"The employees were unfailingly polite and tried to be helpful, but the hotel was a disgusting mess. The bedding was dirty, and the desk, drawers, and phone were sticky. The bathroom wasn't clean, and there was urine along the back of the toilet. Don't stay here.2019-09-17"
"The check-in clerk was rude. Don't stay at this hotel.2018-04-06"
"The hotel was close to the Fillmore. We had a nice overnight stay, but were disappointed that we had to pay for breakfast.2018-03-12"
"I had an enjoyable stay and recommend this hotel.2016-10-31"
"Good experience. The hotel was clean, and the staff was friendly. I had no complaints. Definitely stay here.2016-09-02"
Upper-upscale, smoke-free, full-service, downtown hotel
Less than 1 mile from Johnson and Wales University
An Autograph Collection hotel
16 floors, 254 rooms and suites
No swimming pool
Exercise room
2 restaurants - rooftop lounge - Starbucks - room service
Full-service spa
WiFi costs $10 per night
Valet parking only - $35 per night
Pet friendly hotel
More >
- allows dogs up to 60 pounds only, 2 dogs per room - $150 per stay fee for 1st dog - $50 per stay fee for 2nd dog. - Aug 2020 < Less
TripAdvisor Traveler Rating: Based on 672 reviewsRead Recent Reviews
"Excellent room with a wonderful bed, small fridge, and a nice, clean shower. The hotel employees were friendly and helpful. A must-stay.2021-08-15"
"Excellent hotel near some nice restaurants.2018-12-04"
"Great stay. Everything was clean, well-maintained, and nicely decorated, and the bed was comfortable. The staff was readily available, knowledgeable, and friendly. I highly recommend this hotel.2018-11-06"
"Easy walk to downtown attractions, bars, and restaurants. The hotel was nicely updated, and the room furnishings were attractive and well thought out. There was a large bench for suitcases, a spacious desk area, and plenty of sitting space on the long sofa. Large walk-in shower. The staff was pleasant and helpful. Nice on-site coffee shop, restaurant, and bar. Highly recommend.2017-02-22"
"The hotel was nearly done with renovations and was looking modern and nice. Good staff. No pool, though. The breakfast restaurant wasn't suited for a country breakfast. Give this place a try.2016-09-03"
"The hotel seemed overpriced. It was generally fine, but the staff had a "this is what you get" attitude. Only paper drinking cups provided. Parking was $50 per night. Only stay here if you want to spend a lot of money.2021-12-06"
"I loved this hotel. It was safe, clean, and in the middle of uptown. The staff was friendly. This was our 2nd stay, and we'll definitely be back.2016-10-07"
"Reasonable rates. We loved this hotel and were treated like royalty. The room was nice and spacious.2016-06-07"
"Nice hotel room, but wireless Internet wasn't free.2015-09-25"
"Great location and great hotel. Nice, hospitable staff. Good amenities. An excellent experience.2015-05-26"
"Everything was fine with my overnight stay. The hotel offered a glass of wine and some vegetables in the early evening, which was nice.2023-04-28"
"Lots of things to do within walking distance. Awesome accommodations. The entire staff was excellent. Limited shuttle hours. We'll definitely stay at this hotel again.2018-09-04"
"Great hotel stay. All the employees were helpful.2017-04-17"
"A pleasant experience. Nice location near Epic Center. The hotel was clean and well-maintained.2016-03-03"
"The beds in my hotel room were too hard, and I didn't like having the sink outside of the bathroom. No exhaust fan in the bathroom, and there wasn't enough hot water for showers on the weekend. Breakfast was expensive.2015-10-15"
"An amazing experience. The hotel was clean, and the staff was unbelievable; I couldn't have asked for kinder, more helpful people. Wonderful location to see uptown Charlotte. Stay here.2019-03-19"
"The hotel staff was great, including the breakfast attendants.2019-02-14"
"Great hotel; I loved this place. Less than a block from the Panthers stadium. The room was extremely clean, and all the employees were professional. The housekeepers were friendly and fantastic.2018-12-26"
"The location was amazing, and the hotel room was spacious and clean. Great value and wonderful service. Definitely stay here.2018-12-20"
"An absolutely wonderful hotel. The location, accommodations, and service were superb. I highly recommend staying here.2018-10-29"
"The hotel was nice and clean, and the staff was helpful.2023-03-02"
"Everything was so clean, and the bed was comfortable. All the employees were pleasant and helpful. Good breakfast. No on-site restaurant.2018-04-18"
"Right across from Spectrum Center and a short walk to EpiCenter. The hotel room was much better than we expected. We were on the 15th floor and didn't have any problems with noise. We enjoyed our stay and will definitely return.2018-04-05"
"It was great staying at a hotel just across the street from Spectrum Center.2018-02-13"
"Great customer service. This hotel is a nice place to stay.2018-09-11"
