"We were disappointed with the lack of cleanliness and basic maintenance of the room. The beds were comfortable, but the bedding was stained. The floor was laminate, with a few throw rugs. There was a hole in the drywall, and several outlets didn't work. The sink light was out, and there was a broken bathtub stopper on the floor by the toilet. We were happy that dogs were allowed without an extra fee, but the grassy area was minimal, and the exterior was littered with trash. No outside trash can. Don't expect a lot if you stay at this motel.2022-08-02"
"The room was really dirty. The vanity light didn't work, and the shower curtain rod was falling off the wall. Don't stay at this motel.2022-07-22"
"The motel smelled like disinfectant, and it was noisy at night. There were holes in the walls in my room. I don't recommend staying here.2022-05-15"
"The smoke detector in my motel room was broken. The walls were dirty, and the paint on the door was chipped. The lampshade was broken, and it took 10 minutes for the vanity light to turn on. Only 1 towel provided for 4 of us. The fitted bedsheet didn't fit, and there was no mattress cover. Don't stay here.2021-10-18"
"The room smelled like old cigarette smoke, and noise from other guests went on throughout the night. The motel clerks were pleasant, but I couldn't wait to check out. Find another place to stay.2021-08-16"
"The hotel was OK, but the soundproofing wasn't good.2022-08-17"
"This hotel was a dive, and the room wasn't clean. Find another place to stay.2019-01-11"
"The hotel room was on the small side, but it was clean and nice and OK for the price. The guest next door had the TV on until 6 AM, and we could hear it clearly. Great for an overnight stay, but not for a vacation.2015-08-26"
"The hotel was dated, and the rooms were tiny. Even worse, I had to change rooms twice. No breakfast. Find another place to stay.2015-08-16"
"A horrible hotel. The bedsheets weren't clean, and when I called the front desk about it, I was rudely told that they were. I asked for housekeeping to change them and was told they'd gone for the day. I asked to speak to the manager and was told they weren't on site. Don't stay here.2022-08-15"
"Finding the entrance was a bit tricky. The hotel was fine, but the night clerk wasn't helpful with restaurant information. The morning clerk was cheerful and helpful. The EV charging station was a plus.2021-09-21"
"The hotel was efficient and quiet. This is a fine choice.2021-07-01"
"Convenient to I-90. The hotel and room were clean, the staff was friendly, and breakfast was good.2019-10-14"
"Convenient to the thruway and I-390, and not far from the airport. Not many amenities, but the hotel was comfortable and the staff was friendly. Just an inexpensive place to sleep.2020-02-10"
"Close to the highway and lots of shops and restaurants. The hotel was better than I expected. The room was clean, and the staff was pleasant. I'd stay here again.2019-03-04"
"Fantastic value. We arrived early, and the front desk clerk seemed annoyed by our questions. The room was clean and spacious. The 2nd night, we returned to find that the rear entrance and hallway smelled like smoke, and the smell even permeated our room. When I complained to the hotel clerk, she said it was because our room was near the smoking rooms and asked what we'd like her to do about it. We were upset by the rude tone of both clerks.2016-09-01"
"Inexpensive hotel, but you get what you pay for. The hallways smelled strongly of cigarette smoke. OK for one night.2015-10-22"
"Clean, comfortable room. The staff was courteous and cheerful. The breakfast cook accommodated my request for eggs without cheese. I highly recommend this hotel and would stay again.2016-04-08"
"This is a pet-friendly hotel, and we brought our people-friendly dog. It was comfortable walking him through the front door. The front desk clerks were nice, and the room was clean, quiet, and comfortable. Had Internet access. No worries about staying here.2015-10-27"
"The hotel was older but decent and clean. Great BBQ restaurant next door. We had no complaints.2021-10-25"
"Great hotel with nice employees and good service. Breakfast was tasty. I'd stay here again any time.2018-04-10"
"My hotel stay was fine, but I was a little disappointed with the lack of attention to details. I asked for a cot, but didn't get linens for it. When I requested them, they were brought up promptly, but were old, threadbare, and smelly.2016-04-25"
"The hotel wasn't clean and needed remodeling. Find another place to stay.2021-11-15"
"The bathroom was in bad shape, and the toilet was in the entrance to the room. I was given another room. My car's catalytic converter had been removed during the night. Don't stay at this hotel.2021-08-28"
"The hotel wasn't fancy, but it was fine and the price was right. Clean room and nice front desk clerk.2019-06-16"
"Nice hotel. The staff was always pleasant and friendly. They made me feel welcome. Stay here.2018-12-28"
"I had a pleasant hotel stay. The staff was nice. Stay here.2018-12-04"
"The hotel rooms were comfortable and ultra clean. We were greeted with a smile and assigned our 3 rooms. The staff pointed out the location of the pool, exercise room, and ice machine. Breakfast included omelets and a variety of hot and cold food. A kitchen worker asked if everything was satisfactory and if there was anything else we'd like. Don't hesitate to stay here.2019-08-07"
