"Good location for a college visit. This was a beautiful hotel with friendly employees. The room was clean, and I loved the hardwood floors. Check-in and checkout were smooth and quick. The waitress at breakfast was slow, but that was my only complaint.2017-08-23"
"The hotel location was great.2016-03-23"
"Convenient location. Nice hotel room, and the staff was friendly. One elevator was out of service during my stay.2016-03-03"
"The hotel was lovely, and the room was clean, spacious, and airy. The staff couldn't have been more helpful and friendly. There was a patio in the middle of the building with seating areas under a big, live oak; it was a great place to have coffee in the morning.2019-06-26"
"Everything about this hotel was exemplary. The location, room, and service were all 5-star, and the staff greeted me and treated me like a valued person. I highly recommend staying here.2019-02-25"
"The room wasn't that clean; there were grapes on the floor. The view was beautiful, but the windows had fingerprints on them. There was a lot of dust on the desk. The lobby was nice, clean, and inviting. I highly recommend this hotel.2022-01-06"
"This was one of the more enjoyable hotel stays we've had in our trips to Charlotte. Great location and friendly personnel.2021-09-27"
"We had a pleasant stay at this hotel.2015-10-20"
"Good location. Nice, pet-friendly hotel. The staff was helpful and friendly. The bathtub didn't drain well, but the front desk staff took care of it immediately. We enjoyed the pool area and other amenities. Try it; you'll like it.2015-09-03"
"The AC in our hotel room didn't work, so we had to move to another room. The AC worked, but it made a noise every 4 minutes.2022-08-15"
"Convenient downtown location. We had a restful stay. The hotel had a shuttle, but it wasn't always available when we needed it. The bar and dining area should've been separated, but the food and wait staff were wonderful.2022-05-03"
"Clean hotel with pleasant personnel. I was surprised by the parking fee.2021-01-15"
"The hotel was reasonably priced and conveniently located. Covid precautions were in place. The staff was friendly and efficient. I was quite satisfied.2020-11-20"
"The hotel was clean, and the bed was comfortable. Every single employee was helpful and pleasant. If you want a quiet place to relax, this is the place for you.2020-09-30"
"Great hotel. The room was nice, comfortable, and clean. Good valet. Ask for a room with a view.2023-05-15"
"Nothing to do in the area, and there was no hotel shuttle. The staff was polite, and breakfast was OK.2016-12-14"
"Beautiful hotel with great views if you're on a higher floor. The room was spacious, clean, and upscale. I loved it. The staff was informative and friendly, and answered all my questions. Stay here.2016-04-21"
"Be aware that this hotel doesn't take cash as payment. The room was spacious, but the lighting was poor, and there were no mirrors. The TV was in an awkward position. Some employees were friendly and polite, but the front desk clerks and valet were extremely rude to us. We were less than impressed.2015-09-30"
"We stayed at this hotel when our flight was cancelled, and it was so nice it almost made up for the travel delay. Beautiful view and clean, comfortable room. Amazing customer service. Fantastic place, but you have to pay for the experience. The rooftop pool was the size of a large hot tub.2015-07-21"
"Nice hotel, and I liked the convenience to the stadium.2017-01-02"
"Great room and food, but the service and extra fees really upset me. The hotel charged extra for Internet access and parking.2016-09-06"
"The hotel staff was extremely helpful and friendly.2016-08-02"
"Just 3 blocks from Bank of America Stadium and half a block from the NASCAR Hall of Fame. Close to I-277 and convenient to restaurants and bars. Awesome staff and quick check-in. Had a buffet breakfast on Sunday, and the food was delicious. Had to pay $20 a night for parking. I'd definitely stay at this hotel again.2015-11-05"
"The hotel was nice and clean, and the staff was helpful.2023-03-02"
"Everything was so clean, and the bed was comfortable. All the employees were pleasant and helpful. Good breakfast. No on-site restaurant.2018-04-18"
"Right across from Spectrum Center and a short walk to EpiCenter. The hotel room was much better than we expected. We were on the 15th floor and didn't have any problems with noise. We enjoyed our stay and will definitely return.2018-04-05"
"It was great staying at a hotel just across the street from Spectrum Center.2018-02-13"
"Everything was fine with my overnight stay. The hotel offered a glass of wine and some vegetables in the early evening, which was nice.2023-04-28"
"Lots of things to do within walking distance. Awesome accommodations. The entire staff was excellent. Limited shuttle hours. We'll definitely stay at this hotel again.2018-09-04"
"Great hotel stay. All the employees were helpful.2017-04-17"
"A pleasant experience. Nice location near Epic Center. The hotel was clean and well-maintained.2016-03-03"
"The beds in my hotel room were too hard, and I didn't like having the sink outside of the bathroom. No exhaust fan in the bathroom, and there wasn't enough hot water for showers on the weekend. Breakfast was expensive.2015-10-15"
"Great customer service. This hotel is a nice place to stay.2018-09-11"
"This hotel is a nice place to stay.2018-09-03"
"Nice hotel. No vending machines, so anything you purchase in the lobby has an added restaurant tax.2017-11-01"
"Great location. The hotel pool wasn't heated.2017-08-07"
"Good location. The hotel and room were clean, bit it was hard to find my way around. I didn't like having to take 2 elevators from the parking area to our room. The fire alarm went off at 3 AM, and it was hard to find the evacuation point.2017-07-25"
I’ve been using HotelGuides for over 8 years. The agents are very helpful, and they try to accommodate every request. I like that when they email a booking confirmation to you, they include the hotel's address as well as its interstate exit number.
- Diana Ward
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Most of our competitors order these same hotels in other ways that make them more money.
How Do We Define Motel?
To us, motels are smaller lodgings that have rooms you can enter directly from the parking area.
At hotels, on the other hand, you can enter your room only through a hall inside the building.
Hotel Booking Tips
Beware of non-refundable reservations that could cost you a lot of money if you change or cancel them. +Non-refundable reservations are a gamble that will usually save you less than $10. If you make a $90 non-refundable reservation instead of a $100 refundable booking, you are betting $90 to win $10. Would you do that in Las Vegas? -
Don't assume you can cancel a non-refundable reservation without penalty if you notify the hotel weeks or even months in advance. +Often you cannot because some hotels' profit strategy is to get paid more than once for the same room for the same night. -
Always read cancellation policies carefully before you make a reservation. + When is the latest date and time you can cancel without penalty? - More >
When you make a reservation, you will receive a confirmation email. Take a copy with you to the hotel.
The earlier in the afternoon you check into a hotel, the more likely you will get a room or suite that matches your preferences.