"The hotel rates were absurd. The room didn't have 2 TVs and a sofa bed as I expected, and the fridge was small. Terrible water pressure in the shower. I won't be back.2015-09-08"
"The bedding was dirty and smelled like body odor. The elevator was out of order. Bring your own bedding and cleaning supplies to this hotel.2022-01-09"
"If you're going to the Cleveland Clinic, this hotel is the perfect place to stay. It's just about 5 minutes away. The room was nice and clean.2020-12-16"
"The room was clean, comfortable, and well-appointed, and the housekeepers were conscientious and thorough. The hotel clerks were extremely friendly, welcoming, and helpful. You'll enjoy the relaxed atmosphere and amenities.2020-02-14"
"The hotel was clean and close to many venues. We had no issues. Good place to stay.2022-08-19"
"All the hotel employees were great, friendly, and efficient. Book it.2022-02-09"
"Nice hotel in a great location. Northeast corner rooms were best for size and the view of Playhouse Square. Parking was difficult, but self-parking was available at nearby garages. Breakfast wasn't worth $16.2021-08-28"
"The room was comfortable and clean. The hotel clerks were courteous and respectful, and both went above and beyond for us. Absolutely worth a stay.2021-10-10"
"I felt nickel and dimed at this hotel. Parking cost $22 per night. Don't stay here.2019-07-07"
"Nice hotel room. Check-in was easy, and the restaurant was convenient and had good food.2018-11-29"
"The hotel was understaffed, and the employees were unprofessional. One assistant wore a t-shirt that said "Shut the f**k up," which made me hesitant to request services. Poor breakfast.2021-08-16"
"We absolutely loved this hotel, and my family fit in one room. Book it.2019-04-19"
"Close to the Q. The room was spacious, and everything worked. The hotel staff was great. I'd certainly stay here again.2018-05-10"
"Great place to stay near good restaurants and attractions. The hotel was clean and nicely furnished, though the room didn't have a fridge. The staff was friendly and helpful. 2019-10-08"
"The hotel was nice and clean, and the employees were pleasant and helpful.2018-06-19"
"Convenient to the waterfront and attractions. I appreciated the extra security, and the hotel clerks were helpful.2022-04-18"
"Nice, clean, beautiful room. The hotel staff was kind and courteous. A good choice.2016-03-08"
"Clean hotel room with comfortable beds. The only negative was that the coffee creamer wasn't refrigerated, and the one in my room was curdled. I'd stay here again.2015-10-17"
"The hotel was expensive, and there were no free drinks like soda or coffee.2023-01-28"
"The hotel staff was courteous. No free breakfast or snacks.2023-01-26"
"The hotel was across the street from the hospital at Lerner Towels. The room was clean and quiet. Excellent staff. Breakfast wasn't great, but I had a wonderful visit overall.2022-05-27"
"Great location with a shuttle to Cleveland Clinic. The hotel room was clean and quiet, and check-in was fast and efficient.2021-04-20"
"The hotel was close to Cleveland Clinic. Nice room and service, and the food was good. Great experience.2020-09-10"
"The hotel was clean, but we had trouble with the Internet connection and didn't get any productive assistance despite contacting the front desk twice.2019-02-09"
"The hotel was clean and close to the basketball arena.2019-03-14"
"Good place to stay. The hotel was clean, and the room was nice and large. We were able to check in hours before check-in time.2018-10-12"
"I loved the old bank building and the unique feel of the hotel. The room was amazing, with hardwood floors and excellent beds. Great service and valet parking.2018-07-19"
"Great hotel. The room was updated, clean, and comfortable. We got a complimentary drink when we arrived. The staff was friendly and helpful. The arcade was beautiful, and we enjoyed the Chocolate Bar restaurant. Not many shops, though, and many closed early.2020-01-21"
"Walk to everything. Lovely hotel. The room was a bit dated, but it was clean and spacious. The high ceilings made it seem huge. No fridge or ice bucket, and a bottle of water cost a ridiculous $4. Great personnel. The on-site restaurant was overpriced, and the food was mediocre. Great experience overall.2016-01-10"
"The hotel was clean and quiet. My room was small. The staff was friendly.2015-09-10"
"Adjacent to Cleveland Clinic, University Circle, and Little Italy. The hotel ambiance was delightful, and the room was beautiful. The location was perfect.2023-08-30"
"The hotel looked great. Easy check-in. The clerk was fantastic and friendly, and explained everything. The room was good, and the bed was out-of-this-world comfortable. I'd definitely stay here again.2023-04-04"
"The hotel was absolutely beautiful and spotlessly clean. Every member of the staff was extremely pleasant and professional. It says a lot to me when the employees are all in a good mood. Close to Little Italy for a great dinner, and across the street from the Cleveland Botanical Gardens. Breakfast was wonderful.2022-12-16"
"The hotel was nice and comfortable. The food was great.2020-02-18"
"The room was lovely and clean, and the hotel clerks were professional and helpful. Great place to stay.2018-10-15"
"The suite was comfortable and had good soundproofing. The hotel staff was courteous and responded promptly to our requests. The mattresses were a bit too soft, but that was the only problem. We enjoyed our stay and highly recommend it.2016-05-19"
"The room wasn't clean. Don't stay at this hotel.2021-01-27"
"The hotel was clean and well-kept, and the room was super comfortable. The staff was amazing. The shuttle to the airport and nearby attractions was helpful.2020-12-06"
"Reasonable walk to the clinic. We arrived early, and the hotel clerk got us into a room after a short wait. Excellent room, but it faced the brightly-lit parking lot. The drapes did block out the light when closed. The breakfast attendants were helpful. There was a little restaurant on the same block.2020-11-08"
"Great hotel. It was clean, and the staff was friendly.2020-10-28"
"The hotel was a bit worn, but it was clean and convenient, and the bed was comfortable. I wasn't crazy about the window AC. The employees were friendly and helpful, and a hot breakfast was available. The shuttle service to and from the Cleveland Clinic was prompt.2023-08-21"
"I had a pleasant stay at this hotel.2022-05-03"
"The hotel was clean, and the staff was courteous.2021-10-09"
On place pages like this, we order hotels from lowest cost to highest – except we list low-rated hotels at the bottom of the page.
Most of our competitors order these same hotels in other ways that make them more money.
How Do We Define Motel?
To us, motels are smaller lodgings that have rooms you can enter directly from the parking area.
At hotels, on the other hand, you can enter your room only through a hall inside the building.
Hotel Booking Tips
Beware of non-refundable reservations that could cost you a lot of money if you change or cancel them. +Non-refundable reservations are a gamble that will usually save you less than $10. If you make a $90 non-refundable reservation instead of a $100 refundable booking, you are betting $90 to win $10. Would you do that in Las Vegas? -
Don't assume you can cancel a non-refundable reservation without penalty if you notify the hotel weeks or even months in advance. +Often you cannot – because some hotels' profit strategy is to get paid more than once for the same room for the same night. -
Always read cancellation policies carefully before you make a reservation. + When is the latest date and time you can cancel without penalty? - More >
When you make a reservation, you will receive a confirmation email. Take a copy with you to the hotel.
The earlier in the afternoon you check into a hotel, the more likely you will get a room or suite that matches your preferences.
