"The TV was damaged, and we were initially blamed. We moved to another room. The front piece of the AC fell off when we turned it on. The fridge didn't work and leaked water on the floor. There were cigarette burns on everything. Don't stay at this motel.2021-09-26"
"This was my most horrible motel experience ever. The staff was rude, especially management. Don't waste your money; stay somewhere else.2018-06-08"
"Good motel overall. Not enough toilet paper provided; I had to go to the desk and get more.2018-05-08"
"A really bad motel; it didn't look like online photos and was nasty and felt unsafe. It was so bad that I didn't stay. Avoid this one.2017-03-27"
"The hotel was filthy. We slept with the lights on due to all the cockroaches. The carpet hadn't been vacuumed, and the comforter was stained. We slept on top of the sheets. The bathroom was dirty. We'd never stay here again.2021-11-22"
"We were pleased with the accommodations, but disappointed with the cable TV channel selection. The hotel shuttle was prompt, and the staff was courteous. 2019-08-09"
"The hotel staff was extremely accommodating, polite, and helpful. I had to stay because my flight was cancelled, but my stay was fine.2019-05-17"
"Easy access to the airport. Good rates. The hotel room was clean, and the staff was attentive.2018-09-06"
"The hotel room was clean, and the customer service was great. I'd stay here again.2017-12-05"
"Not a good hotel stay. Many of the amenities weren't available because of Covid, such as the pool and breakfast. The AC was outdated; the fan and noise couldn't be controlled, making sleeping a challenge.2021-03-31"
"The hotel room was clean and had a comfortable bed. The staff was friendly. Great place to stay.2020-01-23"
"This was my 2nd stay at this hotel; both times, the upholstery, throw pillows, and draperies were dirty. There were other signs of wear and tear as well. Other than that, I had no complaints. The staff was friendly, and breakfast was good. Overall, this is a decent place to stay before a concert or flight. Not many restaurants nearby apart from fast food.2020-01-05"
"Great hotel for a family. The suite was nice, clean, and roomy. We'll return and plan to stay longer.2019-12-18"
"We had a nice stay. The hotel room was spacious and clean, and the staff was friendly. It took a long time to get hot water in the sink.2019-06-17"
"The hotel clerk was rude, and there was nowhere to park my truck.2019-10-10"
"The bed in my hotel room sagged and was uncomfortable.2017-04-14"
"The hotel looked cheap. The furniture was ratty, and the bed linens had cigarette burns. The sofas in the lobby were threadbare. Pleasant staff, though. Stay elsewhere.2015-07-18"
"Good value for people between flights. The hotel staff was professional and courteous despite being overwhelmed by people dealing with weather-related flight cancellations. I commend them, and also the early morning shuttle driver, for their great service. Great place to stay.2015-02-20"
"Good hotel, but the towels were old and smelled like they'd been cleaned with vinegar. Breakfast was minimal.2015-02-17"
"The hotel was dated, and the hallways smelled like stale cigarette smoke. The bed linens were soft and clean, and the toilet was clean. If you just need a low-cost place to sleep near the airport, this place is fine, but I wouldn't stay here for any length of time.2020-06-17"
"The hotel was decent enough for a short stay, but I wouldn't recommend it for a vacation or family stay. The shuttle driver from the airport was pleasant, and the front desk clerk was nice enough. The hallway smelled like mildew and smoke, though it's a non-smoking property. The room was clean, but there was hair on the toilet and in the shower.2020-06-15"
"Room was absolutely filthy and smelled horrible - bed was damaged - there were towels and drinks everywhere - I was appalled by the conditions and refused to stay.2012-10-01"
"The employees were unfailingly polite and tried to be helpful, but the hotel was a disgusting mess. The bedding was dirty, and the desk, drawers, and phone were sticky. The bathroom wasn't clean, and there was urine along the back of the toilet. Don't stay here.2019-09-17"
"The check-in clerk was rude. Don't stay at this hotel.2018-04-06"
"The hotel was close to the Fillmore. We had a nice overnight stay, but were disappointed that we had to pay for breakfast.2018-03-12"
"I had an enjoyable stay and recommend this hotel.2016-10-31"
"Good experience. The hotel was clean, and the staff was friendly. I had no complaints. Definitely stay here.2016-09-02"
"The bed was so hard that it felt like sleeping on a crate with sheets. The bathtub faucet leaked all night. The heating and cooling unit never worked on the auto setting, and the room smelled stale without the air on. The motel staff was wonderful. Be sure to reserve the shuttle; it only runs when requested.2020-03-13"
"The motel staff was great, and the shuttle was convenient.2020-02-19"
