"Convenient to the airport in an industrial area. Nothing fancy, but it was quiet and safe. The room was spotless, the bed and TV were great, and the bathroom was well-maintained and had new tiles. The employees were the best thing about this hotel. The front desk clerks were nice, polite, and helpful, and the shuttle drivers were too, as well as being excellent drivers.2022-09-28"
"I called the hotel to have the shuttle pick us up at JFK; the clerk on the phone was rude, and after waiting an hour, we gave up. Don't stay here.2022-09-18"
"The neighborhood looked bad, but the hotel was safe. The room was small but incredibly clean, and the service was attentive.2022-09-03"
"The hotel was in a scary neighborhood; I didn't feel safe. The room was fair. The employees were friendly and competent.2022-06-20"
"Nothing fancy, but I had a good stay. The hotel staff was friendly and helpful. Easy shuttle to and from the airport.2022-05-29"
"Check-in was easy, and the hotel clerk was helpful.2022-12-04"
"The hotel was convenient to the airport. The staff was friendly.2022-11-26"
"The hotel room was clean, and the employees were extremely friendly. There was a free shuttle to JFK that ran every 30 minutes.2017-09-27"
"The linens and bathroom were clean. The hotel staff was helpful. Breakfast was a little funkier than I was expecting, but it was good. The free shuttle took a while to pick us up; a short cab ride might be a better option if you get into JFK late and are tired.2015-10-23"
"Not a bad hotel. We really enjoyed the breakfast.2022-03-03"
"Convenient to JFK, but a distance to Manhattan. The hotel room was comfortable, clean, and quiet. It met our needs. Complete breakfast with many choices.2021-11-07"
"The hotel clerk was pleasant and professional, and the evening shuttle driver was courteous, helpful, and professional. But the morning driver was curt and negative. 2021-07-14"
"The hotel room was pleasant, but the AC didn't cool the room as much as we'd have liked. We had a view of an industrial building, huge garbage cans, and scattered trash. The airport shuttle was prompt and quick, and were were able to have coffee and tea before we left.2019-05-18"
"The hotel clerk took care of airline personnel first, even though they arrived after I did. The hallway wasn't clean, but I was pleasantly surprised by the room. I had an extremely comfortable night. Decent breakfast.2016-03-18"
"The hotel didn't have a shuttle or complimentary breakfast. No parking. I was disappointed; it wasn't as online photos depicted.2021-09-17"
"Decent location, with a 7-Eleven and Burger King nearby. The hotel room was clean and quiet, but the electrical outlets wouldn't hold a plug. The chair was broken and felt like it would flip over backwards. Easy check-in. No shuttle service. Overall, a perfectly adequate place for a long layover.2021-04-19"
"Located in a rough part of town, but it was close to JFK Airport, and there was a gas station a block away. The hotel was clean. I didn't like the temperature control; no outside air. 2 sensor lights in the room drove me crazy, and I could hear people talking and smoking near my window. Pleasant check-in. I appreciated the elevator. 2021-06-25"
"I had a really good hotel stay.2020-09-06"
"The hotel was clean and quiet, and the price was right. The employees were friendly. This is a wonderful place to stay; I didn't want to leave.2020-04-11"
"My 2nd floor room was excellent, but the street noise was loud. The staff was friendly and helpful, and the complimentary breakfast was really good. I definitely recommend this hotel, but ask for a room away from the street noise.2019-11-10"
"The location seemed a bit dodgy, but one in the hotel, I was quite pleased. The lobby was under renovation, but the rest of the building was clean and comfortable. Excellent breakfast service. The airport shuttle was quick and prompt.2019-03-20"
"Great location just 10 minutes from JFK Airport. The room was excellent and fully renovated, and the rates were good. No restaurants nearby, but we were able to have food delivered.2022-10-27"
"Good choice for the price. The hotel was nice and clean, and the amenities were newer. The staff was courteous. Excellent shuttle service.2022-10-18"
"The hotel was quiet, and the room was immaculate. The staff was nice, friendly, and helpful. Free shuttle to and from JFK.2022-07-14"
"The room was clean. The hotel shuttle didn't run when we needed it eearly in the morning. Parking cost $25 per night.2022-07-06"
"Nice, quiet hotel. Great shuttle to the airport in the morning, but it did not pick us up from the airport terminal; we had to take an inter-terminal train to the shuttle pick-up site. Great breakfast. Stay here.2022-02-05"
"Convenient to Citi Field and the tennis center. Easy access to the subway and dining options. The hotel was clean, and the staff was helpful and polite. There was an attached Starbucks. If you want decent Italian food, go to Dee's in Forest Hills.2019-09-02"
"The hotel was great and convenient, and I enjoyed the bar. I recommend staying here.2019-08-25"
"I've stayed at this hotel many times before and loved everything about it, but the heat was turned up every day despite our setting the AC to our preferred temperature. The heater came back on at night and woke us up. Everything else was terrific, and we recommend staying here.2019-09-06"
"The room was comfortable and well-furnished, and the mattress was in good condition. The complimentary breakfast was generous and tasty. The free shuttle to the airport and Billie Jean King Tennis Center was prompt, efficient, and a money-saver. You'll be pleasantly surprised if you stay at this hotel.2018-09-01"
"Convenient location. The room was clean, but we didn't get housekeeping service after arriving. I had to call for clean towels. The hotel had a limited cafe; the food was good, but it was understaffed and its liquor license had expired.2022-06-22"
