"The hotel was nice and clean, and the location was pleasant. Our key cards didn't work, so we had to go back to the front desk and get new ones. The room wasn't properly cleaned; there were wrappers in the garbage can in our room, and salad in a container in the fridge. We went back to the front desk and were given a room that was fine. The hotel clerk handled it well. Breakfast was nice. We'd stay here again.2021-10-19"
"Great experience. The hotel clerk was amazing; I had a lot of questions, and he answered every one. Absolutely stay here.2019-03-03"
"We had a pleasant stay and recommend this hotel.2018-06-26"
"Good location. The hotel had comfortable rooms and nice views. The breakfast area was under construction, and the food selections were limited. Everything should improve once construction is completed. We'd stay here again.2017-07-31"
"The room was comfortable, but the shower could've been cleaner. Nice hotel staff.2016-06-06"
"An excellent experience. The hotel was clean and comfortable, and the staff was friendly and courteous. It's a good choice.2019-12-01"
"The hotel room was nice, and the bed was comfortable, but the tap water in the sink and shower was dark brown. Checkout was frustrating, as the clerk answered numerous questions from other guests before returning to me; it made us feel like we didn't matter since we only stayed one night.2019-12-01"
"The hotel room was clean and spacious, but the TV didn't work and the remote control was dirty.2019-02-28"
"The hotel was housing people who were quarantining. Everyone wore masks, but it was a little strange. The room was dirty.2021-09-02"
"Great rates. The hotel was close to restaurants, amenities, and attractions. The staff was friendly and helpful. This was our best hotel stay ever; we highly recommend it.2018-06-24"
"The hotel room was clean, and the pool was awesome.2017-09-29"
"The hotel was fine, but breakfast was less than impressive.2023-04-17"
"The entire hotel needed a facelift, but it was fine overall. The room was clean and quiet, and the staff was courteous and efficient. The pool was large, clean, and warm. Not happy about the rates and resort fee. There was a Perkins restaurant next door.2016-09-20"
"Horrible stay. The hotel room was a converted meeting room complete with fluorescent panel lights in the ceiling and a small bathroom in the corner. There was dirt on the shower floor, the wall under the sink had holes in it, and the towel rack was a cheap plastic set of drawers on wheels. The sofa and chairs had torn upholstery and belonged at the dump. The table and chairs were also beat up. Don't stay here.2016-09-08"
Upscale, smoke-free, all-suite, extended-stay hotel
Near Outlet Collection at Niagara Mall and Niagara College
6 floors, 70 studio to 2-bedroom suites
Heated indoor swimming pool - 24-hour exercise room
Kitchen in every suite
Free hot breakfast buffet
Free WiFi
Free parking
Pet friendly hotel
More > - allows pets up to 80 pounds, 2 pets per room - $150 pet fee if staying 7 nights or more - $75 pet fee if staying fewer than 7 nights. - Apr 2018 < Less
"The motel wasn't within walking distance of tourist attractions. However, the room was clean, comfortable, and affordable, and the staff was friendly and cooperative. Breakfast was toast and cereal.2019-11-16"
"Not within walking distance of the falls or major tourist attractions. The motel was comfortable, and the room was clean. Great rates and good service. Breakfast was just OK.2019-03-04"
"The motel wasn't within walking distance of the falls or other attractions. The room was old, but it was clean and comfortable. Good service and excellent rates.2019-02-14"
"We had an awesome experience. My daughters loved the hotel room and couldn't get enough of the pool area. You won't be disappointed if you stay here.2016-01-19"
"Everything to do at the falls was within walking distance. Large, clean room and bathroom. The queen-sized beds seemed more like full-sized beds, and the suite was just a larger room with a sofa bed, but we were otherwise happy. We enjoyed the indoor pool and sauna. Didn't like paying for parking.2015-07-21"
"The room wasn't bad, but it didn't have a fridge. There was only an ice machine on the 1st floor; our room was on the 6th. The hotel elevator was old and shook quite a bit. 2021-08-30"
"Close to tourist attractions and more. Excellent room, and it was fully cleaned. Staff was courteous. Stay at this welcoming hotel.2015-03-10"
"Super location. The 2-room suite was spacious and had 3 queen beds. The pool and whirlpool were nice and clean. Great hotel for a family visit or girls' shopping trip. No problem with the elevators.2023-11-06"
"The hotel was close to all the amenities.2023-01-11"
"I loved this hotel. It was clean and close to all the activities. Book it; you won't regret it.2022-07-18"
"Walk to the Falls and downtown. The hotel was well-maintained. The room was clean, and the beds were extremely comfortable. We were impressed with the prompt service when our fridge didn't work properly. The employees were friendly and helpful.2016-08-20"
"Close to all attractions. The hotel room was big and clean, and the beds were comfortable. Highly recommend.2016-07-03"
"Close to all the attractions. Nice hotel with clean rooms and pleasant, helpful employees. The breakfast buffet wasn't free, but it was good. I definitely recommend staying here.2019-07-03"
"I was not impressed with this hotel. There was no heat in the room, and the staff's solution was to bring a portable heater, which wasn't adequate. The Internet wasn't working; I had to go to Tim Horton's to do my work. Don't stay here.2015-11-03"
"Short walk to a spectacular view of the falls and the Welcome Center, where we got an adventure package that was a good value. The room was comfortable, and the wood floor was handsome. The bed and pillows were luxurious and cozy. Nice fridge, but it didn't have a freezer. We also had a microwave, coffee maker, and separate sink. Just 3 hangers in the closet, but the front desk clerk gave us more. Nice view through the sliding glass door, and we enjoyed the balcony. There were plenty of mirrors in the room and bathroom. Great shower. There was a lot of trouble with the WiFi, which was a big problem for us. The hotel staff was pleasant and helpful. Outstanding breakfast and dinner menu, and there was a great bar and outdoor pizza grill. We even got to see fireworks from across the street, and there was a WeGo bus stop right across the street that went to major attractions. 2019-09-23"
"Nice hotel room.2015-08-21"
"We were on a 1st floor room with a view of the parking lot. Great staff, and the restaurant was fabulous.2015-06-16"
We order the hotels on this page by how close they are to this attraction.
Most of our competitors order these same hotels in other ways that make them more money.
How Do We Define Motel?
To us, motels are smaller lodgings that have rooms you can enter directly from the parking area.
At hotels, on the other hand, you can enter your room only through a hall inside the building.
Hotel Booking Tips
Beware of non-refundable reservations that could cost you a lot of money if you change or cancel them. +Non-refundable reservations are a gamble that will usually save you less than $10. If you make a $90 non-refundable reservation instead of a $100 refundable booking, you are betting $90 to win $10. Would you do that in Las Vegas? -
Don't assume you can cancel a non-refundable reservation without penalty if you notify the hotel weeks or even months in advance. +Often you cannot – because some hotels' profit strategy is to get paid more than once for the same room for the same night. -
Always read cancellation policies carefully before you make a reservation. + When is the latest date and time you can cancel without penalty? - More >
When you make a reservation, you will receive a confirmation email. Take a copy with you to the hotel.
The earlier in the afternoon you check into a hotel, the more likely you will get a room or suite that matches your preferences.
Address: 221 Glendale Avenue, St Catharines, ON L2T 2K9
Saint St Catharines Hotels, Motels, Lodging, and Accommodations – The Pen Centre, Saint Catharines, Ontario ON, C
