"Great customer service. This hotel is a nice place to stay.2018-09-11"
"This hotel is a nice place to stay.2018-09-03"
"Nice hotel. No vending machines, so anything you purchase in the lobby has an added restaurant tax.2017-11-01"
"Great location. The hotel pool wasn't heated.2017-08-07"
"Good location. The hotel and room were clean, bit it was hard to find my way around. I didn't like having to take 2 elevators from the parking area to our room. The fire alarm went off at 3 AM, and it was hard to find the evacuation point.2017-07-25"
"An amazing experience. The hotel was clean, and the staff was unbelievable; I couldn't have asked for kinder, more helpful people. Wonderful location to see uptown Charlotte. Stay here.2019-03-19"
"The hotel staff was great, including the breakfast attendants.2019-02-14"
"Great hotel; I loved this place. Less than a block from the Panthers stadium. The room was extremely clean, and all the employees were professional. The housekeepers were friendly and fantastic.2018-12-26"
"The location was amazing, and the hotel room was spacious and clean. Great value and wonderful service. Definitely stay here.2018-12-20"
"An absolutely wonderful hotel. The location, accommodations, and service were superb. I highly recommend staying here.2018-10-29"
"Nice hotel, and I liked the convenience to the stadium.2017-01-02"
"Great room and food, but the service and extra fees really upset me. The hotel charged extra for Internet access and parking.2016-09-06"
"The hotel staff was extremely helpful and friendly.2016-08-02"
"Just 3 blocks from Bank of America Stadium and half a block from the NASCAR Hall of Fame. Close to I-277 and convenient to restaurants and bars. Awesome staff and quick check-in. Had a buffet breakfast on Sunday, and the food was delicious. Had to pay $20 a night for parking. I'd definitely stay at this hotel again.2015-11-05"
"The hotel seemed overpriced. It was generally fine, but the staff had a "this is what you get" attitude. Only paper drinking cups provided. Parking was $50 per night. Only stay here if you want to spend a lot of money.2021-12-06"
"I loved this hotel. It was safe, clean, and in the middle of uptown. The staff was friendly. This was our 2nd stay, and we'll definitely be back.2016-10-07"
"Reasonable rates. We loved this hotel and were treated like royalty. The room was nice and spacious.2016-06-07"
"Nice hotel room, but wireless Internet wasn't free.2015-09-25"
"Great location and great hotel. Nice, hospitable staff. Good amenities. An excellent experience.2015-05-26"
"Excellent room with a wonderful bed, small fridge, and a nice, clean shower. The hotel employees were friendly and helpful. A must-stay.2021-08-15"
"Excellent hotel near some nice restaurants.2018-12-04"
"Great stay. Everything was clean, well-maintained, and nicely decorated, and the bed was comfortable. The staff was readily available, knowledgeable, and friendly. I highly recommend this hotel.2018-11-06"
"Easy walk to downtown attractions, bars, and restaurants. The hotel was nicely updated, and the room furnishings were attractive and well thought out. There was a large bench for suitcases, a spacious desk area, and plenty of sitting space on the long sofa. Large walk-in shower. The staff was pleasant and helpful. Nice on-site coffee shop, restaurant, and bar. Highly recommend.2017-02-22"
"The hotel was nearly done with renovations and was looking modern and nice. Good staff. No pool, though. The breakfast restaurant wasn't suited for a country breakfast. Give this place a try.2016-09-03"
"Great hotel. The room was nice, comfortable, and clean. Good valet. Ask for a room with a view.2023-05-15"
"Nothing to do in the area, and there was no hotel shuttle. The staff was polite, and breakfast was OK.2016-12-14"
"Beautiful hotel with great views if you're on a higher floor. The room was spacious, clean, and upscale. I loved it. The staff was informative and friendly, and answered all my questions. Stay here.2016-04-21"
"Be aware that this hotel doesn't take cash as payment. The room was spacious, but the lighting was poor, and there were no mirrors. The TV was in an awkward position. Some employees were friendly and polite, but the front desk clerks and valet were extremely rude to us. We were less than impressed.2015-09-30"
"We stayed at this hotel when our flight was cancelled, and it was so nice it almost made up for the travel delay. Beautiful view and clean, comfortable room. Amazing customer service. Fantastic place, but you have to pay for the experience. The rooftop pool was the size of a large hot tub.2015-07-21"
"The hotel was nice and clean, and the staff was helpful.2023-03-02"
"Everything was so clean, and the bed was comfortable. All the employees were pleasant and helpful. Good breakfast. No on-site restaurant.2018-04-18"
"Right across from Spectrum Center and a short walk to EpiCenter. The hotel room was much better than we expected. We were on the 15th floor and didn't have any problems with noise. We enjoyed our stay and will definitely return.2018-04-05"
"It was great staying at a hotel just across the street from Spectrum Center.2018-02-13"
"Everything was fine with my overnight stay. The hotel offered a glass of wine and some vegetables in the early evening, which was nice.2023-04-28"
"Lots of things to do within walking distance. Awesome accommodations. The entire staff was excellent. Limited shuttle hours. We'll definitely stay at this hotel again.2018-09-04"
"Great hotel stay. All the employees were helpful.2017-04-17"
"A pleasant experience. Nice location near Epic Center. The hotel was clean and well-maintained.2016-03-03"
"The beds in my hotel room were too hard, and I didn't like having the sink outside of the bathroom. No exhaust fan in the bathroom, and there wasn't enough hot water for showers on the weekend. Breakfast was expensive.2015-10-15"
