"The hotel was under renovation, and the customer service wasn't good. We awoke at 7 AM to the sound of power tools in the room above ours. Don't stay here until renovations are complete.2020-02-23"
"Great location. The hotel room was nice, and the staff was friendly.2020-01-13"
"The hotel and room were absolutely beautiful and had everything I needed. Excellent front desk service. Our stay was perfect; highly recommend.2018-07-25"
"The hotel was historic, clean, and beautiful. I was upgraded to a room with a balcony.2016-06-06"
"Hotel was in the perfect location to see Chapel Hill, and suited our needs.2015-03-20"
"No fridge in my hotel room. Long walk from the elevator with luggage to street-side rooms.2020-12-03"
"Nice hotel, but it was hard to find.2017-08-04"
"The exterior sign was hard to see, and the entrance wasn't obvious. Well worth the price, though. The hotel was clean and well-maintained; it was like new throughout. Helpful staff. The breakfast buffet was well-stocked with a variety of hot and cold selections, including omelets, real oatmeal, and fresh fruit. This was a great choice. 2016-03-24"
"Good value. Great hotel, room, and customer service. The front desk clerks were helpful.2016-02-18"
"The hotel signs weren't clearly marked, and I wasn't sure where to park and where the hotel entrance was.2016-02-17"
"Close to UNC and Duke. Southern Village is a nice little area with great restaurants and stores. The hotel was clean and updated, and the staff was helpful and friendly. I highly recommend staying here.2020-01-13"
"Close to UNC Hospital. The hotel was clean and quiet. Nice breakfast. I had a nice stay and recommend it.2019-04-12"
"A good hotel with comfortable beds and friendly employees.2018-08-20"
On place pages like this, we order hotels from lowest cost to highest – except we list low-rated hotels at the bottom of the page.
Most of our competitors order these same hotels in other ways that make them more money.
How Do We Define Motel?
To us, motels are smaller lodgings that have rooms you can enter directly from the parking area.
At hotels, on the other hand, you can enter your room only through a hall inside the building.
Hotel Booking Tips
Beware of non-refundable reservations that could cost you a lot of money if you change or cancel them. +Non-refundable reservations are a gamble that will usually save you less than $10. If you make a $90 non-refundable reservation instead of a $100 refundable booking, you are betting $90 to win $10. Would you do that in Las Vegas? -
Don't assume you can cancel a non-refundable reservation without penalty if you notify the hotel weeks or even months in advance. +Often you cannot – because some hotels' profit strategy is to get paid more than once for the same room for the same night. -
Always read cancellation policies carefully before you make a reservation. + When is the latest date and time you can cancel without penalty? - More >
When you make a reservation, you will receive a confirmation email. Take a copy with you to the hotel.
The earlier in the afternoon you check into a hotel, the more likely you will get a room or suite that matches your preferences.
