"The hotel was tucked away from the main road, and the sign was small. Extra lovely accommodations, and the staff was professional. They were gracious and apologetic when the alarm woke everyone up.2016-03-15"
"We've stayed at this hotel many times. The staff is so kind. Go for it.2021-09-19"
"Easy to find even at night. The hotel room was clean and well-maintained, and dogs were allowed. The beds were exceptionally comfortable. The front desk clerk was nice, helpful, and even pet our dog. 2020-02-19"
"I've never been treated so poorly in my life. Because of my handicap, I requested a 1st floor room and checked in with my dog. I put the Do Not Disturb sign on the door while I was at medical appointments, but the hotel manager insisted on entering the room to shampoo the carpet. I said no because my dog would be there alone, and she screamed at me. When I returned, she'd locked me out and said I couldn't get back in unless I paid the pet fee immediately, even though I wasn't checking out until morning. Don't stay here.2019-04-22"
"Convenient to many restaurants, the airport, and both I-26 and I-40. The hotel was adequate but nothing exceptional.2017-08-22"
"A dog-friendly hotel. The room was clean but smelled bad.2016-06-14"
"The hotel was clean, and the staff was efficient and kind. Stay here.2019-12-15"
"This hotel was perfection. Close to restaurants, and there was a 24-hour airport shuttle. The room was clean and beautiful, and the staff was attentive and informative. I was thoroughly pleased.2018-10-19"
"All the hotel employees were courteous and helpful. Good breakfast, especially the fresh cut fruit. Appreciated the airport shuttle. Enjoy your stay.2016-08-29"
"The hotel was nice and clean, and the staff was courteous. Breakfast was much better than most, and the airport shuttle was appreciated. An excellent place to stay for a fair price.2016-02-05"
"The hotel clerks were helpful and friendly.2022-04-12"
"A pleasant experience. Good value, too. The hotel and pool were nice, the service was good, and I liked the breakfast.2019-03-05"
"An average hotel with outstanding personnel.2017-04-11"
"Great location, especially if you're visiting the Biltmore Estate. Also convenient to downtown. I was able to check in early after a long trip, which I really appreciated. The hotel staff was friendly and should be commended. I highly recommend staying here.2016-11-16"
"Great location near the Biltmore Estate. The hotel was clean and comfortable. Friendly staff and wonderful breakfast.2016-11-12"
"The motel was clean, and the beds were comfortable.2021-11-08"
"The motel room was clean, comfortable, and had a chair, fridge, and microwave. Good place to stay.2020-11-21"
"The motel, lobby, and room were clean. The mattress was quite firm. The TV remote control didn't work, but within 5 minutes of calling the front desk about it, a new one was brought to the room. Parking was limited. 2020-10-17"
"I needed and got a 1st floor room, but still had to use stairs to get to the breakfast area. The TV remote control was terrible. The motel didn't have an elevator.2019-11-07"
"The hotel was nice and clean, and the staff was courteous. I had a pleasant stay.2018-12-10"
"Clean hotel and great beds. All the employees were helpful.2018-11-21"
"Nice hotel with clean rooms and friendly employees.2016-12-02"
"The hotel was pet-friendly and extremely nice.2016-10-03"
"Nice hotel. Our room was clean and spacious. Plenty of hot water and water pressure for showers except for the last morning of our stay. The front desk clerk was accommodating. I mentioned that it was our anniversary, and we returned to complimentary wine and chocolate-covered strawberries. The warm cookies were a nice touch. Stay here.2016-01-06"
"Beautiful area just a short drive to Memorial Mission Hospital and the Asheville Regional Airport. Clean, comfortable room. The bed was perfect, but the dresser space was limited and the microwave was just inches off the floor. Our room had a shower but no bathtub; the shower didn't have a chair or hand-held showerhead. The hotel staff was friendly and helpful. Great coffee available 24/7, along with fruit-infused water. There was a Ruth's Chris Steakhouse right down the street, as well as other dining options.2019-09-13"
"The hotel room was small, and check-in wasn't until 3 PM, which was inconvenient. No coffee in the lobby. Don't expect to be able to check in early.2020-02-22"
"Nice room. There was a mix-up with our room, but we were given a discount. The hotel staff was nice and kept apologizing for the mistake. The coffee maker in our room didn't work, but it was quickly replaced. Good breakfast with lots of choices at the restaurant. We'd definitely stay here again.2017-12-21"
"The hallway and room smelled musty, and the room wasn't very clean. It was old and needed repairs, and there was hair in the shower. The hotel clerk was efficient, but he wasn't friendly. Don't stay here.2015-09-14"
"Good hotel for the price. The room was more than adequate, though the bathroom needed some sprucing up. Nice staff and good breakfast.2015-08-25"