"The employees were unfailingly polite and tried to be helpful, but the hotel was a disgusting mess. The bedding was dirty, and the desk, drawers, and phone were sticky. The bathroom wasn't clean, and there was urine along the back of the toilet. Don't stay here.2019-09-17"
"The check-in clerk was rude. Don't stay at this hotel.2018-04-06"
"The hotel was close to the Fillmore. We had a nice overnight stay, but were disappointed that we had to pay for breakfast.2018-03-12"
"I had an enjoyable stay and recommend this hotel.2016-10-31"
"Good experience. The hotel was clean, and the staff was friendly. I had no complaints. Definitely stay here.2016-09-02"
"The room wasn't that clean; there were grapes on the floor. The view was beautiful, but the windows had fingerprints on them. There was a lot of dust on the desk. The lobby was nice, clean, and inviting. I highly recommend this hotel.2022-01-06"
"This was one of the more enjoyable hotel stays we've had in our trips to Charlotte. Great location and friendly personnel.2021-09-27"
"We had a pleasant stay at this hotel.2015-10-20"
"Good location. Nice, pet-friendly hotel. The staff was helpful and friendly. The bathtub didn't drain well, but the front desk staff took care of it immediately. We enjoyed the pool area and other amenities. Try it; you'll like it.2015-09-03"
"The AC in our hotel room didn't work, so we had to move to another room. The AC worked, but it made a noise every 4 minutes.2022-08-15"
"Convenient downtown location. We had a restful stay. The hotel had a shuttle, but it wasn't always available when we needed it. The bar and dining area should've been separated, but the food and wait staff were wonderful.2022-05-03"
"Clean hotel with pleasant personnel. I was surprised by the parking fee.2021-01-15"
"The hotel was reasonably priced and conveniently located. Covid precautions were in place. The staff was friendly and efficient. I was quite satisfied.2020-11-20"
"The hotel was clean, and the bed was comfortable. Every single employee was helpful and pleasant. If you want a quiet place to relax, this is the place for you.2020-09-30"
"The TV was damaged, and we were initially blamed. We moved to another room. The front piece of the AC fell off when we turned it on. The fridge didn't work and leaked water on the floor. There were cigarette burns on everything. Don't stay at this motel.2021-09-26"
"This was my most horrible motel experience ever. The staff was rude, especially management. Don't waste your money; stay somewhere else.2018-06-08"
"Good motel overall. Not enough toilet paper provided; I had to go to the desk and get more.2018-05-08"
"A really bad motel; it didn't look like online photos and was nasty and felt unsafe. It was so bad that I didn't stay. Avoid this one.2017-03-27"
"Good hotel for the price. The front desk clerks were really nice, but the shuttle driver was rude and unwelcoming. It seemed a great burden for him to have to shuttle people to the airport, and he played explicit music in the vehicle in front of my 2-year-old. Parking was free, and so was the shuttle.2019-12-29"
"The hotel was wonderful, and the staff was even better.2019-11-10"
"Located in a seedy area. The hotel was confusing to find since there were 3 hotels in 1. The appearance was shabby, and the check-in clerks had a flat demeanor. No free breakfast. Don't stay here.2019-11-04"
"Clean hotel near downtown and good restaurants. I felt safe here. The staff was friendly and accommodating. Eat at Carolina Steakhouse.2019-02-01"
"The hotel was nice and clean, but the shower curtains were dirty and had a foul smell. We took them to the front desk, but she didn't offer a replacement. The manager apologized and gave me a discount on my bill. Other than that, my stay was pretty good.2018-09-12"
"The AC in my room was loud. The hotel clerks were nice, and the free airport shuttle and free park and fly were awesome.2023-02-27"
"Not a good value. The hotel clerk was friendly, but the facility was dated. The walls had mold, the carpet was filthy, and the pillows were stained. Time and Ramada have forgotten this place.2021-09-08"
"The hotel clerks were wonderful; they were friendly and helpful with directions. The restaurant food was unappealing, though the service was great.2019-01-21"
"Easy to find off of I-77, but if you're traveling north, you'll need to make a U-turn to get to the hotel. The room was clean, and the front desk clerks were courteous and friendly.2019-01-07"
"An average hotel. Close to downtown and easy to access from the interstate. The train was within walking distance. The room was clean and quiet, and the staff was nice. 2018-09-04"
HotelGuides made it easy to choose a hotel based on how far we wanted to get that day. Also liked being able to see the interstate interchange on the map to determine how far off the highway each hotel was.
- Marie Hunt
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Hotel Booking Tips
Beware of non-refundable reservations that could cost you a lot of money if you change or cancel them. +Non-refundable reservations are a gamble that will usually save you less than $10. If you make a $90 non-refundable reservation instead of a $100 refundable booking, you are betting $90 to win $10. Would you do that in Las Vegas? -
Don't assume you can cancel a non-refundable reservation without penalty if you notify the hotel weeks or even months in advance. +Often you cannot because some hotels' profit strategy is to get paid more than once for the same room for the same night. -
Always read cancellation policies carefully before you make a reservation. + When is the latest date and time you can cancel without penalty? - More >
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The earlier in the afternoon you check into a hotel, the more likely you will get a room or suite that matches your preferences.