"The motel was next to the interstate, so I heard traffic noise all night. The TV remote control didn't work. People talked loudly outside my room. I wouldn't stay here again.2017-05-20"
"Nice room and pleasant employees. We had a good stay at this motel.2017-04-27"
"The motel room was in a state of disrepair. The AC was noisy and didn't work well. There were hooks on the walls, but no artwork. The phone had holes where the buttons had been. Don't bother; we left and found other accommodations.2016-07-20"
"The hotel was clean, and the staff was nice. Great breakfast. I was able to leave my car and use the shuttle to the airport.2022-07-23"
"The hotel room was large and clean, and the staff was friendly. Excellent breakfast. I was able to leave my car while overseas, and it was safe. Great shuttle service. Good place to stay.2022-05-25"
"Nice hotel room for an affordable rate. The room was spacious and comfortable. There was a dark stain on the grout in the bathroom below the light switch. A hot breakfast was available.2019-11-11"
"The hotel was pleasant, clean, and affordable, and the room was nice. Everything was shiny and new. The staff was friendly.2019-08-23"
"I loved staying here. The bathtub needed no-slip strips and grab bars, but the employees were nice and accommodating. I recommend this hotel.2018-03-05"
"The hotel met our expectations. It's a no-frills place, suited for short stays. The shower needed a no-slip mat.2022-05-21"
"Good hotel. The room was clean, and I was glad that dogs were allowed.2019-10-09"
"The hotel stairs were worn and dirty, and so was the carpet in the hallway.2017-10-27"
"There was a sock near the bed, and my daughter found a note in the morning, dated the day before, saying the bedsheets hadn't been changed. Don't stay at this hotel.2017-08-02"
"Convenient to I-77. The hotel room was a bit small and the floor was carpeted. Friendly, accommodating personnel. I appreciated the early breakfast, but more selections would've been nice. I got what I paid for.2017-04-01"
"An amazing experience. The hotel was clean, and the staff was unbelievable; I couldn't have asked for kinder, more helpful people. Wonderful location to see uptown Charlotte. Stay here.2019-03-19"
"The hotel staff was great, including the breakfast attendants.2019-02-14"
"Great hotel; I loved this place. Less than a block from the Panthers stadium. The room was extremely clean, and all the employees were professional. The housekeepers were friendly and fantastic.2018-12-26"
"The location was amazing, and the hotel room was spacious and clean. Great value and wonderful service. Definitely stay here.2018-12-20"
"An absolutely wonderful hotel. The location, accommodations, and service were superb. I highly recommend staying here.2018-10-29"
Upper-upscale, smoke-free, full-service, downtown hotel
Less than 1 mile from Johnson and Wales University
An Autograph Collection hotel
16 floors, 254 rooms and suites
No swimming pool
Exercise room
2 restaurants - rooftop lounge - Starbucks - room service
Full-service spa
WiFi costs $10 per night
Valet parking only - $35 per night
Pet friendly hotel
More >
- allows dogs up to 60 pounds only, 2 dogs per room - $150 per stay fee for 1st dog - $50 per stay fee for 2nd dog. - Aug 2020 < Less
TripAdvisor Traveler Rating: Based on 672 reviewsRead Recent Reviews
"Not a nice location; there seemed to be a lot of crime in the area. Don't stay at this motel.2019-03-25"
"The motel was overdue for an update. I didn't like that I couldn't pay with cash, and I didn't like waking up to a crime scene van in the parking lot.2019-02-06"
"There was often no water at this motel.2019-01-25"
"The hotel room had some pests and the carpet needed cleaning, but my stay was otherwise pleasant.2022-04-03"
"The hotel was in a bad area, and there was construction underway. My room was behind construction plastic, and it was empty. I was moved to a room that wasn't very clean, and the restaurant was closed. Horrible place. Don't stay here.2019-12-15"
"This hotel was worth the price. The employees were helpful and welcoming.2019-11-24"
"The hotel clerk was friendly and helped me get the room type I needed. Quick, easy check-in.2019-10-23"
"Close to the airport. The hotel clerk and shuttle driver were friendly.2019-02-28"
"Excellent room with a wonderful bed, small fridge, and a nice, clean shower. The hotel employees were friendly and helpful. A must-stay.2021-08-15"
"Excellent hotel near some nice restaurants.2018-12-04"
"Great stay. Everything was clean, well-maintained, and nicely decorated, and the bed was comfortable. The staff was readily available, knowledgeable, and friendly. I highly recommend this hotel.2018-11-06"
"Easy walk to downtown attractions, bars, and restaurants. The hotel was nicely updated, and the room furnishings were attractive and well thought out. There was a large bench for suitcases, a spacious desk area, and plenty of sitting space on the long sofa. Large walk-in shower. The staff was pleasant and helpful. Nice on-site coffee shop, restaurant, and bar. Highly recommend.2017-02-22"
