"The hotel was pleasant, though the bed pillows were flat. Easy walk to CVS and Earth Fare, and a shuttle was available. Bring your swimsuit.2023-04-07"
"The hotel was hard to find, but it was nice. The room was comfortable, but I could hear people walking around. Good TV, but there was no channel guide. Friendly staff and good breakfast.2022-11-27"
"Great rates. The hotel was clean and nicely decorated. The bed was comfortable. Friendly staff, too. Stay here.2022-01-23"
"The hotel was clean and comfortable.2019-06-01"
"The hotel looked new, and the room and bathroom were clean and modern. The front desk clerks were welcoming and helpful. Excellent breakfast options, and the common area was warm and inviting. The only negative was that the elevator was slow. Book it.2016-11-16"
"I had an excellent stay. The staff allowed us to check in 3 hours early, and went above and beyond our service requests. They were all helpful and friendly. This hotel is a great choice.2021-08-11"
"Great location. The hotel employees were friendly.2017-07-26"
"Nice hotel with friendly personnel. The Moscow Mule I got was good.2017-07-24"
"Walk to downtown; easy access to all kinds of fun, and there were lovely restaurants nearby. The hotel staff was friendly.2017-06-04"
"Best location for entertainment venues. The hotel room was great, and all the employees were pleasant and helpful. Just stay here.2016-02-26"
"Great experience. The room wasn't large, but it was laid out well. The staff was pleasant and helpful. The rooftop pool would be great in summer, and the lobby bar was a lot of fun. The pool table was a nice touch. This was the most pet-friendly hotel I've ever stayed in; there were dogs everywhere.2020-01-07"
"Great downtown location near restaurants, stores, and breweries. This was our 2nd stay here, and we had another good experience. The staff was highly attentive. If you're looking for a quiet Asheville experience, this hotel may not be for you.2016-10-12"
"Centrally located. Amazing hotel with lots of activity and excellent personnel. It was quite pet-friendly and had great amenities. I loved the open space in the lobby. Not suitable for people wanting peace and quiet.2016-03-22"
"Great location if you want to enjoy Asheville on foot. Convenient to good restaurants. We loved the architecture and the cutting-edge features of the room and lobby. The hotel staff was friendly and non-patronizing. The garage only had a 7-foot clearance, so we had to remove the racks from our commercial van to enter.2016-02-03"
"Overall, a good hotel for a good price. Great location and plenty of parking. The room smelled musty and wasn't cleaned one day, and the bathtub didn't have no-slip strips. The employees were nice, but the hotel seemed understaffed. Breakfast wasn't hot.2018-05-18"
"Excellent location. The hotel room was nicely updated but had an odor, and we heard barking dogs. Great staff. Ask for a room away from the busy highway. Good place for a short stay.2016-12-30"
"I wasn't really impressed with this hotel, though it was within walking distance of downtown. It was overpriced and mediocre.2016-06-23"
"Great location. Nice, clean hotel room with good coffee. Ask for a room that's not in the basement area.2016-03-08"
"Good location; walk to downtown and US Cellular Center. The hotel was comfortable and clean, and the employees were friendly and helpful. I'd stay here again.2016-02-23"
"The room was comfortable and clean, and the hotel staff was pleasant and informative. We liked being able to walk to attractions. The breakfast buffet was pricey, so we ordered off the menu the next day.2018-04-12"
"Great experience. The hotel was nice and in a good location.2018-03-29"
"The hotel was close to everything but overpriced. My room was dusty in unexpected places, but it was otherwise comfortable.2016-10-27"
"Good location. The hotel room was great, and service was excellent.2016-05-13"
"Not a good hotel stay. No heat in the 1st room, so I had to change rooms. No grab bars in the shower; I fell, and the staff showed little concern.2020-03-05"
"An excellent hotel, but be aware that there's another one just a block away. The room was clean and spacious, with a great floor plan. The staff was friendly. I'd give this place 5 stars.2020-02-13"
"The hotel staff was awesome. I had a relaxing stay.2019-01-31"
