"We didn't know the hotel was being renovated. The lobby was a nightmare. We arrived at 3:45 PM and our room wasn't ready. It was comfortable, but the cabinetry seemed unfinished. A notice in the room said construction work began at 7:30 AM, so the shades should be closed for privacy. The noise began shortly after 7. Don't stay here until renovations are complete. 2017-08-12"
"The hotel was clean. Great pillows. Excellent customer service. Breakfast was good, but the eating area needed fresh paint and a new door. Stay here.2016-09-16"
"Clean hotel with nice decor. It was big enough to meet my needs, but small enough so I didn't get lost. The employees were courteous, and the complimentary breakfast was first-rate. I got a good night's sleep. If you want a nice, reasonably priced hotel in downtown Toronto, this is an excellent choice.2016-02-11"
"Good accommodations. The room was nice, and the staff was super friendly. I enjoyed my stay at this hotel.2015-07-04"
"The hotel had nice, clean rooms and friendly employees.2019-11-26"
"The hotel was old and outdated. The room was small, unclean, and unappealing.2016-05-08"
"The hotel was reasonably priced, and the room was clean. Located near the city core in walking distance of many attractions. Nothing fancy or special, but it did the trick.2016-04-19"
"The hotel room smelled stuffy and unpleasant. The front desk clerks were pleasant and accommodating. No on-site parking. Won't stay again.2015-06-07"
"Right downtown; walk to shops and Ryerson. Nice hotel, and everything was clean. No towels in our room when we arrived, but they were brought up as soon as we asked for them. The employees were friendly. Minimal breakfast. No underground parking, but we parked at the nearby Ramada public underground lot. Good experience.2015-05-12"
"The hotel was clean and comfortable. The room was spacious, and had a private bedroom and living room. Walk to everything. Don't hesitate to book here.2021-12-18"
"An amazing experience overall. The room was really clean, and the staff was exceptional. They were helpful and answered our questions about parking and directions. Smooth check-in and checkout. I strongly recommend staying at this hotel.2021-02-01"
"The hotel was nice, clean, and modern, and the front desk clerks were welcoming.2019-01-19"
"Safe area and a mile from Rogers Center. Great value. The hotel was clean and well-kept. Friendly, helpful personnel. Breakfast was fresh and hot. Don't hesitate to stay here.2018-07-09"
"Nice hotel, but needed upgrades and new carpeting. It was dated, but close to everything we wanted to do. Breakfast was good.2016-09-15"
"Good hotel stay.2016-02-17"
"I was happy to find a dog-friendly hotel with supplies, but the Internet connection didn't work the entire time we stayed. The room was a bit cramped and only had 2 small windows, so there wasn't much sunlight. The bed and pillows were comfortable, and the shower was great. There was only one nightstand between the bed and sofa bed. The employees were friendly and tried to be helpful. Great variety at the complimentary breakfast, but it ended too early for late risers.2015-12-01"
"Our stay was fabulous from start to finish. The hotel was beautiful, and the service was top-notch. Every employee we encountered was professional, warm, and courteous. We were asked several times if anything could be done to assist us or improve our stay. Definitely a cut above. I highly recommend staying here.2016-10-03"
"The room was clean and quiet, and the hotel staff was friendly. My husband needed emergency eye surgery, and they helped him with his coffee in the morning and found him a place to sit and enjoy it.2022-10-18"
"Great location in the entertainment district; everything was within walking distance. Good value. The beds were comfortable, nad the room was clean. Every interaction I had with employees was happy. They were all so kind and welcoming. Great place to stay.2022-05-02"
"Clean hotel with friendly, helpful employees. I highly recommend staying here.2021-08-15"
"The accommodations were excellent, and the beds were comfortable. All the hotel employees were friendly, polite, and accommodating. Great location for downtown hospitals. We'll certainly stay here again.2021-08-06"
"This hotel is the place to stay, and it's located in the heart of everything. I got a complimentary room upgrade. The front desk clerks were helpful.2018-07-05"
"Beautiful hotel, great room, and outstanding service. The employees were helpful when we asked for service and directions. Enjoyed Walburgers, and loved Luckee's. Absolutely the place to stay when downtown for sports and entertainment. Short walk to all attractions.2015-08-14"
I loved that HotelGuides helped me find a hotel. You can try to search for one yourself, but this service was so helpful. Just click on the section of the Interstate you are driving on and you see a list of hotels that actually have rooms available.
- Kathy Wilker
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Hotel Booking Tips
Beware of non-refundable reservations that could cost you a lot of money if you change or cancel them. +Non-refundable reservations are a gamble that will usually save you less than $10. If you make a $90 non-refundable reservation instead of a $100 refundable booking, you are betting $90 to win $10. Would you do that in Las Vegas? -
Don't assume you can cancel a non-refundable reservation without penalty if you notify the hotel weeks or even months in advance. +Often you cannot because some hotels' profit strategy is to get paid more than once for the same room for the same night. -
Always read cancellation policies carefully before you make a reservation. + When is the latest date and time you can cancel without penalty? - More >
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The earlier in the afternoon you check into a hotel, the more likely you will get a room or suite that matches your preferences.