel clerk was super friendly, but the valet staff was extremely rude; we ended up parking our vehicle ourselves. Don't stay here; it's not worth the price.2018-06-05"
"Expensive hotel, but the room didn't have a microwave or fridge.2017-10-10"
"The hotel had a great view of the river, Point Park, and Heinz Field. Nice room. I was able to check in early, which was awesome. Stay here.2016-12-29"
"Convenient to Heinz Field. I had a nice hotel stay, but the restaurant service was extremely slow.2016-11-16"
"The staff was unhelpful and not super friendly. Check-in took forever, and the staff was taking phone calls during the process. Breakfast was lacking. The parking lot was 3-4 blocks from the hotel.2021-06-29"
"Excellent hotel if you're attending an event at PNC. The room was clean and comfortable, and the staff was extremely professional.2019-04-13"
"Great hotel stay.2019-03-23"
"Great location if you're going to a Steelers game. The room was nice and clean, and the staff was pleasant. Great choice.2018-10-12"
"The hotel was just a walk across the street from PNC Park. Friendly, helpful staff and convenient parking.2018-08-26"
"Right across the street from the Pirates game. I could see Heinz Field from my 7th floor room. My hotel room was OK for the price, but nothing to write home about. Terrible water pressure in the shower. Not enough seating at breakfast. Limited shuttle seats, so we ended up using Uber instead. Parking fees were high.2018-07-17"
"Walk to Heinz Field. The hotel was expensive. The room was clean, but we had a view of the freeway and heard traffic noise. The front desk clerk couldn't answer questions about the airport and taxis. The pool looked disgusting, and we never saw anyone in it. I didn't like the breakfast, and the pancake maker was broken.2019-10-04"
"The hotel met our expectations, and the shuttle service was quite helpful.2018-08-04"
"We stayed at this hotel for 2 nights, and housekeeping didn't service our room the 2nd day. We returned late at night to full garbage cans and the wet towels still on the floor. The front desk clerk said I must have left the Do Not Disturb sign on the door, which I didn't do, and reluctantly gave me fresh towels. Breakfast was decent.2017-08-27"
"Walk to several great restaurants. I enjoyed the walking paths on the bridges because of the breathtaking views. The hotel employees were friendly and helpful. I'll definitely stay again.2017-08-23"
"Great location. The hotel was well-maintained, and the staff was friendly.2016-12-28"
"This hotel is a nice place to stay. I enjoyed my visit.2018-11-21"
"Nice hotel. I'll stay here again.2016-09-24"
"The hotel lobby was dark and the check-in counter wasn't well-lit when we arrived. Starbucks wasn't open yet; we were told we'd have to go to a nearby diner for coffee since the restaurant didn't open until 9 AM. No luggage carts in the parking garage, so I had to make two trips in the rain to unload our luggage.2016-01-01"
"Fantastic hotel room and bedding, and it was great that the room was ready before check-in time. Room service was expensive but worth it.2015-12-25"
"We were satisfied for the price we paid, and the hotel met our needs. The room was incredibly spacious, but much of the furniture was placed by the furniture. The curtains were torn and looked ragged. The water pressure in the shower was too strong. The staff was friendly and helpful, and we really appreciated the shuttle service. Unfortunately, the pool was too cold for swimming.2018-11-08"
"Nice hotel room, but the mattress wasn't comfortable. Good breakfast.2018-04-18"
"Great experience. The hotel staff was friendly and helpful, and the shuttle service was great.2017-10-30"
"Basic hotel. My biggest concern was that the exterior door to the parking lot didn't close properly. We saw a homeless man walk right in the hotel.2015-07-19"
"A pleasant hotel. Definitely stay here.2015-04-10"
"Good location. The hotel was clean, and the customer service was top-notch. Breakfast was the best I've ever had at a hotel; everything was hot and fresh. Good happy hour specials, too. Valet parking cost $18 per night. I'll stay here again.2019-07-23"
"Front desk clerk was so helpful. Great parking rates, and valet parking was available. Stay at this hotel.2015-03-19"
"Nice hotel for an overnight stay, and it was convenient to the VA Medical Center. Lots of restaurants in the area, too. The room was clean, but the property needed a little maintenance here and there. The bed pillows needed to be replaced. The staff was friendly and competent. 2022-05-09"
"The hotel was comfortable, and the staff was friendly. I recommend staying here.2020-11-03"
"Great place to stay. The hotel room was clean, and the staff was friendly and helpful. Use the valet parking service. I'd stay here again.2020-09-18"
"A housekeeper scared us trying to enter the room without knocking. I found dirty clothes from a previous guest in the bathroom. Think twice about staying at this hotel.2020-07-01"
"The hotel room was clean, and the bed was comfortable. The employees were friendly. Great place to stay.2017-12-09"
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Hotel Booking Tips
Beware of non-refundable reservations that could cost you a lot of money if you change or cancel them. +Non-refundable reservations are a gamble that will usually save you less than $10. If you make a $90 non-refundable reservation instead of a $100 refundable booking, you are betting $90 to win $10. Would you do that in Las Vegas? -
Don't assume you can cancel a non-refundable reservation without penalty if you notify the hotel weeks or even months in advance. +Often you cannot because some hotels' profit strategy is to get paid more than once for the same room for the same night. -
Always read cancellation policies carefully before you make a reservation. + When is the latest date and time you can cancel without penalty? - More >
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The earlier in the afternoon you check into a hotel, the more likely you will get a room or suite that matches your preferences.