"This hotel is a nice place to stay.2018-09-03"
"Nice hotel. No vending machines, so anything you purchase in the lobby has an added restaurant tax.2017-11-01"
"Great location. The hotel pool wasn't heated.2017-08-07"
"Good location. The hotel and room were clean, bit it was hard to find my way around. I didn't like having to take 2 elevators from the parking area to our room. The fire alarm went off at 3 AM, and it was hard to find the evacuation point.2017-07-25"
"The TV had a hole in it and didn't work properly. Needed better soundproofing. Find another hotel.2023-02-27"
"Good location. Nice, upscale room. The hotel staff was friendly. I'd stay here again.2022-06-20"
"The warmth of the hotel staff made my stay especially good. The room was clean, the bed was comfortable, and the fridge was convenient.2020-11-05"
"I had a pleasant stay. The hotel staff was helpful.2019-02-27"
"No ice or vending machines on my floor, and no fridge in my hotel room. It was frustrating trying to figure out where to enter the parking garage to access the elevator.2018-11-02"
"Good experience. The hotel room had a small kitchen. The valet parking was a nice feature, but $30 per night was a bit pricey. No on-site restaurant, and none nearby.2020-09-04"
"The hotel was convenient to the arena. Great place to stay.2019-10-01"
"I loved having a kitchen in my hotel suite. Easy check-in and checkout.2019-04-04"
"The hotel staff was friendly and professional. Good place to stay.2018-04-03"
"Great hotel. The room was nice, comfortable, and clean. Good valet. Ask for a room with a view.2023-05-15"
"Nothing to do in the area, and there was no hotel shuttle. The staff was polite, and breakfast was OK.2016-12-14"
"Beautiful hotel with great views if you're on a higher floor. The room was spacious, clean, and upscale. I loved it. The staff was informative and friendly, and answered all my questions. Stay here.2016-04-21"
"Be aware that this hotel doesn't take cash as payment. The room was spacious, but the lighting was poor, and there were no mirrors. The TV was in an awkward position. Some employees were friendly and polite, but the front desk clerks and valet were extremely rude to us. We were less than impressed.2015-09-30"
"We stayed at this hotel when our flight was cancelled, and it was so nice it almost made up for the travel delay. Beautiful view and clean, comfortable room. Amazing customer service. Fantastic place, but you have to pay for the experience. The rooftop pool was the size of a large hot tub.2015-07-21"
"The room was beautiful and clean. Friendly atmosphere and great staff. My family loved the pool and workout area. I'd give this hotel a rating of 10.2023-03-07"
"I loved this hotel.2019-07-18"
"I had a pleasant experience. Definitely stay at this hotel.2017-10-13"
"Nice hotel, and I liked the convenience to the stadium.2017-01-02"
"Great room and food, but the service and extra fees really upset me. The hotel charged extra for Internet access and parking.2016-09-06"
"The hotel staff was extremely helpful and friendly.2016-08-02"
"Just 3 blocks from Bank of America Stadium and half a block from the NASCAR Hall of Fame. Close to I-277 and convenient to restaurants and bars. Awesome staff and quick check-in. Had a buffet breakfast on Sunday, and the food was delicious. Had to pay $20 a night for parking. I'd definitely stay at this hotel again.2015-11-05"
"The breakfast bar was overpriced, and more options would've been nice.2022-12-17"
"The hotel was conveniently located. Our room was clean and ready when we arrived. We loved the digital entry; it made check-in and checkout a breeze. We definitely recommend staying here.2021-12-06"
"A very nice hotel.2021-07-14"
"The hotel room was clean and cool, and I didn't hear much noise. The bed was comfortable.2019-08-14"
"Great location. The toilet leaked; the hotel clerk sent maintenance to fix it while we were out, but they left all the dirty towels they used on the counter.2018-09-14"
"Decent location if you're going to a football game. The hotel was clean, but parking was awkward.2021-12-31"
"The hotel clerk was friendly and helpful. He made our stay pleasant. Pay attention to the instructions when you pull into the garage.2021-04-05"
"Walk to downtown. Good value. The hotel wasn't overly luxurious, but the room was clean and presentable, with the amenities I needed. The staff was friendly.2021-03-16"
"Clean hotel with friendly personnel. The room was good-sized, and I loved the shelf above the sink in the bathroom. The WiFi was a little slow.2021-03-16"
"The hotel was extremely clean and comfortable, and the location was good. Wonderful personnel. Don't hesitate to stay here.2021-02-13"
"The AC in our hotel room didn't work, so we had to move to another room. The AC worked, but it made a noise every 4 minutes.2022-08-15"