"The hotel was nearly done with renovations and was looking modern and nice. Good staff. No pool, though. The breakfast restaurant wasn't suited for a country breakfast. Give this place a try.2016-09-03"
"Great customer service. This hotel is a nice place to stay.2018-09-11"
"This hotel is a nice place to stay.2018-09-03"
"Nice hotel. No vending machines, so anything you purchase in the lobby has an added restaurant tax.2017-11-01"
"Great location. The hotel pool wasn't heated.2017-08-07"
"Good location. The hotel and room were clean, bit it was hard to find my way around. I didn't like having to take 2 elevators from the parking area to our room. The fire alarm went off at 3 AM, and it was hard to find the evacuation point.2017-07-25"
"The hotel seemed overpriced. It was generally fine, but the staff had a "this is what you get" attitude. Only paper drinking cups provided. Parking was $50 per night. Only stay here if you want to spend a lot of money.2021-12-06"
"I loved this hotel. It was safe, clean, and in the middle of uptown. The staff was friendly. This was our 2nd stay, and we'll definitely be back.2016-10-07"
"Reasonable rates. We loved this hotel and were treated like royalty. The room was nice and spacious.2016-06-07"
"Nice hotel room, but wireless Internet wasn't free.2015-09-25"
"Great location and great hotel. Nice, hospitable staff. Good amenities. An excellent experience.2015-05-26"
"The room was clean and comfortable. Most of the hotel employees were nice and helpful. Great free breakfast.2022-10-17"
"The hotel was nice and clean.2022-06-21"
"The room was clean, and I had a restful sleep. The hotel clerk was extremely helpful, informative, and pleasant.2021-12-31"
"My hotel stay was terrible. There were roaches in the room, and the AC leaked onto the carpet by the bed. The carpet had a bad odor.2020-10-30"
"The airlines were a bit loud around midnight, but I turned the fan on and slept well. The hotel staff was nice and helpful. The shuttle picked me up at the airport shortly after I called. Breakfast was good.2020-01-31"
"The TV had a hole in it and didn't work properly. Needed better soundproofing. Find another hotel.2023-02-27"
"Good location. Nice, upscale room. The hotel staff was friendly. I'd stay here again.2022-06-20"
"The warmth of the hotel staff made my stay especially good. The room was clean, the bed was comfortable, and the fridge was convenient.2020-11-05"
"I had a pleasant stay. The hotel staff was helpful.2019-02-27"
"No ice or vending machines on my floor, and no fridge in my hotel room. It was frustrating trying to figure out where to enter the parking garage to access the elevator.2018-11-02"
"Everything was fine with my overnight stay. The hotel offered a glass of wine and some vegetables in the early evening, which was nice.2023-04-28"
"Lots of things to do within walking distance. Awesome accommodations. The entire staff was excellent. Limited shuttle hours. We'll definitely stay at this hotel again.2018-09-04"
"Great hotel stay. All the employees were helpful.2017-04-17"
"A pleasant experience. Nice location near Epic Center. The hotel was clean and well-maintained.2016-03-03"
"The beds in my hotel room were too hard, and I didn't like having the sink outside of the bathroom. No exhaust fan in the bathroom, and there wasn't enough hot water for showers on the weekend. Breakfast was expensive.2015-10-15"
We order the hotels on this page by how close they are to this attraction.
Most of our competitors order these same hotels in other ways that make them more money.
How Do We Define Motel?
To us, motels are smaller lodgings that have rooms you can enter directly from the parking area.
At hotels, on the other hand, you can enter your room only through a hall inside the building.
Hotel Booking Tips
Beware of non-refundable reservations that could cost you a lot of money if you change or cancel them. +Non-refundable reservations are a gamble that will usually save you less than $10. If you make a $90 non-refundable reservation instead of a $100 refundable booking, you are betting $90 to win $10. Would you do that in Las Vegas? -
Don't assume you can cancel a non-refundable reservation without penalty if you notify the hotel weeks or even months in advance. +Often you cannot – because some hotels' profit strategy is to get paid more than once for the same room for the same night. -
Always read cancellation policies carefully before you make a reservation. + When is the latest date and time you can cancel without penalty? - More >
When you make a reservation, you will receive a confirmation email. Take a copy with you to the hotel.
The earlier in the afternoon you check into a hotel, the more likely you will get a room or suite that matches your preferences.
