"Not a good hotel stay. No heat in the 1st room, so I had to change rooms. No grab bars in the shower; I fell, and the staff showed little concern.2020-03-05"
"An excellent hotel, but be aware that there's another one just a block away. The room was clean and spacious, with a great floor plan. The staff was friendly. I'd give this place 5 stars.2020-02-13"
"The hotel staff was awesome. I had a relaxing stay.2019-01-31"
"The hotel was new and clean. The bed was too firm, and I could hear loud traffic noise since my room was on the highway side of the building. Having an in-room ice maker was a plus. Not happy with the $15 per night parking fee or the deposit.2023-11-04"
"Great location. The hotel was nice, clean, and new. There was a toddler running back and forth in the room above ours, but it was quiet by 11 PM. Good staff. It was difficult to get out of the parking lot to make a left turn onto the busy street. I'd stay here again.2020-07-03"
"Minutes from UNCA and downtown. The hotel wasn't cheap, but we got a lot for the price. Our suite was spacious and comfortable, and the kitchen was well-appointed. We were at the end of the hallway and heard no noise other than plumbing noise from the room upstairs. The view was spectacular. Nice exercise room with filtered cold water. The lobby and 1st floor were being renovated during our stay, but it caused no difficulties. Breakfast was good and convenient, and it was nice to have a glass of wine in the evening. We loved the shuttle service.2016-03-15"
"Nice hotel and pleasant employees. Stay here.2016-02-24"
Beware of non-refundable reservations that could cost you a lot of money if you change or cancel them. +Non-refundable reservations are a gamble that will usually save you less than $10. If you make a $90 non-refundable reservation instead of a $100 refundable booking, you are betting $90 to win $10. Would you do that in Las Vegas? -
Don't assume you can cancel a non-refundable reservation without penalty if you notify the hotel weeks or even months in advance. +Often you cannot – because some hotels' profit strategy is to get paid more than once for the same room for the same night. -
Always read cancellation policies carefully before you make a reservation. + When is the latest date and time you can cancel without penalty? - More >
When you make a reservation, you will receive a confirmation email. Take a copy with you to the hotel.
The earlier in the afternoon you check into a hotel, the more likely you will get a room or suite that matches your preferences.
