"The employees were unfailingly polite and tried to be helpful, but the hotel was a disgusting mess. The bedding was dirty, and the desk, drawers, and phone were sticky. The bathroom wasn't clean, and there was urine along the back of the toilet. Don't stay here.2019-09-17"
"The check-in clerk was rude. Don't stay at this hotel.2018-04-06"
"The hotel was close to the Fillmore. We had a nice overnight stay, but were disappointed that we had to pay for breakfast.2018-03-12"
Upper-upscale, smoke-free, full-service, downtown hotel
Less than 1 mile from Johnson and Wales University
An Autograph Collection hotel
16 floors, 254 rooms and suites
No swimming pool
Exercise room
2 restaurants - rooftop lounge - Starbucks - room service
Full-service spa
WiFi costs $10 per night
Valet parking only - $35 per night
Pet friendly hotel
More > - allows dogs up to 60 pounds only, 2 dogs per room - $150 per stay fee for 1st dog - $50 per stay fee for 2nd dog. - Aug 2020 < Less
"The hotel was nice and clean, but there was a lot of noise being on the main strip. I couldn't fall asleep until about 2 AM because of the street noise.2023-06-26"
"Excellent room with a wonderful bed, small fridge, and a nice, clean shower. The hotel employees were friendly and helpful. A must-stay.2021-08-15"
"Excellent hotel near some nice restaurants.2018-12-04"
"Everything was fine with my overnight stay. The hotel offered a glass of wine and some vegetables in the early evening, which was nice.2023-04-28"
"Lots of things to do within walking distance. Awesome accommodations. The entire staff was excellent. Limited shuttle hours. We'll definitely stay at this hotel again.2018-09-04"
"Great hotel stay. All the employees were helpful.2017-04-17"
"The hotel seemed overpriced. It was generally fine, but the staff had a "this is what you get" attitude. Only paper drinking cups provided. Parking was $50 per night. Only stay here if you want to spend a lot of money.2021-12-06"
"I loved this hotel. It was safe, clean, and in the middle of uptown. The staff was friendly. This was our 2nd stay, and we'll definitely be back.2016-10-07"
"Reasonable rates. We loved this hotel and were treated like royalty. The room was nice and spacious.2016-06-07"
"The hotel clerks were incredibly helpful and kind. They checked us in early with no issue and a big smile. Good hot breakfast included. If you're going to a Carolina Panthers game, this is the place to stay.2023-12-04"
"An amazing experience. The hotel was clean, and the staff was unbelievable; I couldn't have asked for kinder, more helpful people. Wonderful location to see uptown Charlotte. Stay here.2019-03-19"
"The hotel staff was great, including the breakfast attendants.2019-02-14"
"I'll never stay at this hotel again. The only good thing about it was the very helpful and courteous front desk clerk; the other employees were unfriendly. I paid for valet parking, but nothing happened when I texted for my car. When I went to the valet station, they said the system wasn't working. The coffee was awful, and there were no stir sticks.2023-08-14"
"The hotel was nice and clean, and the staff was helpful.2023-03-02"
"Everything was so clean, and the bed was comfortable. All the employees were pleasant and helpful. Good breakfast. No on-site restaurant.2018-04-18"
"I loved this hotel. Great location, easy to access, nice room and view. Check-in was great, but the clerk wanted to see my AAA card, which I'd forgotten to bring. I offered to have my husband send a photo of it, but she insisted on seeing the actual card. The lobby was on the 14th floor, but instructions were clear once we got into the building. We felt safe here.2024-01-27"
"The hotel didn't provide good information about where things were located.2022-04-25"
"Wonderful location. The hotel room was clean, and the bed was comfortable. The fridge, phone, and safe didn't work, and there was no bottled water in the room. When I asked for water at the front desk, I was told I could only take one free bottle from the snack area and would have to purchase more.2023-12-09"
"The TV had a hole in it and didn't work properly. Needed better soundproofing. Find another hotel.2023-02-27"
"Good location. Nice, upscale room. The hotel staff was friendly. I'd stay here again.2022-06-20"
"Good experience. The hotel room had a small kitchen. The valet parking was a nice feature, but $30 per night was a bit pricey. No on-site restaurant, and none nearby.2020-09-04"
"The hotel was convenient to the arena. Great place to stay.2019-10-01"
"I loved having a kitchen in my hotel suite. Easy check-in and checkout.2019-04-04"
