"One of our key cards didn't work, but the hotel staff fixed the problem with the utmost courtesy.2016-03-24"
"My family was pleasantly greeted when we arrived at the hotel. There was a short wait to get in our room, but within minutes we were offered complimentary valet parking for our wait. Ten minutes later, our room was ready. When we returned from having tea, we were surprised to find four complimentary breakfast tickets in our room. It was definitely a nice touch. Some renovations were underway, but the service was great and the new rooms were modern. Our kids were happy to have plenty of electrical outlets for their gadgets. Get to breakfast early, or place an order and then go down. We very much enjoyed our stay.2015-06-11"
"Handy to St. Joseph's Hospital. The hotel room was clean and better than I expected, with a small ensuite for work or a meeting. Blackout drapes would've been nice. There was noise at night since it's in the city, but I had a pleasant stay.2021-07-02"
"The room was beautiful but cold. The hotel clerk was helpful, and it was nice having food delivered to our room.2021-05-07"
"Great location and good service. The hotel room was nice, comfortable, and modern; I liked the USB ports. The bed sagged, so I didn't get a good night's sleep. The sink in the bathroom was too low; it was uncomfortable bending over to shave. I did like the mirror, though. The lounge didn't have brandy. The underground parking was a plus.2020-02-29"
"I had a pleasant stay. The hotel staff was helpful and answered all my questions. Book a room.2019-05-19"
"Good location. The hotel was clean, and the staff was friendly. I recommend staying here.2018-12-19"
"A horrible experience. There were homeless people right outside our window. The bedsheets had cigarette burns, and the bathroom was a mess. Don't stay at this hotel.2021-09-16"
"I had a bad stay at this hotel. The TV didn't work until maintenance was called to fix it. The employees were unqualified and untrained. People from the street came in to eat breakfast.2020-03-06"
"Located in a bad area. The mattresses sagged, and the bathtub leaked. Not enough towels, washcloths, or shampoo provided. Don't stay at this hotel.2019-11-21"
"The hotel was just OK, but the staff was excellent; they were polite and helpful.2019-08-10"
"The hotel needed some work. The room was clean but dated, and we had to let the water run for 10 minutes before it got hot. We loved the employees, who were welcoming and helpful. Good place to stay if you're not looking for luxury.2019-03-26"
"Great experience. Short walk to Budweiser Gardens. The room was clean and spacious, and we didn't hear any noise from adjacent rooms. We also enjoyed some live music in the bar below the hotel. I'd definitely stay again.2015-04-20"
"Good experience. The only negative was that the heating and cooling system in our room didn't work well, so it was too warm. Good customer service. We enjoyed both breakfast and dinner.2019-01-13"
"This inn is a lovely place to stay. Located in a residential area with minimal traffic noise. The room was exceptional, and the bedding and towels were top of the line. Friendly, accommodating personnel. Breakfast was great. I recommend staying here.2017-09-24"
"The inn was quaint and cozy, and the room was clean, quiet, and spacious. The employees were helpful and courteous.2017-03-22"
"If you enjoy a place with the charm of an older era, then you'll certainly love this inn. It was tucked away in a residential area near downtown and restaurants on Wellington, and the rates weren't unreasonable. Our room was spacious and immaculate, and the employees were extremely friendly. Dinner was a bit pricey and had limited options. The complimentary breakfast setting was lavish, but the food selection was average. We didn't use the on-site spa. Easy access to the OLG casino.2017-01-13"