Ballantyne Hotels – Charlotte, NC

"Nice, comfortable room and great customer service. I'd stay at this hotel again.2015-10-01"

"Very friendly and helpful staff - cool modern decor and energy efficient features - comfortable bed - charging station on the desk is a big plus - convenient to shopping & restaurants - hotel has nice bar area.2013-08-01"

"Safe location near almost everything. The room was comfortable. I was pleased with the hotel, staff, and amenities. From check-in to checkout, I was provided with excellent service. I used the express checkout, but the front desk clerks asked if we enjoyed our stay and welcomed us back as we were leaving. I definitely recommend staying here.2017-03-21"

"The hotel staff was friendly. Everything went well.2017-02-25"

"Rates seemed high for a hotel located in the middle of nowhere. Hotel was nice, but the room was spartan and amenities were nonexistent. A mediocre place to stay.2015-01-22"

"The hotel was clean and comfortable. Had an indoor pool and whirlpool.2015-12-08"

"The room was clean, and the hotel employees were so friendly. I'll be back.2021-10-14"

"Nice hotel; we were impressed with the cleanliness, and the bed was comfortable. Good breakfast buffet, too. Stay here.2019-02-05"

"Nice hotel. I had a fabulous stay.2018-07-26"

"I loved this hotel. It was clean and easy to access. Stay here.2020-11-28"

"The hotel room had a kitchenette, which was really convenient. Definitely stay here.2018-01-03"

"The hotel was nice and clean, and the rates were decent. We enjoyed our stay, but didn't appreciate having to pay $4 for a bottle of water, and the group of men drinking in the hallway made us uncomfortable.2020-01-14"

"The hotel was clean and nice, and the front desk clerks were pleasant, welcoming, and accommodating. Good breakfast. Great place to stay.2022-06-24"

"The hotel room was clean and comfortable, and the staff is great. I've stayed here a few times. Good breakfast options, and Covid precautions were in place. Great restaurant choices across the street.2021-08-23"

"Nice accommodations and good breakfast. No vending machines at the hotel, though, and the prices for snacks at the front desk were exorbitant.2018-12-28"

"The hotel room was nice and spacious, and the employees were pleasant.2023-05-03"

"The hotel was nice and dog friendly. The sofa in my room was uncomfortable, though. Great breakfast.2019-03-29"

"The hotel room was comfortable and clean, but the studio suite didn't have a separate bedroom. The check-in clerks were friendly.2018-11-09"

"Good access to the highway and mall. The hotel was nice and clean, and I liked the outdoor courtyard and beautiful fire pit.2019-07-07"

"The hotel was close to stores, restaurants, and a church. The room was clean, and all the employees were super pleasant.2019-04-24"

"I was pleasantly surprised by the clean, spacious accommodations. Hotel staff was courteous. Stay here; you won't be disappointed.2015-04-11"

"The hotel was quite basic and not worth the price. The room was dirty and smelled bad, and the staff wasn't friendly. There are plenty of other options.2018-12-29"

"The hotel staff was friendly and helpful. This is the place to stay.2018-01-22"

"The hotel was clean. The bedsheets and towels were crisp and white. My studio had a kitchenette, but no utensils. The decor was dated. Friendly staff. Fine for short stays.2016-06-14"

"The hotel was clean and conveniently located. The staff was friendly.2022-01-29"

"The hotel clerks were courteous and professional. Great place.2015-10-13"

"The hotel was great, and the front desk clerk was helpful.2018-03-15"

"The hotel was clean and conveniently located. Nice room for the price. The hotel clerk was awesome.2017-09-05"

"Hotel was quiet and clean. The employees were helpful and friendly. Good food, too. Nice place to stay.2015-04-17"

"The motel was a little better than average, but the WiFi was terrible.2018-07-09"

"The motel room was hot when I arrived, and it took a few hours to cool off after I turned off the AC. There was a slight smell of mildew. The curtains didn't fully close, so light came in the window. No alarm clock. There seemed to be a lot of paperwork at checkout, and I didn't like that my ID was copied. Consider other options.2018-06-28"

"Poor value. The motel room was tiny and dirty. The amenities were slim to none, and the appliances didn't work. The employees were rude and unaccommodating. I don't recommend staying here.2016-03-29"

"Room was clean and well-suited for business travelers. I was pleasantly welcomed by the front desk clerk. Easy check-in. Try this hotel; you'll love it.2015-03-28"

"The hotel was close to restaurants and shops. Amazing room; I found nothing wrong. The staff was helpful and attentive.2018-12-11"

"An excellent experience. This hotel was a wonderful place to stay.2018-09-06"

"Convenient to Elevation Church. Nice, clean room with comfortable beds and lots of pillows. The hotel clerk was so nice and friendly, and check-in was quick. Good breakfast. Stay here.2018-03-29"

"Good hotel for the price. No maintenance at night, though; the breaker tripped while I was using the microwave, and it took about 30 minutes for the front desk clerk to re-set it. Breakfast was pretty good.2019-05-06"

"The hotel was clean and safe, and the employees were helpful. We were impressed and recommend staying here.2018-02-14"

"I had a pleasant stay. The hotel was clean, and the staff was friendly.2017-05-23"

"Convenient to Carowinds, and there was a mall across the street. Plenty of restaurants nearby, too. The hotel and room were clean, and the room was large and had a sofa. The continental breakfast was adequate, and the dining area was large. I had a pleasant stay.2019-08-06"

"Ni room. I loved having a kitchen, and the noon checkout was nice. The staff was friendly. Stay at this hotel.2018-09-04"

"A wonderful experience. Plenty to do and places to eat right outside the front door. By all means, stay at this hotel.2021-11-28"

"Great place in a great location. The hotel was clean, and the staff was polite. I'd definitely stay here again.2021-09-08"

"The hotel wasn't clean. The mattress was OK, but the headboard was dirty. Good water pressure in the shower, but the paint job in the bathroom was poor. The electrical outlet in the bathroom didn't work, and the smell of smoke came in through the exhaust. The wallpaper in the bathroom odd the lobby was peeling. There was trash and food spills in the elevators and hallways. The only ice machine was on the ground floor. Only decaf coffee was available. Don't stay here.2022-04-03"

"The 1st room had peeling paint, and the bathroom was dirty and had black mold. No hair dryer in the 2nd room, and no shower caps were available. Stay at another hotel.2016-11-29"

"Great price. The hotel was nice and clean, though there was some work being done. The maintenance man was helpful in assisting with our sick child. Great staff. Highly recommend.2016-04-02"

"The hotel room was clean, and so was the pool. Nice staff.2022-06-22"

"The hotel was great and really clean, but someone broke into our vehicle while it was parked on the road on the side of the building.2016-12-01"

"The housekeepers were noisy outside my 1st floor room. An OK hotel stay overall.2015-05-28"

"The hotel room was filthy. There was food on the floor. No vanity or mirrors. Don't stay here.2021-05-26"

"Don't waste your money at this hotel. The room was damp, had bugs, and smelled bad, and the light fixture was full of bugs. There was hair in the bathtub, and the toilet wasn't bolted to the floor.2018-08-12"

"The hotel was under construction. The bed was comfortable, but that was the only positive. The TV listed 114 stations but only got 64, and the remote control didn't work. Breakfast was paltry at best. Not a good stay.2017-02-15"