"I had a pleasant stay. The hotel was clean and convenient to both St. Mary's and Grand River hospitals. The beds were comfortable.2022-09-22"
"The bed was comfortable, and our 6th floor room had a good view.2022-05-13"
"The hotel was clean, but the room and hallway were a bit dated. The staff was courteous. A good, 4-star hotel.2022-02-10"
"The hotel was clean, and the bed was comfortable. The employees were friendly. Too bad the pandemic closed the restaurant and bar. I recommend staying here.2021-07-24"
"The room was large and well-appointed, but most of the TV channels just showed static. I called the front desk, and the hotel clerk said their cable system only had select channels. 5 minutes later, a worker came to the room and fixed the TV problem. But minutes after he left, the problem resumed, and I found that the cable was loose. I called the front desk again and demanded another TV, but was told there weren't any extras, so I asked for a room change. The 2nd room was half the size of the 1st room. The amenities were unavailable because of Covid.2020-07-31"
"Great place to stay. The location was pretty central. The hotel was clean and modern, and the staff was welcoming. The big new TV didn't seem to have closed captioning. The front desk clerks were friendly, professional, and compassionate about my profound hearing loss. It was greatly appreciated.2021-06-24"
"A horrible experience. When we arrived, we were told only 4 people were allowed per room and we'd each be given a wristband. Don't stay at this hotel.2018-03-20"
"The hotel was clean, quiet, and modern. The staff was welcoming. I'll stay again and recommend it.2016-09-10"
"A lovely hotel with friendly personnel. They allowed us to check out an hour late because of a family function. The room was spotless and looked new. 2016-06-19"
"I loved this hotel. It was very clean and modern. I'll stay here again.2015-09-11"
"The hotel room was noisy, and the only mirror was in the poorly-lit bathroom.2016-09-09"
"Good hotel near the University of Waterloo. The beds were comfortable, and breakfast was good. We ordered drinks from room service and were satisfied with the service and drinks.2015-09-08"
"My hotel stay was generally positive, but there was too much chlorine in the pool. And at breakfast I wasn't allowed to have both coffee and orange juice since the coupon was only for one beverage.2015-06-26"
"A beautifully clean room with everything we needed. The beds were super. By all means, stay at this hotel.2020-09-05"
"Minutes from St. Jacobs and the market, and just a bit farther to downtown Waterloo. Good hotel room, and it was quite cozy with the fireplace. All the employees we encountered were friendly and helpful. Reasonable rates and most of the amenities you'd expect. We'd stay here again.2016-12-19"
"The hotel staff was courteous and helpful.2016-11-02"
"The hotel was clean, and breakfast was good.2022-08-26"
"My hotel stay was all positive. The manager had a welcome party for guests when I stayed Tuesday evening. Stay here; it's a good choice.2017-06-12"
"A good, comfortable hotel with plenty of parking. I had no complaints at all. Stay here.2017-06-12"
"The hotel room was fine, but the wireless Internet connection was bad. We had to go to the lobby for help every time we wanted to log on, and only one device could be used at a time. No bottled water provided. If you don't have a car, you'll have to take taxis everywhere.2016-09-17"
Upscale, smoke-free, all-suite, extended-stay hotel
3 miles from Conestoga Mall and University of Waterloo
6 floors, 72 studio to 2-bedroom suites
Heated indoor swimming pool - exercise room
Kitchen in every suite
Free hot breakfast buffet
Pet friendly hotel
- allows pets up to 80 pounds only, 2 pets per suite - $50 per stay fee for each pet up to 2 nights - $100 per stay fee for each pet if staying 3 to 6 nights - $200 per stay fee for each pet if staying 7 nights or more. - Sep 2020 < Less
TripAdvisor Traveler Rating: Based on 26 reviewsRead Recent Reviews
"The entire motel was dirty and outdated. The bedsheets were wrinkled, and the bedspreads were old. The bedskirt and curtains were dirty. We didn't shower because the bathtub was dirty. Don't stay here.2022-06-28"
"I was happy with my choice. The motel staff provided wonderful service. I'd definitely stay here again.2018-02-02"
"The motel was clean, and the staff was accommodating. I loved being able to park right outside the door. Great breakfast.2017-07-23"
"Convenient location and good rates. The motel was clean and had a welcoming feel. The beds were comfortable. Friendly, helpful personnel; I spoke to one clerk on the phone a week before my stay, and he remembered our conversation. I was impressed. Nice complimentary breakfast. We'd stay again.2017-03-28"
"The hotel room had been remodeled, the beds were comfortable, and the staff was nice. However, room wasn't clean. The toilet was dirty when we arrived, and there were styrofoam balls on the floor. There was cheese in the fridge, and the coffee and spoon packages were open. The floor hadn't been swept, and the bottom of the sliding door was filled with dirty and grime. Breakfast wasn't being served because of Covid-19, but there was no discount. There were screws in the parking lot, so I had to be careful every time we left. The other guests made me uncomfortable. Stay somewhere else.2020-05-15"
"The hotel was clean and comfortable, and the staff was friendly. Good selection at breakfast. You'll enjoy your stay.2017-08-02"
"Easy to access. The hotel was clean, quiet, and comfortable, and the staff was helpful.2016-09-25"
"We enjoyed our 3-night stay. The hotel was nice, and we liked being able to park right outside the door. Worth a stay.2016-09-08"
"Great rates. The hotel was clean, the staff was helpful, and breakfast was good.2016-08-06"
On place pages like this, we order hotels from lowest cost to highest except we list low-rated hotels at the bottom of the page.
Most of our competitors order these same hotels in other ways that make them more money.
How Do We Define Motel?
To us, motels are smaller lodgings that have rooms you can enter directly from the parking area.
At hotels, on the other hand, you can enter your room only through a hall inside the building.
Hotel Booking Tips
Beware of non-refundable reservations that could cost you a lot of money if you change or cancel them. +Non-refundable reservations are a gamble that will usually save you less than $10. If you make a $90 non-refundable reservation instead of a $100 refundable booking, you are betting $90 to win $10. Would you do that in Las Vegas? -
Don't assume you can cancel a non-refundable reservation without penalty if you notify the hotel weeks or even months in advance. +Often you cannot because some hotels' profit strategy is to get paid more than once for the same room for the same night. -
Always read cancellation policies carefully before you make a reservation. + When is the latest date and time you can cancel without penalty? - More >
When you make a reservation, you will receive a confirmation email. Take a copy with you to the hotel.
The earlier in the afternoon you check into a hotel, the more likely you will get a room or suite that matches your preferences.