"Good location. The hotel clerk was kind and thoughtful, and provided exceptional customer service. This is a great choice.2021-11-24"
"Someone tried to open our room door and kept knocking at 7 AM, which woke us up. No ice machine on our floor; we had to go back down to the hotel lobby to get ice. We didn't realize that parking was valet-only, and drove around the block for 20 minutes trying to find on-street parking.2019-10-01"
"Good rates. The room and hallways were nice, clean, and updated, and the staff was helpful. Good breakfast. I was able to park for free on the street; valet parking at the hotel was $32 per night. There were some restaurants within easy walking distance, including a number of Mediterranean places.2019-09-01"
"The hotel room was clean, and the employees were pleasant and professional. I'll stay here again.2018-07-25"
"Convenient location. The hotel was noisy. Other guests were loud in the hallway, and the fire department came twice. There was a lot of street noise, and bright lights shined in the window. Limited on-site parking, but parking at Skyview Center was plentiful and safe, even at night.2022-08-15"
"The hotel was clean and quiet. Loved the staff; they were super nice, professional, and friendly. Sharp turn to the parking area in back.2022-03-30"
"The location wasn't easy to find. The room was smaller than I expected, but the view was good. The hotel staff was helpful. Not a great experience.2021-09-09"
"Located in Chinatown near abandoned buildings. When I arrived, the hotel clerk said I'd have to pay a $250 deposit in case we smoked in the room. I asked for a room upgrade and view of the baseball field, which he agreed to. However, the room was dirty and dark and had a view of a brick wall. No fridge or microwave. We returned to the desk and asked for another room, and the clerk came with us to see it. We smelled marijuana as soon as we got off the elevator, but he didn't seem concerned. The room was clean, but the key card didn't work, so we had to return to the desk and get new keys. There was an outlet with no cover, and the baseboard was chipped. One of the desk drawers wouldn't stay closed. Don't stay at this hotel.2018-08-10"
"The hotel was close to the metro station; good for getting to the US Open. The room was spacious and had good soundproofing. The bathroom was a bit basic. Limited dining options in the area.2022-09-03"
"The hotel clerks were often away from the desk, and they didn't speak English well.2019-07-03"
"Walk or the US Open, or you can take a train. Plenty of restaurants and shops in the area. The hotel staff provided outstanding service, and I enjoyed the complimentary breakfast.2017-09-04"
"We asked for a city view, and instead got a lousy view. No fruit or yogurt at breakfast, or skim milk. The hotel parking lot was full, and we had to pay more to park in the next garage.2022-09-06"
"Close to LGA and Citi Field. The area was more industrial than I expected. The hotel was clean and reasonably priced, but it seemed a bit dated and worn. Limited cable channels. The staff was reasonably pleasant. Adequate free breakfast, but limited snack selection. A lot of the restaurants in the area were Asian.2019-09-12"
"The room and bathroom were clean, but the hotel clerk wouldn't provide a cot, saying she couldn't change the reservation. I wasn't able to get blankets and pillows for the sofa, either. The ice machine leaked on the carpet.2018-10-11"
"This hotel was in excellent condition; the interior looked new. The room was large by New York standards. All the employees were helpful. I had a minor problem with a taxi, and the manager took over and resolved the issue perfectly. Breakfast was adequate, but that was the only meal available on-site. A larger hotel with a nice dining room and bar was a short 3-block walk away.2015-09-14"
"Nicely decorated hotel. The AC air had a stale odor, and the bed was too firm. The staff was quite pleasant. I had to park a few blocks away.2015-09-11"
"Close to Citi Field. The hotel was clean and well-appointed, with a complimentary breakfast and cocktail time. Not many restaurants within walking distance. There were a few hiccups between the staff and shuttle drivers, but my experience was favorable. 2018-08-23"
"Good hotel, but there was no on-site restaurant.2017-05-22"
"Great location in a safe neighborhood. The hotel was clean, and the staff was efficient and friendly.2016-06-01"
"The hotel was convenient to Citi Field and the subway. The staff was friendly and provided excellent service. Amazing food service and breakfast. Parking was valet only. We enjoyed our stay.2022-08-11"
"Great location for attending the US Open. The hotel interior was clean and stylish, and the staff was excellent and courteous. Good breakfast. Park on the street.2018-09-11"
"Stay at this hotel. Excellent service, and the shuttle to the US Open was superb. Make a reservation.2018-09-07"
"Walk to the #7 subway to Times Square. Good, clean room and friendly hotel staff. Had a shuttle to LGA.2015-05-22"
"The hotel clerk was rude and uninformed. Don't stay here.2020-12-15"
"Easy to access off the freeway. Good rates. The hotel clerks were friendly and helpful, and I appreciated being picked up at the airport. Don't think twice about staying here.2019-02-20"
"The hotel exceeded my expectations. It was affordable, safe, clean, and comfortable. The room was spotless and quiet, and I slept like a baby on the comfortable bed. The employees were polite and friendly, and recommended O'Neils, a great restaurant. Breakfast was good. The elevator was a bit slow. I had a pleasant stay.2016-06-22"
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- Kathy Wilker
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