"Great hotel stay. All the employees were friendly and helpful. I'd stay here again.2024-01-02"
"The room was beautiful and clean. Friendly atmosphere and great staff. My family loved the pool and workout area. I'd give this hotel a rating of 10.2023-03-07"
"Our stay was good. All the hotel employees were so accommodating and friendly. It did get loud at night, though.2023-07-05"
"The breakfast bar was overpriced, and more options would've been nice.2022-12-17"
"The hotel was conveniently located. Our room was clean and ready when we arrived. We loved the digital entry; it made check-in and checkout a breeze. We definitely recommend staying here.2021-12-06"
"Decent location if you're going to a football game. The hotel was clean, but parking was awkward.2021-12-31"
"The hotel clerk was friendly and helpful. He made our stay pleasant. Pay attention to the instructions when you pull into the garage.2021-04-05"
"Walk to downtown. Good value. The hotel wasn't overly luxurious, but the room was clean and presentable, with the amenities I needed. The staff was friendly.2021-03-16"
"The AC in our hotel room didn't work, so we had to move to another room. The AC worked, but it made a noise every 4 minutes.2022-08-15"
"Convenient downtown location. We had a restful stay. The hotel had a shuttle, but it wasn't always available when we needed it. The bar and dining area should've been separated, but the food and wait staff were wonderful.2022-05-03"
"Clean hotel with pleasant personnel. I was surprised by the parking fee.2021-01-15"
Pet friendly hotel
More > - allows pets up to 80 pounds in 2nd, 3rd and 4th floor rooms, 2 pets per room - $50 per night fee for each pet. - Aug 2019 < Less
"The room wasn't that clean; there were grapes on the floor. The view was beautiful, but the windows had fingerprints on them. There was a lot of dust on the desk. The lobby was nice, clean, and inviting. I highly recommend this hotel.2022-01-06"
"This was one of the more enjoyable hotel stays we've had in our trips to Charlotte. Great location and friendly personnel.2021-09-27"
"I had a pleasant stay. The room was nice, and the staff was friendly and courteous. The coffee in the lobby was a bit weak for my taste, but this hotel is a good choice.2020-02-28"
"The TV was damaged, and we were initially blamed. We moved to another room. The front piece of the AC fell off when we turned it on. The fridge didn't work and leaked water on the floor. There were cigarette burns on everything. Don't stay at this motel.2021-09-26"
"This was my most horrible motel experience ever. The staff was rude, especially management. Don't waste your money; stay somewhere else.2018-06-08"
"Good motel overall. Not enough toilet paper provided; I had to go to the desk and get more.2018-05-08"
"When we tried to check in, we were told the room was being cleaned and we should come back later. Hours later, we were told the same thing. We didn't get into our hotel room until 2 AM. Not happy.2015-05-06"
"All the hotel employees were nice, and we slept well.2022-07-25"
"The hotel appearance was disgusting. There were homeless people sleeping in the parking lot. The bedspreads were stained, and the bathtub was dirty. Don't stay here.2022-03-24"
"This hotel was worth the price. It was clean, and the staff was helpful.2020-11-22"
We order the hotels on this page by how close they are to this attraction.
Most of our competitors order these same hotels in other ways that make them more money.
How Do We Define Motel?
To us, motels are smaller lodgings that have rooms you can enter directly from the parking area.
At hotels, on the other hand, you can enter your room only through a hall inside the building.
Hotel Booking Tips
Beware of non-refundable reservations that could cost you a lot of money if you change or cancel them. +Non-refundable reservations are a gamble that will usually save you less than $10. If you make a $90 non-refundable reservation instead of a $100 refundable booking, you are betting $90 to win $10. Would you do that in Las Vegas? -
Don't assume you can cancel a non-refundable reservation without penalty if you notify the hotel weeks or even months in advance. +Often you cannot – because some hotels' profit strategy is to get paid more than once for the same room for the same night. -
Always read cancellation policies carefully before you make a reservation. + When is the latest date and time you can cancel without penalty? - More >
When you make a reservation, you will receive a confirmation email. Take a copy with you to the hotel.
The earlier in the afternoon you check into a hotel, the more likely you will get a room or suite that matches your preferences.