"We stayed here twice. The 1st time, our room was filthy and there was hair on the floor. 2019-07-14"
"An excellent hotel. Clean, lovely room and nice staff.2017-12-27"
"The hotel room was clean and comfortable, and the employees were helpful and friendly. The only down side was that the pool was too cold to enjoy. Great breakfast.2016-11-20"
"The hotel room was comfortable and clean, and the staff was friendly. The exhaust fan in the bathroom made a rattling noise, but that was a minor issue. The airport was within walking distance, but we weren't at all disturbed by plane noise. Good breakfast. Enjoy a stay here.2016-02-04"
"This is an older hotel near the airport. It was clean but not updated. No restaurants in the area. I was disappointed.2021-06-28"
"Not a good value. The entire 2nd floor of this hotel smelled like mildew. The carpet in my room felt soggy, and the hallway ceiling had leaks and falling plaster. The evening clerk was friendly and helpful, but the morning clerk was sleeping when I went to the lobby at 5:15 AM. Breakfast was good, and the attendant was friendly and kept the area clean. Don't stay here.2018-08-10"
"Close to the airport, but I rarely heard airplane noise. The hotel staff was friendly. I'll stay again.2016-10-02"
"The bathroom smelled like raw sewage. Avoid this hotel.2015-10-10"
"Right across from the airport. Good value. Hotel staff was very helpful.2015-03-23"
"Good experience. This hotel is a nice place to stay.2020-10-04"
"The hotel was old, noisy, and needed to be refurbished. The room smelled strongly of air freshener, so we had to open the window to air the room out, but then it smelled musty.2019-09-26"
"Housekeeping only came once in 7 days. I had to go to the front desk every evening for towels, despite multiple requests for room servicing. One evening there were no towels available except pool towels. Don't stay at this hotel.2019-07-02"
"Good value. The hotel was a little tired. My room was clean, but the heater was loud. Some Internet issues were quickly resolved. The employees were nice. No airport shuttle.2019-05-31"
"Good value. The hotel and room were clean, and the staff was friendly and professional. Breakfast was disappointing, though, since the food ran out early. Good coffee. Nice place to stay.2019-02-25"
"When I called about shuttle times, I was told that the 1st floor was undergoing renovation, but was assured that it wouldn't be a problem. When I arrived, I felt like I needed a hardhat. The "front desk" area looked like a storage closet, but the hotel clerk was nice. The room was adequate, but I was given an adjoining room, and a child in the next room cried and banged on the door. I had been told the shuttle started at 4:30 AM, but it didn't actually start until 6 AM. I had a horrid experience.2015-10-25"
"Not a luxury hotel. The pool, whirlpool, and exercise room were close the first 24 hours of our stay. When they did open, the exercise room was being painted, the whirlpool looked like it hadn't been open for years, and there were ants all over the pool deck. Stay somewhere else.2018-02-27"
"No room amenities. The toilet didn't flush well. No washcloths provided, and I never got any after asking for some. There was no one at the front desk most of the day. Don't stay at this hotel.2021-06-24"
"Fast check-in and checkout. Nice little breakfast. The hotel snack bar wasn't free.2019-09-09"
"Stay at this hotel.2019-02-22"
"Located near restaurants and stores. The hotel was clean, the employees were friendly and helpful, and breakfast was good. The room was too warm and the AC wouldn't turn on, but I recommend staying here.2018-02-23"
"Our room was near a utility room, and we had a sleepless night because of the noise. The hotel staff was accommodating.2017-08-27"
I have never found a hotel booking site so easy to use. I had my room booked in less than a minute. The hotel where I had planned to stay had an issue. I was panicking. I clicked on HotelGuides' website, got a room, and checked in 15 minutes later.
- Emily Bryant
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How Do We Define Motel?
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At hotels, on the other hand, you can enter your room only through a hall inside the building.
Hotel Booking Tips
Beware of non-refundable reservations that could cost you a lot of money if you change or cancel them. +Non-refundable reservations are a gamble that will usually save you less than $10. If you make a $90 non-refundable reservation instead of a $100 refundable booking, you are betting $90 to win $10. Would you do that in Las Vegas? -
Don't assume you can cancel a non-refundable reservation without penalty if you notify the hotel weeks or even months in advance. +Often you cannot because some hotels' profit strategy is to get paid more than once for the same room for the same night. -
Always read cancellation policies carefully before you make a reservation. + When is the latest date and time you can cancel without penalty? - More >
When you make a reservation, you will receive a confirmation email. Take a copy with you to the hotel.
The earlier in the afternoon you check into a hotel, the more likely you will get a room or suite that matches your preferences.