"Great location in the heart of Times Square; you'll love the access to the best NYC has to offer. The hotel room was clean, and the service was excellent.2016-08-17"
"It's pricey but worth it. I had an awesome getaway. The room was peaceful and a great place to wind down at the end of the day. The hotel efforts to be green were fantastic. Great water pressure in the shower. The staff was kind, informative, and professional. A wonderful experience.2016-05-09"
"The hotel staff was great, especially the porter.2016-04-11"
"The hotel was wonderful. The room was luxurious, and the beds were heavenly. The concierge made a reservation for us at the excellent Blue Fin restaurant, and even sent us dessert. We had an excellent stay. By all means, book here.2017-09-06"
"My hotel room didn't have a view, and the TV didn't work. The bathroom sink kept overflowing.2017-08-31"
"The room was as I expected. The customer service was outstanding. This hotel is a great choice.2023-05-22"
"Perfect location to see some Broadway shows. I was put in a handicap room, which I didn't request. It was clean, but tthe TV didn't work and kept showing a "No Signal" message. When I showered, water splashed all over the bathroom floor.2023-04-28"
"The hotel room was small and too warm, and we couldn't adjust the heat. The staff was friendly, and the food at Friedman's was good.2023-04-25"
"Perfect location for visiting various theaters. Just a 3-minute walk from John Golden Theater. The hotel staff was fantastic, and check-in and checkout were easy. The clerks were helpful and went above and beyond. Breakfast was included, but the restaurant was crowded and we didn't have time to wait for seating.2023-04-29"
"The hotel was a 10, but the customer service was horrible.2017-04-20"
"We stayed for 4 days, and each day was perfect. All the hotel employees were wonderful, and the desk clerks greeted us like family; they helped with directions, taxis, and suggestions. Book it.2023-06-16"
"The hotel was clean, and the room was well designed for comfortable. The staff was absolutely lovely. Amazing location; you can walk anywhere. Take a self-guided tour of Hell's Kitchen and learn some of the neighborhood history.2020-04-03"
"Good hotel for families since a free breakfast was provided. Close to everything. The room was modern, clean, and comfortable, but it was a little small. We had a pleasant stay.2019-07-30"
"Close to the action in Times Square, but we didn't hear any noise. Reasonable rates. The hotel room was spacious, and we had an unobstructed view of the New Year's ball. Our room was near the elevator, but we didn't hear it. Service was outstanding, and the free breakfast and cocktails were a plus. Ask for a room overlooking West 44th Street. I'll definitely stay again.2016-12-26"
"There was laundry in the hallway throughout my stay. The older hotel employees were helpful, but the younger front desk clerks had an attitude and did as little as possible. Given the price, I wouldn't stay here again.2021-11-29"
"Great location with plenty of restaurants nearby. The hotel room was a decent size for NYC, and the bed was adequate. Good, friendly staff. Convenient to Broadway plays, Times Square, and Rockefeller Center.2018-12-23"
"My only complaint was that there was no continental breakfast at this hotel.2017-12-04"
"Perfect location while staying in New York. This is a lovely hotel with excellent personnel. We really enjoyed our stay.2016-07-27"
"The hotel was within walking distance of the theatre district. Good rates, too.2021-12-06"
"I'd give this hotel a high rating. It was new, so the room was modern and had a long bench that was big enough to hold 2 or 3 suitcases. The mattresses were comfortable, but the pillows were too thick for my taste, including the replacements that we requested. The bathroom had a frosted glass door, so the light might wake up someone sleeping in the room. The front desk clerks were welcoming and helpful. Make sure to go to the small rooftop bar; the exterior was lovely, and there was a cozy indoor area with a fireplace. Terrific food, drinks, and service. Try the on-site tapas restaurant, too. The hotel was just a 5-minute walk to the subway, and a 10-minute walk to Penn Station and most Broadway shows.2019-01-14"
"Great location. The hotel was nice, quiet, and clean. I had an excellent stay.2018-09-30"
I’ve been using HotelGuides for over 8 years. The agents are very helpful, and they try to accommodate every request. I like that when they email a booking confirmation to you, they include the hotel's address as well as its interstate exit number.
- Diana Ward
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Hotel Booking Tips
Beware of non-refundable reservations that could cost you a lot of money if you change or cancel them. +Non-refundable reservations are a gamble that will usually save you less than $10. If you make a $90 non-refundable reservation instead of a $100 refundable booking, you are betting $90 to win $10. Would you do that in Las Vegas? -
Don't assume you can cancel a non-refundable reservation without penalty if you notify the hotel weeks or even months in advance. +Often you cannot because some hotels' profit strategy is to get paid more than once for the same room for the same night. -
Always read cancellation policies carefully before you make a reservation. + When is the latest date and time you can cancel without penalty? - More >
When you make a reservation, you will receive a confirmation email. Take a copy with you to the hotel.
The earlier in the afternoon you check into a hotel, the more likely you will get a room or suite that matches your preferences.