"There was black mold in the corner of the room; when I called the front desk about it, the hotel clerk called me a liar and hung up on me.2022-12-06"
"This was the dirtiest hotel I've ever been in. It needed cleaning and renovation. I left early because of the poor condition of the place.2020-08-19"
"The hotel room was clean, and the front desk clerks were extremely kind and knowledgeable.2017-11-26"
"No toilet paper in the main bathroom. The check-in clerk was rude, and the pool was closed the entire time we stayed. Find another hotel.2016-07-20"
"This was my worst hotel experience. The price is cheap because it's a cheap place. No one was at the front desk when we arrived to check in. When we finally got our keys they didn't work, so we had to go back to the front desk. We got 3 different keys, and none of them worked. The elevator wouldn't stop on the 2nd floor. We asked for our money back and left.2016-06-07"
"The hotel room was cold, and there was no heat. WiFi cost extra. No coffee available, and the restaurant looked awful. I wouldn't stay here again.2022-09-11"
"I had to ask for a cot twice, and it took 30 minutes to get the extra towels I requested; I had to stop a housekeeper to get them. I expected better service at this hotel.2017-05-16"
"The hotel was extremely clean, and the employees were polite and helpful. I had a good stay.2015-10-20"
"The suite was well-lit and had an excellent bed and work desk. I loved the ottoman in the living area that doubled as a desktop. Good placement of electrical outlets. Nice common area with a fireplace.2017-02-07"
"Good location. The hotel clerks were cheerful, but the housekeepers and breakfast attendants could've been better. The bedsheets smelled like sweat, and the breakfast trays never got picked up.2016-05-11"
"Great location to access Bexley. I really liked the hotel suite layout and decor. I was at the end of a hallway, and it was quiet during the week I stayed. The kitchen was completely adequate for preparing meals. Housekeeping was inconsistent; the bedroom and bathroom were always spotless, but the wood floor in the kitchen never got mopped. They provided too much soap, but I didn't get replacement salt, pepper, tea, and scratch pads, even after leaving a note.2016-01-17"
"When I called because I was running late, the clerk said he'd cancel my reservation if I didn't arrive in 30 minutes. An OK hotel, but I wouldn't return or recommend it.2015-11-17"
"The hotel was beautiful, and the accommodations were clean and quiet. We had a top-floor suite with a fantastic view of the airport. I can't say enough about the staff; they were so pleasant and went out of their way to make us feel comfortable. Make sure to go to the breakfast buffet. We'll absolutely be back.2020-07-28"
"The hotel was beautifully designed and had many amenities. The employees were so friendly and helpful, they made our stay wonderful. We had a peaceful, affordable stay. The evening snacks and drinks were nice, and the hot breakfast buffet was delicious.2018-02-23"
"Our hotel room wasn't clean, and the front desk clerk wasn't concerned about it. There were food in the fridge, and no toilet paper was provided.2021-10-11"
"Nice hotel, but the AC wasn't working well. Everything else was good. Book it.2019-07-22"
"Clean hotel, and the employees were helpful. I'd definitely stay again.2015-05-19"
"I was impressed with how clean the hotel was. My only complaint was that I had trouble with my room key, and the front desk clerk was slow to appear so I could get my key issue resolved. I recommend staying here.2015-05-19"
"I hadn't realized the hotel charged a $50 security deposit. I couldn't regulate the room temperature, and it was too cold. 2021-01-18"
"The room was nice enough, but the hotel was dirty. The elevator floor was sticky. The dining area was unsatisfactory and not that clean. We waited 15 minutes for someone to come to the front desk and check us out even though it was 9:40 AM; everyone was at a staff meeting. Parking was confusing and inconvenient, and it wasn't easy getting to the back lot. Don't stay here.2017-04-08"
"Good rates. The hotel room was clean and quiet, and the staff was friendly. Awesome breakfast. Stay here.2016-12-06"
"The hotel room was clean and cozy. I had a great time. You won't be disappointed if you stay here.2016-04-13"
"Everything was clean, but the amenities were lacking. The pool was closed, and breakfast was packaged items.2021-05-24"
"The employees were extremely kind, but I wasn't happy about hearing the people in the adjoining hotel room.2020-01-15"
"Clean hotel. All the employees were nice and helpful. Good choice.2019-06-24"
"The hotel staff was welcoming and professional. They made sure I had a pleasant stay. The breakfast area was clean and nicely set up. I was pleased with how good I felt being around such pleasant personnel.2019-05-09"
"All the employees I interacted with were pleasant and helpful. I'll definitely stay at this hotel again.2018-10-25"
"The hotel was fine, but the shuttle stopped running at 11PM, which was disappointing.2021-12-25"
"The hotel lobby looked worn and tired. The room was more or less acceptable, but the bedspread was stained and there was hair on the shower wall. One of our group was bitten by something on the back of her leg. The front desk clerk was awesome. We left and returned to find ants all over, including on the sofa and attacking our snacks. I was disappointed overall.2020-09-21"
"The soundproofing at this hotel was awful; we heard the person upstairs into the wee hours of the morning. Good check-in and checkout. Not enough parking; I had to park along the side of the lot.2019-10-09"
"A perfect hotel stay. The room was great, and I was able to use the printer in the lobby. I definitely recommend staying here.2019-10-05"
"The hotel was extremely nice and clean, and the service was spectacular. There was even a kosher grocery store about 10 minutes away. Go for it.2019-08-25"
"The hotel was clean. My husband and I are in our 70s, and we had trouble walking to the parking lot.2021-05-10"