"Convenient to the hospital and many other things. The hotel was clean. We were pleased with our room, and all the employees were friendly. The breakfast bar food was delicious, and the attendant was so very pleasant. Stay here.2019-01-30"
"Great experience. The hotel was clean and convenient. This is an excellent choice.2019-01-12"
"Attractive, modern design. The hotel lobby was spacious, and the room was a generous size. The entire staff was attentive and friendly. Book a king room facing the green hillside.2022-08-15"
"Close to Biltmore and other attractions. The hotel room was clean, quiet, and well-maintained, and the staff was hospitable. Excellent food service in the lobby. I enjoyed my stay.2021-02-02"
"Good hotel. No free breakfast, though.2021-01-10"
"A fantastic experience. The hotel was so clean it sparkled, and the entire staff was helpful, friendly, and professional. The housekeeping staff was the best. Absolutely stay here.2020-11-06"
"Great location. The hotel was nice, clean, and new. There was a toddler running back and forth in the room above ours, but it was quiet by 11 PM. Good staff. It was difficult to get out of the parking lot to make a left turn onto the busy street. I'd stay here again.2020-07-03"
"The hotel room was small, and check-in wasn't until 3 PM, which was inconvenient. No coffee in the lobby. Don't expect to be able to check in early.2020-02-22"
"Nice room. There was a mix-up with our room, but we were given a discount. The hotel staff was nice and kept apologizing for the mistake. The coffee maker in our room didn't work, but it was quickly replaced. Good breakfast with lots of choices at the restaurant. We'd definitely stay here again.2017-12-21"
"Minutes from UNCA and downtown. The hotel wasn't cheap, but we got a lot for the price. Our suite was spacious and comfortable, and the kitchen was well-appointed. We were at the end of the hallway and heard no noise other than plumbing noise from the room upstairs. The view was spectacular. Nice exercise room with filtered cold water. The lobby and 1st floor were being renovated during our stay, but it caused no difficulties. Breakfast was good and convenient, and it was nice to have a glass of wine in the evening. We loved the shuttle service.2016-03-15"
"Nice hotel and pleasant employees. Stay here.2016-02-24"
"Nice place to stay. The hotel was convenient to the VA hospital.2022-09-18"
"The hotel was close to fine dining, shopping, and entertainment. Everything was clean and comfortable. Nice enclosed pool and whirlpool with a view of the outdoor seating area and fire pit.2018-04-19"
"This hotel is an excellent place to stay. I'll be back.2017-11-13"
"Hotel was nice, clean, and quiet. Staff was courteous and friendly.2015-03-22"
"The hotel room was large. Breakfast wasn't complimentary.2022-12-09"
"Clean hotel and great beds. All the employees were helpful.2018-11-21"
"Nice hotel with clean rooms and friendly employees.2016-12-02"
"The hotel was pet-friendly and extremely nice.2016-10-03"
"Nice hotel. Our room was clean and spacious. Plenty of hot water and water pressure for showers except for the last morning of our stay. The front desk clerk was accommodating. I mentioned that it was our anniversary, and we returned to complimentary wine and chocolate-covered strawberries. The warm cookies were a nice touch. Stay here.2016-01-06"
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Hotel Booking Tips
Beware of non-refundable reservations that could cost you a lot of money if you change or cancel them. +Non-refundable reservations are a gamble that will usually save you less than $10. If you make a $90 non-refundable reservation instead of a $100 refundable booking, you are betting $90 to win $10. Would you do that in Las Vegas? -
Don't assume you can cancel a non-refundable reservation without penalty if you notify the hotel weeks or even months in advance. +Often you cannot – because some hotels' profit strategy is to get paid more than once for the same room for the same night. -
Always read cancellation policies carefully before you make a reservation. + When is the latest date and time you can cancel without penalty? - More >
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The earlier in the afternoon you check into a hotel, the more likely you will get a room or suite that matches your preferences.
