"Our room was clean and smelled fresh, and housekeeping did an excellent job. Plenty of towels were provided. The 3rd floor was quiet, with quick access to the main floor. Pets were allowed on the 1st floor, but we didn't notice any lingering odors. The common areas were clean and well-stocked. The hotel staff was professional and courteous, and we were able to check in a bit early.2019-10-21"
"I didn't have any problems. Stay at this hotel.2018-06-11"
"The hotel was clean, and we loved the comfortable beds. Great place. We were impressed.2016-03-16"
"There was blood on the bedsheets in the 1st room, so we were moved to another room. The pillows were small. Breakfast needed improvement. Don't stay at this hotel.2019-09-23"
"Outstanding accommodations, excellent staff, superb pool, and great breakfast. Stay at this hotel; it's the best.2017-08-10"
"Clean hotel with welcoming employees.2016-08-13"
"The staff was friendly and let me check in early, but the pool was way too hot, and the whirlpool was cold as ice. I was disappointed because I chose this hotel mostly for those features. Great breakfast.2016-03-21"
"Clean hotel. Breakfast was delicious and included waffles and biscuits with gravy.2015-12-07"
"The hotel atmosphere was nice, and I loved the late checkout. The bed was comfortable, but the blanket was stained, so I removed it. The AC made a rattling noise, and the toiletries were sparse. Bring ear plugs to block out highway noise. Limited variety of food at breakfast.2018-05-09"
"The hotel staff was friendly and helpful. Go for it.2018-05-08"
"Good place to stay for racing activities, and convenient to Concord Mills shopping. I recommend this hotel.2017-11-07"
"An excellent hotel. I had no problems. Breakfast was available.2017-06-01"
"This hotel was excellent. The staff was conscientious and helpful, and breakfast was great. Stay here.2022-06-14"
"People smoked outside the hotel entrance. The room was good and clean, but the sofa bed mattress cover needed to be replaced. No in-room coffee; I didn't enjoy having to go to the lobby for coffee.2020-10-29"
"Close to everything. Great hotel with friendly employees and a good breakfast.2018-11-06"
"The hotel room was too warm and wouldn't cool down.2018-07-03"
"A pleasant experience. The hotel was super clean, and the service was great. Definitely the place to stay.2017-12-14"
"No hot breakfast because of Covid; the front desk clerk just said there were some to-go boxes if I wanted breakfast. Don't stay at this hotel.2021-02-17"
"The hotel was convenient and clean.2015-05-30"
"I hated the hotel room. It was old, dirty, and smelly. There were no tables, and the closet couldn't be opened if the bathroom door was open. I hated this place.2015-05-27"
"We had a comfortable stay at this hotel. The staff was friendly and helpful. I'd recommend it to everyone.2015-05-20"
"Many restaurants in the immediate area. Hotel was clean and pet-friendly. All the employees were nice. Enjoyed the indoor pool, and the exercise equipment was adequate. Good breakfast buffet. A great choice; we'd stay again.2015-03-08"
"Convenient to the speedway, and there were several great restaurants just across the street. We had a relatively quiet 2-night stay. Clean room and excellent housekeeping.2015-10-27"
"The hotel was clean, and the staff was accommodating; there was even a special party for patrons after the NASCAR race. The continental breakfast food was always stocked. My only complaint was the bed. Great experience.2015-05-30"
"Hotel staff was inconsiderate and uncaring.2015-05-05"
"This hotel is the place to stay if you're going to a concert at PNC Pavilion. The reception area was a little hard to find; it's on the far left behind the exercise room.2019-06-14"
"This is a nice, extended-stay hotel near PNC Music Pavilion and Charlotte Motor Speedway. Our 1-bedroom suite consisted of 2 truly separate rooms, and the bedroom had a door. Lots of amenities, including a pool, exercise room, basketball court, putting green, market, and laundry room. There was also a free hot breakfast, and lots of dining options nearby.2018-10-08"
"Nice hotel. Book it.2018-07-16"
"Convenient to the Charlotte area. The hotel was new and beautiful, and had a indoor pool, exercise room, basketball courts, outdoor fire pit, and attractive breakfast area. Take advantage of the fully-equipped kitchen if you're staying more than a few days. The employees were incredibly nice and provided excellent service. I had a truly pleasant stay with my pet, and the staff was accommodating to us both. Nice green spaces for pets. A lovely place to stay.2016-12-20"
"Nice hotel room. The staff was helpful.2016-08-16"
"The motel room was dirty and unkempt. I immediately asked for a refund and left. Don't stay here.2021-06-27"
"The motel was reasonably priced and close to activities. Decent room if you like a simple setup. The staff was friendly and helpful.2019-08-19"
"Avoid this motel at all cost. The room had ants, smelled like smoke, and there was garbage under the bed. There was mold in the shower and on the shower curtain. The back door was propped open all night.2019-07-23"
"The TV didn't work, so someone had to come hook it up. The remote control only worked to turn it on and off and change the volume. No ice bucket in the room. The hallway carpet was dirty. I don't recommend this motel.2019-05-16"
I’ve been using HotelGuides for over 8 years. The agents are very helpful, and they try to accommodate every request. I like that when they email a booking confirmation to you, they include the hotel's address as well as its interstate exit number.
- Diana Ward
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Hotel Booking Tips
Beware of non-refundable reservations that could cost you a lot of money if you change or cancel them. +Non-refundable reservations are a gamble that will usually save you less than $10. If you make a $90 non-refundable reservation instead of a $100 refundable booking, you are betting $90 to win $10. Would you do that in Las Vegas? -
Don't assume you can cancel a non-refundable reservation without penalty if you notify the hotel weeks or even months in advance. +Often you cannot because some hotels' profit strategy is to get paid more than once for the same room for the same night. -
Always read cancellation policies carefully before you make a reservation. + When is the latest date and time you can cancel without penalty? - More >
When you make a reservation, you will receive a confirmation email. Take a copy with you to the hotel.
The earlier in the afternoon you check into a hotel, the more likely you will get a room or suite that matches your preferences.