"Close to main attractions and restaurants. Hotel room was nice and clean, but the heater was too loud. Front desk clerks were helpful and friendly. Good breakfast, and the attendant was helpful. I'd stay again.2015-03-12"
"Easy access to the interstate; convenient to Biltmore - room smelled musty - bedsheets were stained and didn't smell fresh - I called the front desk to get replacement sheets, but had to get them myself since housekeepers had left for the day; clerk handed me a wadded up ball of sheets that looked like they'd been pulled off another bed - when I changed the sheets, I noticed stains on the mattress - clerk quickly moved me to another room at my request; it was in another building and was fine - hallways looked run-down and dull - plenty of food at breakfast, but the biscuits weren't fully cooked, and the toast sticks were stale - not a good place to stay.2012-07-01"
"Great location. The hotel was nice, clean, and new. There was a toddler running back and forth in the room above ours, but it was quiet by 11 PM. Good staff. It was difficult to get out of the parking lot to make a left turn onto the busy street. I'd stay here again.2020-07-03"
"The hotel was clean, and the staff was helpful. My stay was so good; I recommend it.2021-04-21"
"Great location. The hotel was quiet, and I loved the decor. Don't miss breakfast; it's really well done.2019-01-13"
"We had an enjoyable stay. The hotel was brand new, and it was bright, airy, and inviting. The room was spacious, and the bed was comfortable. Good water pressure and plenty of hot water in the shower. Our room was next to the elevator, but we heard nothing. The staff was helpful and accommodating, and breakfast was substantial. We were so happy we found this gem.2018-09-23"
"Convenient to the outlet mall and Lewis Ballpark. The hotel looked recently renovated, and everything was clean and comfortable. The front desk clerk was friendly and responsive when we asked for extra blankets.2020-08-10"
"Good location near restaurants. The rates were reasonable. The hotel was being renovated, but the staff was friendly and attentive, and breakfast was good.2019-08-22"
"Good location and rates. The hotel was nice, clean, and comfortable, and I enjoyed the breakfast.2019-04-16"
"An excellent hotel with reasonable rates. The room was clean, and the employees were friendly and accommodating. Good continental breakfast with a variety of choices. I recommend staying here.2018-03-30"
"Not a good hotel stay. No heat in the 1st room, so I had to change rooms. No grab bars in the shower; I fell, and the staff showed little concern.2020-03-05"
"An excellent hotel, but be aware that there's another one just a block away. The room was clean and spacious, with a great floor plan. The staff was friendly. I'd give this place 5 stars.2020-02-13"
"The hotel staff was awesome. I had a relaxing stay.2019-01-31"
"Convenient to the hospital and many other things. The hotel was clean. We were pleased with our room, and all the employees were friendly. The breakfast bar food was delicious, and the attendant was so very pleasant. Stay here.2019-01-30"
"Great experience. The hotel was clean and convenient. This is an excellent choice.2019-01-12"
"My hotel stay was horrible. The room was dirty, and there was food in the fridge from previous guests. The bathroom was infested with roaches. The keys didn't unlock any of the exterior doors. Don't stay here.2021-09-07"
"The phone didn't work; the hotel clerks said they could hear me when I called, but I heard nothing on my end. There was no hot water for showers. Find another place to stay.2018-12-27"
"This hotel was just a place to sleep. The price was right.2015-10-13"
I have never found a hotel booking site so easy to use. I had my room booked in less than a minute. The hotel where I had planned to stay had an issue. I was panicking. I clicked on HotelGuides' website, got a room, and checked in 15 minutes later.
- Emily Bryant
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Most of our competitors order these same hotels in other ways that make them more money.
How Do We Define Motel?
To us, motels are smaller lodgings that have rooms you can enter directly from the parking area.
At hotels, on the other hand, you can enter your room only through a hall inside the building.
Hotel Booking Tips
Beware of non-refundable reservations that could cost you a lot of money if you change or cancel them. +Non-refundable reservations are a gamble that will usually save you less than $10. If you make a $90 non-refundable reservation instead of a $100 refundable booking, you are betting $90 to win $10. Would you do that in Las Vegas? -
Don't assume you can cancel a non-refundable reservation without penalty if you notify the hotel weeks or even months in advance. +Often you cannot because some hotels' profit strategy is to get paid more than once for the same room for the same night. -
Always read cancellation policies carefully before you make a reservation. + When is the latest date and time you can cancel without penalty? - More >
When you make a reservation, you will receive a confirmation email. Take a copy with you to the hotel.
The earlier in the afternoon you check into a hotel, the more likely you will get a room or suite that matches your preferences.