"Convenient downtown location. We had a restful stay. The hotel had a shuttle, but it wasn't always available when we needed it. The bar and dining area should've been separated, but the food and wait staff were wonderful.2022-05-03"
"Clean hotel with pleasant personnel. I was surprised by the parking fee.2021-01-15"
"The hotel was reasonably priced and conveniently located. Covid precautions were in place. The staff was friendly and efficient. I was quite satisfied.2020-11-20"
"The hotel was clean, and the bed was comfortable. Every single employee was helpful and pleasant. If you want a quiet place to relax, this is the place for you.2020-09-30"
Pet friendly hotel
More >
- allows pets up to 80 pounds in 2nd, 3rd and 4th floor rooms, 2 pets per room - $50 per night fee for each pet. - Aug 2019 < Less
"The room wasn't that clean; there were grapes on the floor. The view was beautiful, but the windows had fingerprints on them. There was a lot of dust on the desk. The lobby was nice, clean, and inviting. I highly recommend this hotel.2022-01-06"
"This was one of the more enjoyable hotel stays we've had in our trips to Charlotte. Great location and friendly personnel.2021-09-27"
"We had a pleasant stay at this hotel.2015-10-20"
"Good location. Nice, pet-friendly hotel. The staff was helpful and friendly. The bathtub didn't drain well, but the front desk staff took care of it immediately. We enjoyed the pool area and other amenities. Try it; you'll like it.2015-09-03"
"I had a pleasant stay. The room was nice, and the staff was friendly and courteous. The coffee in the lobby was a bit weak for my taste, but this hotel is a good choice.2020-02-28"
"The TV was damaged, and we were initially blamed. We moved to another room. The front piece of the AC fell off when we turned it on. The fridge didn't work and leaked water on the floor. There were cigarette burns on everything. Don't stay at this motel.2021-09-26"
"This was my most horrible motel experience ever. The staff was rude, especially management. Don't waste your money; stay somewhere else.2018-06-08"
"Good motel overall. Not enough toilet paper provided; I had to go to the desk and get more.2018-05-08"
"A really bad motel; it didn't look like online photos and was nasty and felt unsafe. It was so bad that I didn't stay. Avoid this one.2017-03-27"
"When we tried to check in, we were told the room was being cleaned and we should come back later. Hours later, we were told the same thing. We didn't get into our hotel room until 2 AM. Not happy.2015-05-06"
"All the hotel employees were nice, and we slept well.2022-07-25"
"The hotel appearance was disgusting. There were homeless people sleeping in the parking lot. The bedspreads were stained, and the bathtub was dirty. Don't stay here.2022-03-24"
"This hotel was worth the price. It was clean, and the staff was helpful.2020-11-22"
"The hotel room was exceptional, and the night clerk was great. I loved the experience and couldn't have asked for better.2020-02-22"
"Good hotel for the price, and the location was pretty nice. The sofa in my room had some light damage, and one of the beds needed to be replaced. I'd stay here again.2017-04-23"
"My non-smoking motel room wasn't that clean and smelled like smoke, and there were cigarette burns in the furniture and bedsheets.2021-07-20"
"Good motel. Stay here.2020-09-29"
"The motel was fine and allowed pets, but the room wasn't carpeted, so the floor was cold. Bring USB plugs for your devices and slippers for the cold floors. The eggs at breakfast were out of a box instead of fresh, but the rest of the food was good.2020-02-10"
"Nice hotel in good condition. I enjoyed my stay.2017-08-21"
We order the hotels on this page by how close they are to this attraction.
Most of our competitors order these same hotels in other ways that make them more money.
How Do We Define Motel?
To us, motels are smaller lodgings that have rooms you can enter directly from the parking area.
At hotels, on the other hand, you can enter your room only through a hall inside the building.
Hotel Booking Tips
Beware of non-refundable reservations that could cost you a lot of money if you change or cancel them. +Non-refundable reservations are a gamble that will usually save you less than $10. If you make a $90 non-refundable reservation instead of a $100 refundable booking, you are betting $90 to win $10. Would you do that in Las Vegas? -
Don't assume you can cancel a non-refundable reservation without penalty if you notify the hotel weeks or even months in advance. +Often you cannot – because some hotels' profit strategy is to get paid more than once for the same room for the same night. -
Always read cancellation policies carefully before you make a reservation. + When is the latest date and time you can cancel without penalty? - More >
When you make a reservation, you will receive a confirmation email. Take a copy with you to the hotel.
The earlier in the afternoon you check into a hotel, the more likely you will get a room or suite that matches your preferences.