"The staff and service were great, but I expected nicer amenities than this hotel offered. There was no table in the room, and I didn't like the little package of tissues. Breakfast was disappointing.2019-02-13"
"The front desk clerk wasn't personable and made me feel unwelcome. The beds and pillows were uncomfortable, and the sink hardly drained. There were no available parking spots, so I had to pay to park across the street. Stay at another hotel.2018-11-10"
"I had a pleasant stay. The hotel was a little dated, but it was convenient to downtown, the convention center, and Arena District attractions. Breakfast was basic. Don't expect luxury, but the room was clean and the employees were friendly and accommodating.2018-04-05"
"The hotel room needed deep cleaning; there was a thick layer of dust around the edges. All the tables in the breakfast room were dirty. We left a day early. Don't stay here.2018-04-04"
"The hotel was convenient to restaurants and nightlife. The clerks were extremely helpful and friendly, and check-in was a breeze.2019-09-16"
"The hotel staff was nice and friendly.2019-01-24"
"The entire place was grimy and worn out. Housekeeping was unacceptable; don't expect a clean room. The hotel clerks were helpful, and the shuttle driver was friendly and accommodating.2018-04-04"
"The hotel was beautiful and clean, and the bed was comfortable. The only downside was that the only snacks available were at the welcome desk and weren't appealing. Only water or alcoholic beverages were available.2021-04-21"
"The hotel was nice and clean. The room was spacious, and the beds were comfortable. I'd stay here again.2022-11-14"
"There were flies in the room, and it wasn't that clean. The manager never called me as I requested. Consider another hotel.2022-08-21"
"The hotel was nice and clean, and the beds were comfortable. The staff was attentive, professional, and knowledgeable about local restaurants and activities. I recommend staying here.2022-03-27"
"Great hotel for a great price. The room was clean and quiet.2021-09-01"
"OK experience. The location was nice, but some of the hotel staff seemed upset with us for trying to change in the restroom while our room was being serviced.2020-01-13"
"Worth a stay, though housekeeping didn't vacuum under the sofa bed, and more blankets for it would've been nice. All the employees were so sweet and helpful. Due to limited parking, we opted for using valet service and recommend it. Wonderful breakfast. We had a pleasant stay. Stay here.2017-04-10"
"The room was comfortable and provided space for me to work. Wonderful hotel staff; they were friendly and helpful. I'd definitely stay here again.2016-05-09"
"I checked in, went to the room, and checked back out. It was extremely dirty, with stained walls and bugs and cockroaches on the floor and in the beds. It was disgusting. Don't stay at this motel.2022-09-05"
"The motel seemed overpriced. The room wasn't clean, and the shower water wasn't hot.2021-11-01"
"The motel was clean, and the employees were friendly. Stay here.2019-04-16"
"The motel was dirty, and the room smelled like chemicals. The beds and pillows were small. Convenient to the expo, but drive a little more to find a hotel that's clean.2019-03-18"
"The motel room was better than expected. It had a microwave, fridge, coffee pot, iron, and hair dryer. Everything was clean and in good condition. The bed was clean and comfortable. Friendly personnel. I highly recommend staying here for the low rates and good quality.2017-11-08"
Upper-midscale, smoke-free, full-service, downtown hotel
Connected to convention center
In downtown Columbus - near Nationwide Arena
12 floors, 377 rooms and suites
No swimming pool
Exercise room
Restaurant - lounge - room service
Free WiFi
Valet parking only - $35 per night
Pet friendly hotel
More >
- allows dogs up to 25 pounds in designated pet rooms only, 2 dogs per room - $50 per night fee for each dog. - Jan 2021 < Less
"A clean, beautiful hotel with excellent front desk service. Our room had a spectacular view of Nationwide Arena. We liked the Market Place restaurant, the coffee shop, and the valet service. Just book it.2022-10-09"
"The hotel was expensive, especially considering that it didn't have a pool. The bar area was too busy; I couldn't get served and had to leave to get some food. The breakfast food was cold even at 6:30 AM, but the coffee was OK.2022-05-11"
"Our hotel room had a lovely view. The bedding wasn't changed during our 4-day stay, and the floor wasn't vacuumed. I wasn't impressed.2019-09-16"
"We arrived at 4 PM and had to wait in line for an hour and 15 minutes; when we finally got to the counter, we were told that our room still wasn't ready. We were not impressed with this hotel.2017-03-22"
"Just a block from Nationwide Arena. Our hotel room was clean and comfortable, and all the employees were friendly and accommodating. We'd definitely stay here again.2015-10-16"
"Fabulous location. Everything was clean, and the hotel staff was super helpful and courteous.2019-04-29"
"The hotel room was clean and beautiful, and the room was clean. I appreciated the walkway to the convention center. The valet attendants were awesome; take advantage of the service.2018-03-31"
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Hotel Booking Tips
Beware of non-refundable reservations that could cost you a lot of money if you change or cancel them. +Non-refundable reservations are a gamble that will usually save you less than $10. If you make a $90 non-refundable reservation instead of a $100 refundable booking, you are betting $90 to win $10. Would you do that in Las Vegas? -
Don't assume you can cancel a non-refundable reservation without penalty if you notify the hotel weeks or even months in advance. +Often you cannot – because some hotels' profit strategy is to get paid more than once for the same room for the same night. -
Always read cancellation policies carefully before you make a reservation. + When is the latest date and time you can cancel without penalty? - More >
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