"I couldn't regulate the temperature in my hotel room.2021-04-18"
"Short drive to the stadium and walk to a convenience store. Decent hotel for the price. It was reasonably clean and convenient to highways and the airport. The staff was friendly. No continental breakfast, but there was coffee in the lobby, and there was an on-site restaurant.2018-08-28"
"Don't let the location scare you. Clean, quiet hotel. Rates were reasonable, and the staff was nice. Good restaurant and room service.2016-01-11"
"The bedding was dirty and smelled like body odor. The elevator was out of order. Bring your own bedding and cleaning supplies to this hotel.2022-01-09"
"If you're going to the Cleveland Clinic, this hotel is the perfect place to stay. It's just about 5 minutes away. The room was nice and clean.2020-12-16"
"The room was clean, comfortable, and well-appointed, and the housekeepers were conscientious and thorough. The hotel clerks were extremely friendly, welcoming, and helpful. You'll enjoy the relaxed atmosphere and amenities.2020-02-14"
"All the hotel employees were great, friendly, and efficient. Book it.2022-02-09"
"Nice hotel in a great location. Northeast corner rooms were best for size and the view of Playhouse Square. Parking was difficult, but self-parking was available at nearby garages. Breakfast wasn't worth $16.2021-08-28"
"Nice hotel. I recommend staying here.2018-11-07"
"The hotel seemed overpriced. The pool was over-chlorinated. Breakfast and parking were too expensive, and there was only one shuttle driver. I'll never stay here again.2018-02-05"
"Convenient to everything. Good hotel except for the valet service. They were polite and helpful, but claimed my truck had a dead battery. On top of that, my keys were in the ignition, and the door was locked. Despite that, I do plan to return to this fine hotel.2017-11-29"
"The hotel was across the street from the hospital at Lerner Towels. The room was clean and quiet. Excellent staff. Breakfast wasn't great, but I had a wonderful visit overall.2022-05-27"
"Good rates. The WiFi didn't work for our child's game system. Never got the bedsheets I requested for the sofa bed. The pool was closed. So was the restaurant, but an employee got food for us, which was nice. COnsider other hotels.2018-06-01"
"Our room wasn't cleaned one day, and the hallways weren't vacuumed. The evening clerk couldn't have been more rude or impersonal, and some of the valets were rude; they let Starbucks customers park in front of the hotel for periods of time. Find another place to stay.2017-06-30"
"Close to the hospital. The hotel was fine.2017-03-16"
"The hotel staff was so kind and helpful to us while our son was at Cleveland Hospital. The shuttle was outstanding and an enormous help. Definitely consider staying here.2016-09-05"
"Great hotel. The room was updated, clean, and comfortable. We got a complimentary drink when we arrived. The staff was friendly and helpful. The arcade was beautiful, and we enjoyed the Chocolate Bar restaurant. Not many shops, though, and many closed early.2020-01-21"
"Walk to everything. Lovely hotel. The room was a bit dated, but it was clean and spacious. The high ceilings made it seem huge. No fridge or ice bucket, and a bottle of water cost a ridiculous $4. Great personnel. The on-site restaurant was overpriced, and the food was mediocre. Great experience overall.2016-01-10"
"The hotel was clean and quiet. My room was small. The staff was friendly.2015-09-10"
"A beautiful hotel in an interesting part of town near CWRU, University Hospital, Cleveland Clinic, the art and history museums, gardens, and restaurants. Just a few minutes from downtown. Our room was large and beautifully appointed, with an incredibly comfortable bed. Large bathroom with a great shower. The staff was friendly, helpful, and professional. The concierge was kind, concerned, and helpful. Beautiful breakfast buffet with hot and cold foods, all nicely presented and fresh. The bar was open until 11, and the bartender was great. This is one of the nicest places we've stayed, and the value was incredible.2020-03-07"
"A beautiful hotel full of charm. The location was perfect.2019-11-01"
"The hotel exterior and lobby were outstanding, but the room was disappointing. It was cramped and there was nowhere to sit to watch TV except the bed, and it was too high. I've stayed at places that were twice as nice for half the price.2018-02-18"
"This hotel was beautiful. Excellent staff and perfect breakfast. What an experience; be prepared to be wowed. The restaurant next door had amazing food, service, and atmosphere.2017-05-09"
"The hotel had lovely French gothic architecture and fireplaces throughout. It was cozy, though the bed and pillows were too hard. Wireless Internet, printing, and the buffet breakfast were all complimentary. The staff was friendly and always available. 2017-01-15"
"Great hotel right across from the baseball stadium. It was easy to find, and there was parking right in back. Good restaurant. Stay here.2021-07-09"
"Our hotel room was next to the noisy elevator, and the heater was so loud that we couldn't hear the TV. We didn't get any sleep.2020-01-03"
"The hotel was close to Progressive Field and downtown. It had a clean, modern appearance. There's no reason not to stay here.2019-07-03"
"Nice hotel with friendly, helpful employees. Book it.2018-07-18"
"The hotel was nice, clean, and quiet. There was a methadone clinic across the street and some homeless people along the sidewalk, but don't let that deter you from staying here. Friendly, accommodating personnel.2018-05-26"
"The hotel was nice and comfortable. The food was great.2020-02-18"
"The room was lovely and clean, and the hotel clerks were professional and helpful. Great place to stay.2018-10-15"
"The suite was comfortable and had good soundproofing. The hotel staff was courteous and responded promptly to our requests. The mattresses were a bit too soft, but that was the only problem. We enjoyed our stay and highly recommend it.2016-05-19"
"Close to the hospital, and not hard to get a shuttle. A bit pricey, but the hotel was clean and comfortable.2016-02-02"
"Great hotel and room, but parking was a nightmare and the restaurant was too expensive. 2015-12-22"
"The hotel was clean, and the staff was courteous.2021-10-09"
"The bathroom was dirty.2021-04-07"
"The hotel room was clean, and the beds were comfortable. The pizza restaurant next door was good.2020-08-22"
"The hotel was clean, and the employees were some of the most congenial and helpful we've ever encountered. We booked a suite with 2 bathrooms, but the shower and bathtub were in an open space with no privacy. This was a difficult situation for a family, but it didn't deter from the room's cleanliness and comfort.2020-02-21"
"Convenient to the clinic. The hotel was pricey.2021-06-19"
"The hotel ambiance was excellent. Save money by parking in the hospital garage across the street.2016-08-24"
"The hotel room was large and beautifully minimalist. Quality TV and work desk. The staff was pleasant.2015-11-10"
"Easy to find. Clean, comfortable accommodations. The hotel staff was helpful and informative about the area, and assisted us with transportation to and from our event. There was a bus stop nearby, but the area wasn't well-lit.2015-09-09"
I loved that HotelGuides helped me find a hotel. You can try to search for one yourself, but this service was so helpful. Just click on the section of the Interstate you are driving on and you see a list of hotels that actually have rooms available.
- Kathy Wilker
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Hotel Booking Tips
Beware of non-refundable reservations that could cost you a lot of money if you change or cancel them. +Non-refundable reservations are a gamble that will usually save you less than $10. If you make a $90 non-refundable reservation instead of a $100 refundable booking, you are betting $90 to win $10. Would you do that in Las Vegas? -
Don't assume you can cancel a non-refundable reservation without penalty if you notify the hotel weeks or even months in advance. +Often you cannot because some hotels' profit strategy is to get paid more than once for the same room for the same night. -
Always read cancellation policies carefully before you make a reservation. + When is the latest date and time you can cancel without penalty? - More >
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